TPM Systems Development, Data Collection, Analysis and Reporting Cycles

You will:

Establish collaborative engagement and communications with BHA and IPs to continuously conceptualize data and learning needs, as well as design innovative data analysis, presentation and products.
Develop and adapt custom TPM indicators and analysis frameworks.
Oversee the development and continuous updating... of the BHA Sites/Activities Database.
Develop and adapt data collection and sampling plans, site visit methodologies, and data collection protocols.
Develop and adapt data collection tools such as: beneficiary surveys, key informant interviews, focus group discussions, observation checklists, etc.
Conduct quarterly site selection for TPM site visits.
Plan and coordinate the implementation of 180 annual site visits across Somalia/Somaliland.
Develop and adapt data capture and analysis plans.
Develop and adapt innovative TPM products, including dashboards on the Virtual Reporting
Platform, reporting templates, and client-facing presentations.
Conduct aggregated site visit analysis and prepares four quarterly TPM Reports annually.

Quality Control/Quality Assurance

You will:

Continuously assess and adapt SMLP-2’s data and products to ensure the TPM system delivers reliable and actionable findings that enables BHA and IPs’ adaptive management.
Design and oversee compliance to data quality standards and procedures.
Direct and supervise the Task 1 technical staff in Nairobi and Mogadishu, as well as the Somaliabased TPM Subcontractors.
Sensitize the Task 1 technical staff in Nairobi and Mogadishu, as well as the Somalia-based TPM
Subcontractors, to the IPs’ awards and activities that SMLP-2 monitors.
Develop and deliver training, mentoring and capacity building to the Task 1 technical staff in Nairobi and Mogadishu, as well as the Somalia-based TPM Subcontractors.
Conduct content reviews, copy editing, and formatting of Task 1 products.

Cross-Task Integration and Collaboration

You will:

Support the extraction and contextualizing of TPM findings with SMLP-2 Tasks 2-5.
Provide inputs and feedback on SMLP-2 Tasks 2-5 plans and deliverables.
Your Experience and Expertise

You will have:

A bachelor’s degree in a relevant discipline.
At least five years of experience conceptualizing, designing and implementing field-based
Monitoring, Evaluation, and Adaptive Learning (MEAL) projects relevant to the Somalia humanitarian assistance portfolio. Specific experience with TPM projects is highly preferred.
At least three years of experience working on USAID-funded projects. Specific experience with humanitarian aid projects under BHA is highly preferred.
Demonstrated experience with the development of data collection tools and plans, analysis plans, and reporting/presentation products.
Demonstrated experience developing and writing technical products and reports for USAID audiences.
Previous experience with use of cloud-based data collection platforms (such as Fulcrum, ODK, Kobo Toolbox or others).
Previous experience using data analysis software (such as Excel, Nvivo, SPSS or STATA).
It is desirable that you will also have:
A master’s degree in a relevant discipline.
Ability to effectively and efficiently handle multiple tasks simultaneously with precision and adapt to changes in responsibilities and workloads.
A high degree of urgency and self-motivation/self-direction, and the ability to be flexible and adapt to dynamic contexts and needs.
A results-oriented approach to problem-solving.
Exceptional communication skills including for public presentations, written products, meeting facilitation, and day-to-day written correspondence.
Ability to lead teams, and work on teams led by others.
Ability and willingness to travel to Somalia as necessary. more

Scope of Work

The Officer, Operations (OO) will be dedicated to supporting specific projects and programmes, providing operational planning, logistics and administrative support to all aspects of the project cycle (identification, proposal development, teaming, implementation and close-down) including editing and drafting of deliverables. The OO will also contribute to internal business... projects and activities within the Operations team, gaining experience across business functions. This role would particularly suit someone with a demonstrated proficiency in MS Excel, and an interest in Data Knowledge Management. The role will be managed by a Manager or Senior Manager based in the same office.

Terms of Reference
Project Delivery Support (80%)

The OO will work principally to ensure the smooth running of a range of Integrity’s projects, by providing support to all aspects of delivery. The number of projects being supported vary in number, size, technical focus, and geography. Tasks may include:

Project Management Support

Project Planning: Maintaining a detailed overview of all planned and live project work, timelines and milestones. Coordinate plans across large and decentralised teams.
Risk Management: Actively supporting risk management, including identification and logging of risks according to company standard operating procedures. Maintain a relevant contextual understanding of projects. Support due diligence and vetting procedures.
Financial Management: Support the financial administration of projects, including managing invoicing processes, expenses reconciliation and budget management and reporting.

Project Delivery

Written Deliverables: Contributing to report drafting, editing and formatting. Quality assurance of select written deliverables. Research support on specific projects.
Meetings and Events: Supporting scheduling and logistical arrangements for engagement and major events with project stakeholders, across the projects’ countries of operation.
Knowledge Management: Maintaining project-specific and company-focused digital knowledge management platforms (Podio). Maintaining streamlined and well-organised electronic project folders on SharePoint.

Team Delivery

Consultant Management: Manage consultant contracts, track delivery time and collate timesheets across projects. Liaise with consultants and clients to prepare and process timesheets and invoices.
Travel Support: Ensuring the smooth deployment of staff, consultants and resources through the procurement of flights, visas, letters of entry, consultant deployment checklists, and movement of funds.
Duty of Care: Provision of operational and duty of care support to deployed project teams, including deployment, check-ins, and recovery management.

Operational Support (20%)
Support the Operations team’s functions and activities, including Data & Knowledge Management, security and risk management, operational support and team support.

Play a leading role in supporting office management efforts to maintain a pleasant and professional physical working environment.
Supporting the design, testing and implementation of internal projects such as new systems, processes and tools.
Participate in the development and delivery of team and company strategy.
Support infrastructure tasks such as office relocations and establishing new company offices where necessary.
Inputting on project proposals as required, including liaison with consortium partners, background research, proposal risk matrices, drafting and budget design.
Assisting the Business Development team with consultant selection, interviewing and relationship management.
5 working days dedicated to professional development activities (e.g., receiving and delivering training, attending relevant events, achieving relevant qualifications and certifications).

Your Experience and Expertise
The successful candidate will:

Have a relevant Bachelor’s degree.
Have 0-2 years’ professional experience with an international organisation.
Possess excellent verbal and written communication skills.
Have a good working understanding Microsoft Office, with particular skills in Excel. Ability with PowerBi is desirable.
Understand research approaches and methodologies.
Take personal responsibility for the quality and timeliness of work and will achieve results with minimum supervision.
Demonstrate ability to build constructive working relationships characterised by a high level of acceptance, maturity, cooperation and mutual respect.
Be a strong team player with demonstrated ability to promote cooperation and commitment within a team to achieve goals and deliverables.
Demonstrate ability to work under pressure and to tight deadlines.
Maintain professional accuracy with good attention to detail.
Adapt to changing business needs, conditions and work responsibilities.
Earn others’ trust and respect through honesty and professionalism.

Languages

Written and oral fluency in English, with the ability to write clear and compelling narrative.
Depending on the agreed work location, written and oral fluency in Levantine Arabic or Sudanese Arabic, is highly desirable.

Core Competencies
You should also demonstrate the following core competencies:
Level 1: Team competencies

Ethics
Leadership
Planning and Organizing
Development and Continual Learning
Results Focus and Initiative
Teamwork
Customer Orientation
Communication
Managing Change more

The Security and Operations Officer directs implements and enforces safety and security risk management policies and procedures to ensure the protection, safety and security of Integrity programs facilities, operations, personnel, equipment and information. The Security and Operations Officer ensures the effective safe operations of all Program activities through mitigating risk, assessing... Integrities profile and designing internal and contracted protection systems and services. Additionally, acts as a liaison with police, NGO and other local authorities as required in matters pertaining to security risk management.
The position is responsible for monitoring the security situation in Somalia and Nairobi, Kenya, conduct risk assessments, oversee field visits, assist in tracking team movements, participate in enforcing security and safety procedures, and provide sound and timely advice to SMLP-2 project staff and management on safety and security matters. The Security and Operations Officer is committed to implementing and maintaining the highest standards of security and contingency planning in order to ensure the safety of all SMLP-2 project staff.
Your Experience and Expertise
The Security and Operations Officer must have: 

At least 5-7 years of experience in security and administrative or operational support functions with an international organization required.
Excellent ability to communicate, work in a team, and collaborate with individuals with diverse  technical backgrounds and with external stakeholders, including government entities and  international agencies required.
Multi-year experience managing subcontracted security providers and contracts required.
Knowledge of risk management standards, processes and procedure required.
Multi-year experience in project operations including procurement, travel, and assets/facilities  management that comply with USAID policies and procedures required.
Previous experience managing international and local staff required.
Experience with implementing donor-funded programs in Somalia or fragile and conflict  affected settings required.
Experience as a risk analyst and/or acting as a Security Focal Point for an international  organization required.
Familiarity with the operations of BHA programs and knowledge of its humanitarian programming in Somalia is highly desirable. HRO-382

Languages

Excellent written and oral fluency in English required.

Required Interpersonal Skills

Ability to effectively and efficiently handle multiple tasks simultaneously with precision and  adapt to changes in responsibilities and workloads.
Must be professional, possess a high degree of urgency and self-motivation, and have a strong  work ethic.
Proven ability to supervise, plan, mentor and lead in multicultural working environments.
Results-oriented approach to problem-solving.
Strong communication skills, including note-taking for meetings.
High professional standards for evaluation data and reporting.
Accustomed to teamwork and able to sustain positive and frequent communications for a  remotely managed monitoring team in a challenging, high-risk environment.
Ability to work independently where necessary.
Works well in a diverse team. more