DIRECT SALES AGENT ROLE


We are looking to hire sales agents to promote our Faiba Fixed products and services, to identify customer needs, and propose the best solutions that will achieve the set sales targets.


DIRECT SALES AGENTS JOB RESPONSIBILITIES


Source for new business leads, service accounts, obtaining orders for acquisition and fulfilment;
Keep management informed on... trade activities by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis;
Monitor market trends by gathering current marketplace intelligence on pricing, products, new products, delivery schedules, merchandising techniques among others;
Recommend new innovations on products and service delivery in line with the market advances.
Resolve customer complaints by investigating problems; developing solutions; preparing reports and making appropriate recommendations to the business.
Management and maintenance of sales records.
Contribute to team effort by accomplishing related results as needed.


QUALIFICATIONS FOR THE DIRECT SALES AGENTS JOB


Degree/Diploma in a business-related field preferred;
At least 1 year of experience in related field (preferably sales, customer relations, or merchandising);
Highly motivated, proactive, and target-driven;
Excellent communication and negotiation skills with the ability to work in a team;
Customer and business focused attitude;
Proactive attitude to look for clients and use all the necessary tools to achieve results;
Ability to multi-task and get things done to completion;
Brand ownership is key;
Excellent planning and organizational skills. more

DIRECT SALES AGENT ROLE


We are looking to hire sales agents to promote our Faiba Fixed products and services, to identify customer needs, and propose the best solutions that will achieve the set sales targets.


DIRECT SALES AGENTS JOB RESPONSIBILITIES


Source for new business leads, service accounts, obtaining orders for acquisition and fulfilment;
Keep management informed on... trade activities by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis;
Monitor market trends by gathering current marketplace intelligence on pricing, products, new products, delivery schedules, merchandising techniques among others;
Recommend new innovations on products and service delivery in line with the market advances.
Resolve customer complaints by investigating problems; developing solutions; preparing reports and making appropriate recommendations to the business.
Management and maintenance of sales records.
Contribute to team effort by accomplishing related results as needed.


QUALIFICATIONS FOR THE DIRECT SALES AGENTS JOB


Degree/Diploma in a business-related field preferred;
At least 1 year of experience in related field (preferably sales, customer relations, or merchandising);
Highly motivated, proactive, and target-driven;
Excellent communication and negotiation skills with the ability to work in a team;
Customer and business focused attitude;
Proactive attitude to look for clients and use all the necessary tools to achieve results;
Ability to multi-task and get things done to completion;
Brand ownership is key;
Excellent planning and organizational skills. more

DIRECT SALES AGENT ROLE


We are looking to hire sales agents to promote our Faiba Fixed products and services, to identify customer needs, and propose the best solutions that will achieve the set sales targets.


DIRECT SALES AGENTS JOB RESPONSIBILITIES


Source for new business leads, service accounts, obtaining orders for acquisition and fulfilment;
Keep management informed on... trade activities by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis;
Monitor market trends by gathering current marketplace intelligence on pricing, products, new products, delivery schedules, merchandising techniques among others;
Recommend new innovations on products and service delivery in line with the market advances.
Resolve customer complaints by investigating problems; developing solutions; preparing reports and making appropriate recommendations to the business.
Management and maintenance of sales records.
Contribute to team effort by accomplishing related results as needed.


QUALIFICATIONS FOR THE DIRECT SALES AGENTS JOB


Degree/Diploma in a business-related field preferred;
At least 1 year of experience in related field (preferably sales, customer relations, or merchandising);
Highly motivated, proactive, and target-driven;
Excellent communication and negotiation skills with the ability to work in a team;
Customer and business focused attitude;
Proactive attitude to look for clients and use all the necessary tools to achieve results;
Ability to multi-task and get things done to completion;
Brand ownership is key;
Excellent planning and organizational skills. more

KEY JOB RESPONSIBILITIES FOR SPLICING TECHNICIAN ROLE


Fiber splicing to construct a proper splice case, including but not limited to, grounding, bonding, isolation, slack storage, and sealing.
Troubleshoot and perform routine maintenance.
Rehabilitate the network including tensioning cables, replacement of manhole covers and cable recovery.
Record keeping of the cable network... infrastructure.
Liaison with the other technical departments to provide technical support and resolve issues on the network.
Checking and advising on the environmental issues in the nodes in their area
Maintain site safety by eliminating hazards and/or reporting any hazards prior to commencing works.
Carry out onsite survey/scoping for cases requiring network changes and routing and raise them in CRM in order to allow AM raise associated PM orders.
Any other responsibilities as may be assigned to you from time to time.


QUALIFICATIONS FOR THE SPLICING TECHNICIAN ROLE


Minimum Diploma in Electronics, telecommunications, or related field.
Four (4) years working experience in a network maintenance role.
Technical aptitude in electrical and telecommunication infrastructure.
Good analytical skills.
Keen to details.
Excellent communication. more

TERRITORY SALES LEADER ROLE

The Territory Sales Leader will work closely with the Regional Manager to execute marketing plans and to see subscriber base growth, ensure staffing and reseller numbers are met in order to achieve and surpass set acquisition targets.

TERRITORY SALES LEADER JOB RESPONSIBILITIES


Provide full support to the Regional Manager, Dealers, and Agents within the... allocated Zone.
Recruitment and management of Direct Sales Agents and Sub Agents.
Ensure that set targets are achieved and surpassed in the allocated Business Zone.
Maintaining an active pipeline of Customers and Agents within the Zone to ensure sites optimization.
Oversee zonal development of implementation on short-term and long-term plans within the allocated business environment.
Supervise implementation of various channels within an allocated Zone.
Prepare and present sales reports and plans as and when requested.
Integrity and good work ethic.


QUALIFICATIONS FOR THE TERRITORY SALES LEADER JOB


Bachelor’s Degree in Business Management or a related field.
Previous experience in Zonal Management.
Experience in selling FMCG products. (Experience in the FMCG industry will be an added advantage)
3 Years of Team Leadership in a commercial function.
Route to Market, Negotiation and Presentation Skills
Proven strategic and analytical skills with outstanding interpersonal skills, communication and influencing abilities.
Customer Relationship Management. more

REGIONAL SALES TEAM LEADER ROLE
We are seeking to recruit a Regional Sales Team Leader responsible for driving the growth managing team performance and ensuring sales targets are met.
REGIONAL SALES TEAM LEADER KEY JOB RESPONSIBILITIES

Develop and execute sales strategies to expand market share
Lead, manage, and motivate team of sales agents within the assigned region.
Maintain and expand... customer base; build and maintain rapport with key customers; identify new customer opportunities.
Prepare and complete sales action plans; ensure quality standards and customer service standards are maintained.
Handle customer complaints and enquiries as well as communicate the different technology solutions.
Ensure optimal coverage of the region by developing and maintaining a detailed sales plan
Identify market trends and recommend regional sales system improvements and implement change where need be.
Identify new product opportunities, service changes, survey consumer needs and trends and track competitors.
Must be up to date with the latest industry trends and technical advancements and apply them in handling sales leads.
Progress and achieve the annual, quarterly, and monthly business sales target for the region.
Develop and support new and existing business and technical partnerships across the region.
Create, follow up and develop new sales opportunities.

REGIONAL SALES TEAM LEADER ROLE QUALIFICATIONS

Degree in Business related field (Marketing, Sales, BBIT)
Minimum 5 to 6 years’ direct sales experience or equivalent
Consistent achievement of Sales Targets
Proven track record of achieving sales targets and leading successful sales teams
Relevant background in Telecommunications Industry
Proficient in CRM software and Microsoft office
Strategic thinking and planning abilities more

LEGAL OFFICER JOB RESPONSIBILITIES

Preparing and reviewing legal documents including customer facing contracts, leases and licenses, preparing and monitoring the contracts and property schedules to ensure timely renewal.
Ensuring that the Company’s interests are protected at all times in contracting.
Ensuring that the Company’s rights and interests including intellectual property are... effectively protected and not infringed upon.
Assist in undertaking legal review of and assist in advising the Company upon important legal documents, agreements, policies and procedures.
Assist in management of litigation involving the Company in liaison with external lawyers assigned and assist in ensuring that the Company is represented in court.
Ensuring that all documentary and other evidence is well preserved and stored, all files are in place and well updated.
Participation in Company record management through effective archiving.
Preserving the legal integrity of the Company’s commercial operations.
Assist in conducting legal training to the Company’s employees on the respective legal requirements for their roles in the Company and assist in acting as a resource on the interpretation of existing or proposed laws and regulations.
Assist and participate in the Company secretarial tasks as assigned from time to time. 

QUALIFICATIONS FOR THE NETWORK MONITORING ENGINEER JOB

Bachelor of Law Degree and an advocate of the High Court.
A minimum of three (3) years post admission experience in a busy law Firm or Corporate Legal Office.
Knowledge of contract drafting and litigation skills.
High personal integrity. more

KEY JOB RESPONSIBILITIES FOR SPLICING TECHNICIAN ROLE

Fiber splicing to construct a proper splice case, including but not limited to, grounding, bonding, isolation, slack storage, and sealing.
Troubleshoot and perform routine maintenance.
Rehabilitate the network including tensioning cables, replacement of manhole covers and cable recovery.
Record keeping of the cable network... infrastructure.
Liaison with the other technical departments to provide technical support and resolve issues on the network.
Checking and advising on the environmental issues in the nodes in their area
Maintain site safety by eliminating hazards and/or reporting any hazards prior to commencing works.
Carry out onsite survey/scoping for cases requiring network changes and routing and raise them in Nastech in order to allow AM raise associated PM orders.
Any other responsibilities as may be assigned to you from time to time.

QUALIFICATIONS FOR THE SPLICING TECHNICIAN ROLE

Minimum Diploma in Electronics, telecommunications, or related field.
Four (4) years working experience in a network maintenance role At least 2 years’ experience working in sales is highly desirable.
Technical aptitude in electrical and telecommunication infrastructure.
Good analytical skills.
Keen to details.
Excellent communication. more

DATA SCIENTIST JOB RESPONSIBILITIES

 Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
 Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
 Assess the effectiveness and accuracy of new data sources and data... gathering techniques.
 Develop custom data models and algorithms to apply to data sets.
 Use predictive modeling to increase and optimize customer experiences, revenue generation, Ad targeting and other business outcomes.
 Identify relevant data sources and sets to mine for client business needs, and collect large structured and unstructured datasets and variables.
 Devise and utilize algorithms and models to mine big data stores, perform data and error analysis to improve models, and clean and validate data for uniformity and accuracy.

QUALIFICATIONS FOR DATA SCIENTIST JOB

 Masters or Bachelor’s degree in statistics, applied mathematics, or related discipline.
 4-5 years experience in data science.
 Experience working with and creating data architectures.
 Knowledge of databases such as SQL Server, Oracle and SAP.
 Understanding of reporting and data visualization/presentation tools such as PowerBi, Superset Tableau, Business Objects and Periscope.
 Knowledge and experience with coding languages such as Python is required a well as Scala, Java, CSS, and JavaScript.
 Understanding of ETL frameworks and tools especially NiFi.
 Experience with distributed data/computing tools such as Map/Reduce, Hadoop, Hive and MySQL.
 Knowledge and experience with Linux, as well as Git. more

NETWORK OPERATIONS CENTER (NOC) TEAM LEAD JOB RESPONSIBILITIES

 Team Management: Supervise and mentor a team of NOC Engineers, providing guidance and support in day-to-day operations. Schedule shifts, assign tasks, and ensure adequate coverage to maintain 24/7 network monitoring/support and NOC reachability.
 Technical Leadership: Provide technical guidance and support to team members in... troubleshooting complex issues and implementing solutions.
 Escalation Point: Provide the first escalation point for Network faults and prolonged Network faults.
 Network Faults/Availability Reports and Escalation: Ensure accurate network fault reports and timely escalation notifications are prepared and submitted as needed. Ensure precise and punctual preparation of network availability reports as required.
 Training and Development: Provide technical training on tools, technologies, and processes in collaboration with other stakeholders.
 Knowledge-base management: Champion knowledge sharing by ensuring regular updates to the knowledge base.
 Process Improvement: Identify opportunities for process improvements, automation, and efficiency enhancements within the NOC.
 Participation in Cross-Functional and Partner meetings
 SLA management: Manage SLAs for links provided by third parties and prepare monthly outage reports for credit note requests. Ensure prompt reporting of network faults within the established Operations Level Agreement (OLA). Facilitate timely resolution of network faults through diligent follow-up on restoration efforts and appropriate escalation to relevant stakeholders.
 Team Performance Management: Support the team in meeting their goals and conduct continuous performance monitoring and evaluation.
 Manage NOC staff leaves/plans.

QUALIFICATIONS FOR THE ROLE

 B.Sc/B.Eng in Computer Science / Computer Engineering / Electrical / Electronic Engineering.
 4 – 6 years’ work experience.
 CCNA, CCNP (Desired).
 Strong telecommunications, IP design skills, and in-depth knowledge of IP Networks.
 Understanding of ITIL v4 service management.
 Excellent business communication skills both verbal and written.
 A hands-on experience with the following is a must: Routing, Switching, and GPON Technology.
 Experience with Wired, Wireless Point-to-Point and Point-to-Multipoint technologies is desirable. more