ROLE DESCRIPTION 

We are seeking a dynamic, results-driven Brand & Marketing Manager to lead the development and execution of our brand strategy and marketing initiatives. The ideal candidate will be responsible for elevating the brand\'s presence, driving consumer engagement, and ensuring cohesive marketing campaigns that resonate with target audiences. As a key member of the marketing team,... you will collaborate with internal and external partners to develop and execute innovative campaigns that strengthen brand awareness and increase market share.

JOB DESCRIPTION 


Plan, develop and implement all marketing strategies, initiatives, and activities. 
Works with the marketing team to design, execute and appraise weekly marketing plans. 
Direct the effort of the marketing team to develop innovative, multi-layered plans, particularly in the digital space, in-line with the overseas business’ KPIs. 
Develop short- and long-term plans and budgets for marketing activities, monitor progress and evaluate performance. 
Collaborate with overseas business leads to increase brand awareness through strong and consistent brand messages across all marketing channels (like events, email campaigns, web pages and promotional material). 
Produce valuable and engaging content for social media, website and blog that attracts and converts preferred target market. 
Provide monthly performance marketing report of all digital marketing channels 
Manage launch campaigns and distribution channels for new products. Writing and delivering content and social media plans. 
Track campaign performance and report on ROI for all marketing investment. 
Oversee and manage all contests, giveaways, PR initiatives, influencers and other projects. 
Increase and improve web and mobile app adoption, activation and retention rate. 
Contributes to marketing effectiveness in ways to promote higher profitability and competitiveness. 
Undertake continuous analysis of competitive environment and consumer trends; analyzes consumer behavior and determine customer personas. 
Identify opportunities to reach new market segments and expand market share. 
Manage social media presence and direct programs to improve social media reputation and recognition. 
Acts as the key media contact and representative for the business. Responsible for editorial direction, design, production and distribution of all overseas publications and promotional material. 
Acts as a project manager for strategically organized overseas marketing campaigns and events (e.g. open days, press conferences). 
Seek opportunities for partnerships, sponsorships and advertising for strategic brand positioning both internally & externally. 
Manage the PR aspect of a potential crisis situation for GIG Logistics overseas businesses.


JOB REQUIREMENTS 


Bachelor’s degree in Marketing, Business, Communications, or a related field. A Master’s degree is a plus.
5+ years of experience in brand management, marketing, or a related field.
Strong understanding of brand development, consumer behavior, and marketing strategies.
Proven experience in managing integrated marketing campaigns across digital, traditional, and social media channels.
Excellent communication, presentation, and interpersonal skills.
Strong project management skills with the ability to manage multiple projects simultaneously.
Analytical mindset with the ability to derive insights from data and make data-driven decisions.
Creative thinker with a passion for innovation and problem-solving.
Proficiency with marketing tools (e.g., Google Analytics, SEMrush, CRM software, Adobe Creative Suite) and social media platforms.
Ability to work both independently and as part of a team in a fast-paced environment. more

ROLE DESCRIPTION

The Credit Control Officer role manages a company\'s funds owed by clients, from monitoring to recovery.

JOB DESCRIPTION


Evaluate and assess the credit worthiness of new and existing clients, based on financial analysis and history.
Monitor outstanding invoices and proactively reach out to clients for overdue payments for debt recovery.
Maintain detailed records of... client accounts, including payment history, terms, and outstanding balances.
Prepare periodic reports on accounts receivable, overdue accounts, and potential bad debts, highlighting any trends or issues for legal actions when necessary
Establish credit limits and terms for new clients in partnership with the finance and legal departments, periodically reviewing to adapt to changing circumstances.
Coordinate with the sales teams to align credit policies with customer engagement strategies.
Conduct periodic credit policy audits to ensure adherence and effectiveness.
Work with clients to address billing inquiries, discrepancies, or disputes in a timely manner.
Collaborate with other departments, including finance, sales, and operations, to ensure a seamless billing and collection process.
Identify potential risks in the credit portfolio and implement strategies to mitigate them.
Regularly review industry and economic trends that may impact clients\' payment behaviors.


JOB REQUIREMENTS


Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
2-4 years of experience in credit control, preferably within the logistics or supply chain industry.
Ability to maintain a high level of professionalism and confidentiality.
Good communication skills more

ROLE DESCRIPTION

The Experience Center Agent role is a customer facing role targeted at smart, personable, technology inclined and customer-obsessed individuals.

JOB DESCRIPTION


Provide guidance to walk-in customers on product and service offerings
Educate customers and potential customers with information on SLA and delivery timelines.
Ensures strict adherence to GIGL’s Standard... Operating Procedure in the sending, safe-keeping, receiving, and releasing of parcels.
Serve guests by providing product/ service information related to delivery life cycle, rates and payment.
Promote and cross-sell company’s products


JOB REQUIREMENTS


Good communication and computer literacy skills
Certificate of completion of NYSC
Previous customer service experience is an added advantage
Detail-oriented and strong inter-personal skills


Job Location: Abuja- Garki,  Lagos- Opebi, Ikeja, Ondo - Akure, Lekki, Agungi, Ajah, Victoria Island. more

Job Details


Ensure daily processing of net settlement files of banks in line with SLA and industry standards.
Liaise with counterparties – experience centers, supervisors, area coordinators, settlement partners in relation to daily transactions and settlements.
Daily reconciliation of all balances and transactions on electronic settlements/payments accounts with correspondent banks to... internal general ledgers and Agility platform
Render daily and periodic reconciliation reports.
Resolving variances and disputes identified from reconciliation
Overseeing the use and maintenance of POS devices across all assigned centers
Ensure that all relevant transactions are posted accurately from both an accounting and partner perspective. more