Role Overview:


Maintaining FMCG Client relationships and Project delivery: Ability to manage multiple market research projects/ FMCG client accounts concurrently or single large FMCG client accounts by ensuring the delivery of client reports and effective management of the day-to-day relationship.
Applying Knowledge and Skills to deliver Insights and recommendations to clients. : ability... to carry out detailed technical analysis of FMCG data/information and for the creation of insights and recommendations in response to FMCG client needs and objective with excellent presentation skills.
Demonstrating Commercial Competence: ability to manage the financial/commercial elements of market research projects/client accounts, including budgeting.


FMCG Client management:


Understand what the FMCG client’s overall goals and marketing objectives are and the role that different departments/individuals are playing in achieving these.
Use on-site time to engage with your clients, develop relationships, seek revenue and as a profile-raising opportunity.
Manage the practical, day-to-day management of the delivery of the contracted service with respect to the quality, speed and volume of data along with the servicing they are entitled to
Be aware of workload and potential capacity constraints, keep lines of communication open with both client & management and communicate upwards.
Maintain existing, and develop new, relationships with clients, seeking to extend your network of valuable contacts beyond the Insights team.


Account Handling and commercial development:


Take responsibility for FMCG client account administration, providing relevant information to accounts.
Be responsible for identifying revenue opportunities and deploying wider worldpanel services in contributing to overall revenue target according to account structure.
Be aware of contractual obligations and manage any potential conflicts in good time
Anticipate client demands and proactively find solutions, rather than just answering requests.
Communicate effectively with senior management ensuring that they are kept up-to-date with client issues and developments.
Manage appropriate inductions and training programmes with clients
Interpret and manage account plans, helping to move the focus from analysis to insight


Data Analysis & Insights:


Develop a good knowledge of FMCG client’s macro environment as well as Worldpanel’s competitive environment
Develop a good knowledge of the FMCG categories and brand awareness, and utilise in identifying and explaining key influences on market performance.
Implement changes to regular reports in line with delivery strategy
Make briefs from clients, and manage the production of appropriate materials/presentations/written documentation in response to the brief
Demonstrate insightful reports to clients by highlighting implications to their business and offering actionable recommendations
Take responsibility for advising on solutions to problems in reports and the reporting process
Deliver presentations with recommendations that actively seek to meet the objectives of the client’s brief


Role Requirements & Capabilities:


Postgraduate with at least 5years’ relevant experience in market / consumer research, marketing and insight’s function preferably in the FMCG Industry
Strong verbal and visual presentation skills, with the ability to confidently articulate insightful and impactful presentations.
Curious nature, possessing strong analytical skills and a true enthusiasm for understanding consumer behavior.
Experience in successfully delivering consulting projects based on business analysis, offering valuable insights to clients, and effectively communicating complex data.
Optimistic attitude, willing to get involved and contribute to the team's goals and objectives.
Highly collaborative and adaptable, able to work effectively in diverse cultural and technical environments.
Outstanding communication and interpersonal skills, enabling you to connect with partners across all levels of the organization and facilitate constructive discussions. more

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Kantar’s Profiles division is home to the world’s largest audience network.
With access to 170m+ people in over 100 global...

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Kantar’s Profiles division is home to the world’s largest audience network.
With access to 170m+ people in over 100 global...

Role Description:


As a Data Production executive, you will be responsible for programming, data editing,tabulation, quality assurance and project communication
Perform data validation to assess data quality at all stages of the data processing by applying relevant statistical tools
Check for outliers in the data before releasing monthly deliverables
Coordinate with product dictionary,... data quality and PM teams for any clarification in the data and resolve any issues
Prepare data for newly recruited member and upload to GPM
Designing of macros / automation tools for process and efficiency improvements
Opportunity to deepen the analytical and technical skills by exploring data management tools such as SQL/ Python/ PowerBI in day-to-day work
Passionate about automation, and familiar with identifying and delivering on quality, reported through critical metrics and dashboards
Monitor data quality and provide regular feedback reports to all stake holders / teams.
Update the demographic database yearly based on the demographic survey
GPM – Super user
Regular maintenance of recruitment scripts


Role requirements:


University degree/diploma in Computer Science, Engineering, Mathematics, Science or Statistics
Relevant work experience in a handling large databases and advanced knowledge on data management routines
Relevant experience in the market research industry in the domain of Data management, Data analysis, Data processing, Tabulation, experience in working with complex data sets in online/Offline environment is preferred
Experience in handling large and multiple data formats and conversant with procedures related to data management and data editing by applying a wide range of techniques using software such as MSSQL, Python, SPSS, Quantum etc.
Strong programming knowledge in Java, .net VB JSP, PHP, JSON etc.
Experience in working with various methodologies of data collection tools including online & mobile apps
Strong statistical knowledge and experience in statistical tabulation, weighting methods and projection techniques
Ability to deal with problems that are varied and require analysis or interpretation of the situation, by using knowledge and skills, and general precedents and practices
Excellent written, oral and electronic communication skills, particularly in the ability to explain technical points to non-technical people
Experience in dashboard tools will be advantageous (example PowerBI)
Experience in scripting and launch of surveys (online and offline) in platforms like LUMI / nField / Dimensions / ConfirmIT will be an added advantage
Demonstrates a willingness to learn new ways of doing things and an enthusiastic work ethic
Ability to engage with stakeholders to challenge and capture requirements and deliver projects effectively
Can work with cross functional teams to identify root causes and involve key contributors for issue resolution more

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Kantar’s Profiles division is home to the world’s largest audience network.
With access to 170m+ people in over 100 global...

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...

Job Details
Client Partner (Technology and Telecommunications)

Primary...

The Kantar Graduate Program will offer top local graduates 12 months of world-class market research experience in our Kenya business across branding, product development, communication and marketing strategies that will extend your skills beyond market research to see the client’s side.
Does the below sound like your dream self?

Passionate about the learnings you’ll absorb from this... opportunity
Impactful in taking up challenges and contributing the best way you can
Supportive to your team and the way you approach your work.
Creative and bold in exploring ideas and new ways of doing things.
Trustworthy and dependable, to foster a great working relationship and ethics with your team

We need you!

Do you already hold a 3-year degree, preferably in Research, Marketing, Statistics, Business Science, Economics, Mathematics, Computer Science? Are you PC literate in Microsoft Word, Excel and PowerPoint, with excellent English writing and verbal skills and numerical competency? If so, get in touch today!
Previous in-house media planning knowledge or experience will be a definite advantage, as well as a natural aptitude for quantitative research, qualitative research and brand development, but no previous research experience is required. Instead, we’re looking for individuals with a passion for brands and advertising, with the curiosity to understand consumer thinking and opinion and a desire to advise clients on how to improve their brand’s performance in the marketplace. more