Consultation Appointment Specialist (Remote)Department: Operations
Employment Type: Full Time
Location: Philippines
DescriptionWe’re seeking a focused and organized Consultation Appointment Specialist to handle legal intake, case screening, outbound lead follow-up, and consultation scheduling. You’ll work with potential clients and attorneys while following account-specific workflows and... guidelinesYour responsibilities include:
- Make outbound calls to potential clients, guiding them through the intake process and scheduling consultations 

- Scheduling appointments across multiple attorney calendars and time zones 

- Follow up with leads to ensure engagement and maximize consultation conversion rates 

- Accurately document lead activity and status updates in CRM and tracking tools 

- Identify and escalate potential issues that could delay or impact the consultation process 

- Collaborate with internal team members to ensure smooth handoffs and clear communication 

- Support basic administrative and coordination tasks related to scheduling and intake 

- Use AI and available tools to improve productivity, documentation, and follow-up while checking results for accuracy.  


Requirements:
- Experience in legal intake and case screening; related legal client service or appointment-setting experience may be considered.  

- Experience with outbound lead follow-up, client communication, and consultation scheduling.  

- Ability to identify basic case qualifications and exclusions and follow detailed workflows accurately.  

- Strong written and verbal English communication skills.  

- Experience with CRM, Slack, Notion, Trello, Calendly, or similar tools.  

- Practical experience using AI tools to improve productivity and work quality, with the ability to validate AI-assisted outputs


We’re looking for someone who is:
- Proactive and outcome-oriented 

- A problem-solver 

- Has the ability to work effectively under pressure and resolve issues efficiently 

- Passionate about continuous improvement, consistently seeking opportunities to enhance processes and systems 

- Skilled in collaboration


At LegalMatch Philippines, we offer a dynamic and innovative environment where you can grow and make a real impact in legal tech. Join our team, collaborate with passionate individuals, and take the next step in your career. Apply today!  more

LegalMatch is looking for a UX/UI Designer who is confident in both user-centered thinking and polished visual design. You’ll play a key role in shaping our product’s experience—from initial concepts through final implementation—while working closely with product managers, developers, and other designers.
This position will be in-office at our Reno, NV location.
What You’ll Be Doing
- Design... intuitive and visually compelling user interfaces for business-focused web and mobile applications.
- Collaborate with cross-functional teams to define problems and deliver elegant, effective solutions.
- Translate complex workflows into clean and simple user experiences.
- Participate in user research and usability testing to validate design decisions.
- Contribute to and help evolve our in-house design system and brand guidelines.
- Overseeing design tasks, and ensuring alignment with project requirements and deadlines.

Requirements
What We’re Looking For
- 2-3 years of professional experience in UX/UI or product design.
- A strong portfolio that demonstrates UX thinking, visual design skills, and design process.
- Proficiency in design tools like Figma (preferred), Sketch, or Adobe XD.
- Working knowledge of Adobe Creative Suite, particularly Photoshop and Illustrator
- Strong understanding of usability principles, responsive design, and accessibility standards.
- Ability to balance user needs with business goals in a fast-paced environment.
- Comfortable working independently and collaborating with a close-knit in-house team.


Nice to Have
- Experience in a SaaS, tech, or product-led company.
- Familiarity with basic HTML/CSS (you don’t need to code, but understanding dev constraints helps).
- Experience contributing to or building a design system.

Benefits
- Beautiful high-rise view overlooking the mountains, Aces ballpark, and downtown Reno.
- Easily accessible for public transportation.
- On-site coffee shop and restaurant.
- Free on-site Gym.
- Open concept office with sit-to-stand desks.
- Casual dress code. We encourage creativity and we are tattoo/piercing and non-traditional hair color friendly.

 more