Key Responsibilities:


Analyse complex datasets and provide actionable insights to support business operations.
Develop, implement, and maintain Power BI dashboards and reports, primarily connected to Microsoft Dynamics data sources, or other business-related sources.
Collaborate with various departments to understand their data needs and deliver solutions that meet those... needs.
Extract, transform, and load (ETL) data from multiple sources, including Microsoft Dynamics ERP systems, into Power BI.
Build, maintain and continue to evolve the business data warehouse.
Ensure data accuracy and integrity within the Microsoft Dynamics ERP system.
Develop DAX (Data Analysis Expressions) measures and calculations within Power BI to provide meaningful insights.
Optimize Power BI reports for performance and scalability.
Create and maintain documentation for developed reports and dashboards, including data dictionaries and user guides.
Provide training and support to end-users on Power BI and data analysis best practices.
Stay current with industry trends and advancements in data analytics and Power BI, as well as developments within the Microsoft Dynamics ecosystem.
Troubleshoot data-related issues and provide timely resolutions.
Participate in data governance initiatives and ensure compliance with data quality standards.
Collaborate with other IT team members to integrate data from different systems.
Perform ad-hoc data analysis as required.
Principal Outputs of this Role:
Dashboards and analytics as requested by business.
User specification documents.
System functional capability documents and comparison matrices.
Data flow and report development documentation.
Project plans and schedules that are always up to date.
Authority:
As per Garda World authority matrix


Accountability:


This role Analyst is accountable to Manager Business Applications for technical guidance.
The responsibilities stated in this job description will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of KPIs.
Competencies:
Planning, coordination, and problem resolution skills.
High degree of sensitivity, confidentiality when dealing with internal and external customers.
Influencer with excellent negotiation, interpersonal and communication skills.
Good leadership and people management skills.
Forward planning with clear focus critical deadlines.
Team player, and able to work with remote supervision in a diverse environment.
Attention to detail, excellent analytical skills, and the ability to troubleshoot and resolve system problems.
Excellent problem analysis and reporting skills.
High moral standing with impeccable integrity.


Qualifications & Experience:


Bachelor’s degree in business computer science, Information Technology, or a related field.
Certifications in data analysis or BI development tools.
Minimum five (2) years’ experience data analysis, and BI development.
Experience in requirements gathering, solution delivery and quality control.
Ability to write effective system documentation – business and system requirements, process diagrams, data flow charts, solution mapping, technical solutions.
Hands-on experience with Microsoft Dynamics ERP platforms will be an advantage.
Experience with other data visualization tools (e.g., Tableau, QlikView) will be an advantage.
Microsoft certifications related to Power BI and/or Dynamics 365.
Experience with data warehousing concepts. more

Key Responsibilities


Coordination of tracking technicians while at field to ensure smooth and quality installations.
Daily update of the tracking technical database with proper records for Checkups, installations, and removals.
Constant updating of clients’ units in the tracking platforms as reported by technicians in liaison with the System Administrators.
Testing device... functionalities in the platforms upon completion installations
Internal and external customers' technical support.
Configuration and Integration of various hardware to the running tracking platforms.
System set up and customer support in line with client SOP’s.
Relieving the System Administrators.
Supporting the sales and Account managers teams on client presentations and demos
Research and new product development
Migration of tracking devices
Site visits and surveys on client’s fleet.
Coordination and liaison with other team members on implementation of tracking solutions
Support in system training of clients and staff for continuous development and improvement


Role

Principal Outputs of this Role:


timely submission reports
Quick TAT in solving internal and external concerns.
Complaint resolution
Contracts management


Authority


Refer to KK Security Authority matrix


Accountability


The Technical Supervisor is accountable to the Tracking and Fleet Management Solutions Manager . The responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring f KPIs.


Qualifications

Qualifications & Experience:


A Diploma/ Degree in Mechanical Engineering, IT or business studies is preferred.
Must have (3) years of continuous work experience in the relevant field at a Supervisory level.
Experience in the Vehicle telematics industry is an added advantage.
Great client management skills
Presentable with good communication skills
Good client relationship skills
Problem-solving and analytical skills
Self-Motivated
Excellent oral and written communication skills more

Key Responsibilities


Coordination of tracking technicians while at field to ensure smooth and quality installations.
Daily update of the tracking technical database with proper records for Checkups, installations, and removals.
Constant updating of clients’ units in the tracking platforms as reported by technicians in liaison with the System Administrators.
Testing device... functionalities in the platforms upon completion installations
Internal and external customers' technical support.
Configuration and Integration of various hardware to the running tracking platforms.
System set up and customer support in line with client SOP’s.
Relieving the System Administrators.
Supporting the sales and Account managers teams on client presentations and demos
Research and new product development
Migration of tracking devices
Site visits and surveys on client’s fleet.
Coordination and liaison with other team members on implementation of tracking solutions
Support in system training of clients and staff for continuous development and improvement


Role

Principal Outputs of this Role:


timely submission reports
Quick TAT in solving internal and external concerns.
Complaint resolution
Contracts management


Authority


Refer to KK Security Authority matrix


Accountability


The Technical Supervisor is accountable to the Tracking and Fleet Management Solutions Manager . The responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring f KPIs.


Qualifications

Qualifications & Experience:


A Diploma/ Degree in Mechanical Engineering, IT or business studies is preferred.
Must have (3) years of continuous work experience in the relevant field at a Supervisory level.
Experience in the Vehicle telematics industry is an added advantage.
Great client management skills
Presentable with good communication skills
Good client relationship skills
Problem-solving and analytical skills
Self-Motivated
Excellent oral and written communication skills more

Job Summary:

The Kenya HSE Manager will be responsible for ensuring compliance to the client and GardaWorld internal HSE requirements.

Key Responsibilities:
The incumbent is responsible for critical HSE duties across the KK Kenya Operation, and which include but are not limited to:

Ensure that you are aware of and complete all the necessary requirements of the GardaWorld Business... Management System that are assigned to your department and role, ensuring that records are maintained.
Oversee and implement the requirements of the HSE Plan and associated Annexes at branch and Tier 1 level.
Ensure fire risk assessments are conducted and reviewed annually for all GW offices, kennels and clients as applicable.
Ensure that the First Aid needs assessment and environmental assessment is conducted for all GW offices, kennels and clients as applicable.
Ensure that the necessary hazardous substances assessments are in place for hazardous substances used within the branch office and the individuals using them are trained appropriately.
Ensure that waste transfer notes are recorded, and a waste register is maintained.
Provide HSE support for technical installations as required.
Provide HSE Training to Kenya Team as required.
Support the C&A Manager in the completion of the Operational Excellence Matrix for the head offices and key clients on a biannual basis.
Ensure that hazard identification and risk assessment is carried out as per the GW BMS
Ensure compliance to the expected welfare arrangements.
Ensure HSE incidents are reported and investigated as they occur in line with the GardaWorld standards.
Work to drive down LTIR,TRIR and AVIR rates, along with agreed environmental targets.
Ensure environmental management issues are considered and are in line with the GardaWorld standards and requirements.
Ensure that permits to work and permit to work log are in place for the region under your responsibility.
Provide HSE Bid Support to CST as requested.
Provide HSE support to key clients as identified by the Managing Director.
Responsible for updating and maintaining the Kenya HSE Actions Register
Provide support to the region via training / internal audits as requested by the regional Manager, Compliance & Assurance to align with the GardaWorld standards and expectations.
Ensure that all necessary forms (records) are uploaded onto the SharePoint system within the correct folder structure.

Principal Outputs of this Role:

HSE quality control and quality assurance in line with set standards and SOPs.
Retain solid knowledge of HSE trends, ISO requirements and local government regulations in relation to job role.

Authority:

Refer to KK Security Authority Matrix.

Accountability:

The HSE Manager is accountable to the Managing Director for responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of KPIs.

Competencies:

Has practical experience with security system
Writes and speaks clearly, succinctly, and correctly
Knowledge of MS Word, Excel, MS PPt.
Works in an ethical manner, is systematic, methodical, and orderly
Ability to work and interact within teams
Appreciates the need to work beyond the call of duty if necessary
Ability to work under pressure

Qualifications & Experience:

HSE Qualifications - diploma, bachelor or MSc from recognised university or board, i.e. NEBOSH.
ISO related qualifications / working experience beneficial such as ISO 9001, ISO 45001 and ISO 14001
Experience of working with large teams across national operations.
Experience of leading a HSE function
Experience/Understanding of risk management principles.
Highly competent with IT and Microsoft office applications.
Excellent organizational skills.
An understanding of the defence and security sector. more

The Head of Security Operations, (Kenya), is responsible for the direction and control of all commercial and operational aspects of the Guarding, Response, Canine, Journey Management, Risk Advisiry, Fire & Rescue Business Units to ensure efficient delivery and service to all internal and external customers. The position ensures the highest level of customer satisfaction whilst achieving organic... growth and financial success.

Key Responsibilities

Business Unit Management:
Manage the Security Solutions Business Unit commercially and operationally to deliver exceptional value to our clients through the advancement of intelligent/smart security solutions with a clear focus on service delivery and customer support by ensuring the operational team remains accountable to deliver operational excellence.
Lead in the development of the business unit’s budgets and strategies to achieve the growth plans.
Lead and monitor the implementation of approved budgets and plans, establish cost ratios, and ensure cost management.
Resource Deployment:
Develop organisational arrangements, systems, and processes to enable the efficient and effective deployment of resources in line with business QA and growth requirements.
Responsible for adherence to BMS processes and enforcing company SOPs.
Client Relations:
Manage client relations by ensuring the operations teams conduct regular updates and meetings to ensure compliance with agreed client KPIs and service delivery expectations.
Leadership and Development:
Provide leadership and direction for nationwide operations team. Manage staff up-skilling within the department to meet current and planned outputs; build and maintain talent infrastructure and employee development by assessing capability, identifying gaps, and designing training programs.
Develop and motivate the operations teams fostering a high level of co-operation with other senior managers.
Operational Reporting:
Develop and deliver robust internal and external performance reports. Contribute to the development and delivery of accurate financial reports to the Country Director.
Compliance and Audit:
Ensure the operation remains fully compliant with the GardaWorld BMS and GardaWorld International SOPS.
Facilitate the internal audit process and responsible for implementing the ensuing action plans.
Contract Mobilization:
Mobilize new contract wins ensuring full and accurate understanding of contract SLA.
Operational Excellence:
Deliver and track a rolling operational excellence programme to include:
Effective SOPs for the delivery of services to the highest standard.
Risk assessments, post instructions, emergency procedures, and safe havens to be in place for each post.
Resource Management:
In conjunction with Procurement and Finance, ensure that uniforms and equipment are ordered and delivered to budget in a timely manner across the business- Response K9 and Guarding etc.
Introduce and oversee Tiered Audit Programme of client sites on an annual basis.
Manage the upskilling of Operations Managers, Field Officers, and Supervisors as part of the GardaWorld International standard Operational Excellence Programme.
Performance Management:
Work with HR to manage values-based awards system based on the GardaWorld Values.
Ensure there is an annual plan and that is adhered to; that will on a scheduled basis conduct risk assessments on all client sites.
Commercial Support:
Support Commercial and sales efforts specifically bid and proposal development.
Financial Performance:
Drive continuous improvement in the financial performance and service delivery of the Security Operations Business - Monitor the financial collections by ensuring correct and timely billing and revenue assurance.
Health and Safety:
Act as champion for H&S and Service Delivery across the (Country) business.
Operational Compliance:
Manage Labour efficiency across the business; and
Compliance with operational processes; ensure business operational strategies and initiatives are implemented across all (Country) operational areas in a timely and cost-effective manner.

Role

Principal Outputs of this Role:

Business Strategy and Implementation:
Formulation and effective implementation of Business Strategies.
Efficient management of business unit and overall business profitability.
Operations efficiency and cost reduction in accordance with the set parameters.
Technology Integration:
Overseeing continued entrenchment of smart and intelligent technology in our operation’s service provision across the country.
Operational Excellence:
Achieve operational excellence by building a quality cost driven business unit.
Staff Motivation and Development:
Highly motivate operations staff with clear roles and responsibilities within the Business Unit. more

Job Outline:

The CSR Coordinator position sits within the Regional HR Team, based in Nairobi. This position requires someone who is proactive, self-motivated and driven to deliver tangible outcomes.
Whilst the primary focus of the role will be on the delivery of GardaWorld Africa’s CSR Programme, the role will also have a sizeable HR support component – particularly surrounding welfare and... employee engagement – and requires someone who is comfortable with getting involved in all areas of human resources work.

Major Duties/Responsibilities
Corporate Social Responsibility (CSR)

Development and delivery of GardaWorld’s CSR programme.
Liaison with internal and external stakeholders in the identification and development of strategic partnerships, concepts and project proposals.
Oversight of CSR projects, including budget monitoring, implementation support, monitoring and evaluation.
Establishment, and subsequently coordination and oversight of, internal CSR Champions/Reps.
Lead meetings of the CSR Panel and present upon CSR strategy and programme developments. 
Work with the Corporate CSR and ESG Coordinator to deliver the Global CSR Strategy.
Maintain up to date knowledge of CSR/ESG global, regional and industry trends, and assist in the education of the business in CSR and ESG including alignment with business strategy.
Coordinate with the Marketing and Communications team to promote CSR/ESG activities, including but not limited to internal newsletters, social media and external comms.

ESG and Human Resources (HR) Support

Work with the regional HR teams to drive welfare and internal engagement initiatives across GardaWorld Africa’s operating markets, including but not limited to award schemes, employee fundraising and volunteering, education, training and development programmes.
Support the implementation of the Prevention of Sexual Exploitation and Abuse (PSEA) strategy, including embedding training and monitoring across the region.
Support with the delivery of Global ESG priorities within the GardaWorld Africa business unit, with a particular focus on the ‘S’ in ESG.
Support with the development of Diversity and Inclusion (D&I) strategy and initiatives, including driving gender equality efforts across the business.
Contribute to bid writing and tender responses where this relates to CSR and ESG.
Support the regional HR team with wide-ranging HR administrative duties.
Support with ad-hoc tasks and initiatives as required.

Competencies:

Adhering to principles and values – Upholds ethics and values, demonstrates integrity.
Planning and organizing – Plans activities and projects and takes account of possible changing circumstances.
Working with people – Listens, consults others and communicates proactively.
Writing and reporting – Writes clearly, succinctly and correctly with strong attention to detail.
Achieving work goals – Accepts and tackles demanding goals with enthusiasm.
Adapting and Coping – Works productively under a high-pressure environment and keeps emotions under control during difficult situations.
Relating and networking – relates well to people at all levels.

Accountability:

The CSR Coordinator is accountable to the HR Director for their responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of their KPIs.

Authority:

As directed and delegated by the HR Director.

Experience and Competency:

Bachelor’s degree or equivalent.
Demonstrable project management experience.
HR experience, with a good understanding of HR practices.
Working knowledge of corporate social responsibility and ESG within business. Experience in delivering CSR and/or ESG activity within a corporate environment is desired but not essential.
Strong written and verbal communication skills.
Ability to relate to and engage with people at all levels of the business, including senior stakeholders.
Proficiency in the use of Microsoft Office IT software, particularly Excel and PowerPoint.
Driven to realize positive social benefits through work undertaken, whilst mindful of business strategy and the requirement to demonstrate value add to the business through all activities. more

Job Summary:

The Payroll Accountant is responsible for administrative, technical and reporting functions in the area of payroll and employee benefits.  The incumbent interprets and implements the collective bargain agreements, minimum wage and other company policies as regards to staff emoluments to ensure compliance and ensure staff are correctly paid in time with compliance to contractual... obligation.

Key Responsibilities:

Review timesheets and attendance records and correct inaccuracies
Ensures the accuracy of payrolls by auditing departmental pay authorizations and verifying deductions from wages. Manages the payment of wages and salaries via the accounting system and prepares periodic payroll reports.
Ensuring accurate and timely processing of payroll in accordance with local statutory requirements and regulation   
Performing month-end cost accounting close. Oversee the preparation and analysis of cost reports and monthly closing documents
Responsible for ensuring accurate service costing and posting to the correct profit/project centers, branch locations for accurate reporting and controls
Maintain current and accurate payroll balance sheet account reconciliations for all payroll transactions
Reviews payrolls for compliance with the Company policies, minimum wage and withholding laws including KRA regulations for reporting and withholding, Kenyan Labour Law requirements related to payroll practices and recordkeeping.
Reconciliations and Control: Prepare payroll reconciliations on a monthly basis for all the payroll accounts and provide credible explanations and reasons for all reconciling items.
Proactively keep up to date with payroll legislation and compliance by interpreting new legislation effectively
Utilizes the IT provisions to maintain, retrieve and program data for analyses and reports.
Maintains awareness of current rules and regulations pertinent to payroll, retirement and benefits and ensures the timeliness and accuracy of payroll, insurance premiums and claim payments.
Recommends changes in payroll policies and procedures.
Monitors changes in laws and regulations pertaining to payroll which require Company policy changes and notifies management on early adoption.
Maintains frequent contact with department heads, MIS, Operations ,HR and State agencies.

Principal Outputs of this Role:

Timely and accurate payroll processing
Payroll Cost Accounting: Post all KKSL payroll labour costs into the correct departments, cost centres and branch locations for accurate reporting and controls
Maintain statutory Compliance with statutory bodies regulations and requirements
Accurate preparation, reporting and submission of payroll information and statistics to management for decision making and ensure employees receive payslips at the end of every month.
Payroll reconciliations on a monthly basis for all the payroll accounts and obtain credible explanations and reasons for all reconciling items to prevent and detect errors and frauds.

Authority:

Refer to KK Security Authority Matrix.

Accountability:

The Payroll Accountant is accountable to the Head of Human Resources - Kenya for the responsibilities stated in this job description and. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of KPIs.

Competencies:

Planning, coordination, work monitoring and problem resolution skills
Ability to outline and communicate effective objectives and action plans
Good analytical ability and numerical skills
Demonstrate a high degree of sensitivity, confidentiality when dealing with internal and external customers;
A go-getter, results oriented with excellent communication and presentation skills;
Have a high sense of accuracy and attention for detail;
Have good problem analysis and reporting skills; and
High moral standing with impeccable integrity

Qualifications & Experience:

Bachelor's degree in Accounting or Finance related field.
Professional Accountant (Fully qualified CPA or ACCA)
Professional / Academic / Experience in Human Resources Management will be an added advantage.
At least 6 years of practical experience in labour intensive payroll, accounting, employee benefits, financial or statistical records.
Technical skills in Taxation, accounting and knowledge on employees’ benefits.
Exceptional Microsoft Excel skills to analyse and interpret data. more

Job Outline:

Reporting to the in-country Head of Security Operations, this position is responsible for operational service quality at the respective project site. The role will be responsible for the delivery of security services to a very high standard of service excellence across the project sites. In effect, the post will help to deliver Service and Operational Excellence with a special... focus on Guarding and Canine.

Major Duties/Responsibilities
Responsible for the crafting, monitoring, and measuring of the project operational excellence plan to include:

Development of a project security plan and effective SOPs for the delivery of quality service.
Development and implementation of risk assessments, post instructions and emergency procedures.
Ensure the project team adheres to all concepts and principles relating to set quality standards.
Responsible for Operations efficiency and cost reduction in accordance with the set parameters.
Overseeing continued entrenchment of smart and intelligent technology in our operation’s service provision across the project.
Support Head of Security Operations in the delivery of special project plans as required.
Responsible for adherence to HR and Operational processes by ALL project staff.
Assess, manage, and where necessary address specific threats and vulnerabilities to personnel, assets, information, and projects.
Recommend cost-effective, timely, and appropriate measures to mitigate security risks using GardaWorld Security risk management methodology.
Ensure threat assessments and formal security risk assessments are undertaken before the deployment of personnel into new areas, events, and projects and on a routine review basis thereafter.
Ensure the security plan favors proactive risk mitigation by using threat and risk assessment methodology, suitable technology, and government machinery, where appropriate
Develop, update, and deliver an appropriate security education, awareness & training program to all project personnel.
Facilitate and coordinate Business Continuity Management in the project and act as the Crisis Management Coordinator for the Crisis Management Team as required.
Implement security policy, common platforms, ‘Best Practices’, and guidance notes received from the project area.
Oversee and coordinate security investigations, reviews, and audits, following up to establish the cause of criminal losses, identify security vulnerabilities, and draw appropriate, supportable conclusions to make recommendations to prevent the recurrence.
Law Enforcement: good relationships and support from relevant law enforcement agencies
Understand fully the local threat context across the project area.

Competencies:

Adhering to principles and values – Upholds ethics and values, demonstrates integrity.
Planning and organizing – Plans activities and projects and takes account of possible changing circumstances.
Working with people – Listens, consults others and communicates proactively.
Writing and reporting – Writes clearly, succinctly and correctly with strong attention to detail.
Achieving work goals – Accepts and tackles demanding goals with enthusiasm.
Adapting and Coping – Works productively under a high-pressure environment and keeps emotions under control during difficult situations.
Relating and networking – relates well to people at all levels.

Accountability:

The Project Security Manager is accountable to the in-country Head of Security Operations for their responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of their KPIs.

Authority:


As directed and delegated by the in-country Head of Security Operations.

Qualifications:

Post graduate qualification in commercial security.
Minimum ten (10) years’ Security service experience with at least 5 years in a senior position in the commercial security service industry or commensurate military experience.
Technical understanding of commercial security and integrated facilities management.
Experience of developing individuals and fostering their career advancement including suitable coaching and mentoring abilities.
Proficient in the use of either French and/or Mandarin languages is desired for this role.
Experience running a Tier 1 project for at least 24 months.
Firm understanding of ISO principles and requirements.                 
Proficient in the use of the Microsoft Office IT packages more

Role’s Responsibilities
Premise management

Ensuring office efficiency is maintained by carrying out planning and maintenance f equipment procurement, office layouts and system
Ensure all office related licenses are up to date,
Managing all soft and hard services
Maintaining positive and beneficial subcontractor relationships; continuously reviewing services to ensure they are relevant and... cost effective, negotiate contracts and rates to ensure value for money
Key contact: For all workplace/warehouse-related queries including maintenance, post, supplies, stationery, and equipment, liaising with the landlord, building management, security receptionist ,cleaners, and suppliers & managing incoming invoices
Building/Office maintenance and reporting any issues with the building and Security Supervisors, or maintenance contractors and manage insurance claims
Attending regular tenants’ meetings with building Supervisors
Oversight of relevant budgets; input to planning process and ensuring all office related invoices and expenses are dealt with promptly
Manage office management related accounts as relevant e.g company subscriptions, post, HVAC Systems, rent, electricity, shared services, courier etc. and actively seek to optimise performance and costs
Managing supplies: inventory to ensure stocks are regularly maintained and replenished, review needs and manage all related costs.
Balance cost effectiveness of the operations, while maintaining safety and comfort
Review and organise the workplace layout, ensure desk booking tool is properly used, constantly seek out ways to improve the space and environment
Timely set up of all new starters – ensuring that access cards, parking access cards, business cards and desks (including remote office equipment) are all set up prior to start date
Arranging couriers, sign for packages and distribute post
Conduct inductions with all new starters; ensure induction is current and aligns with the culture of the organisation
This individual will supervise support and cleaning team who are on-site in and out of office hours; ensuring supplies required are in stock, holidays are covered, and invoices are paid
Financial Management:

Prepare the yearly office budget
Manage the office budget and all related costs
Report on monthly and quarterly on costs and expenses


Travel:

Support with travel medical and security account and raise any issues or concerns with the facilities


Business Continuity, Health & Safety

Ensuring the office complies with health & safety legislation and best practices such as first aiders; fire wardens, accident book, etc.
Be the main point of contact for Crisis Management, Business Continuity and Emergency Response Teams, and revise and update plans when necessary
Ensure Ergonomic Assessments are conducted regularly and work with the Head of Facilities to maintain a register of same



Administrative Support

General administrative duties, including invoice processing, and management and support for central administrative tools for the team, budget, pipeline, portfolio and HR tools.

Requirements Of The Role Holder
Skills & E x p e r i e n ce

Experience as Facilities Coordinator, Operations Assistant, managing or coordinating premise operations in a complex multicultural environment
Diploma/ Degree holder in engineering profession.
2 years’ experience in similar field.
Strong administrative experience in a busy and complex environment; good experience as a scheduler
Experience in organising and managing events
Reactive to the needs of our office and people. Strong interpersonal skills – engages with others to get the best out of them and works well as part of a team
Excellent time management skills and natural ability to multitask. Ability to work well independently with a hands-on approach; a motivated self-starter with good problem-solving skills
Problem-solving - the ability to identify the cause of issues, critically consider, and offer a range of potential solutions
A creative and enthusiastic mind with an ability to suggest improvements
A proactive, helpful attitude and the ability to be flexible in various situations
Demonstrates professional, sound judgement and the highest ethical standards, confidentiality and personal integrity
Exceptional client servicing and organisational skills; able to be flexible as priorities and needs change, and works well under pressure
Excellent attention to detail
Ca p acity to w o rk under pressure and in a ra n g e o f cult u ral a n d s o c i o - e c o n o mic c o n t ext s , ada p ti n g s t y l e a n d ap p roach a pp ro p ri a te l y and in a cu l t u ra l ly sensit i ve m a nn er t o max i mise eff e ct i veness
IT proficiency – must possess strong Microsoft skills, particularly in Outlook, PowerPoint, Excel and Word, and have the ability to learn new packages, when required
Good numeric and analytical skill, with an understanding of budgets. more

Job Outline
The Marketing Manager will lead our digital, content and strategy activities across our Africa business. The successful candidate will be responsible for driving the growth and engagement of our online audience through strategic planning, digital marketing campaigns, and compelling content creation. The Marketing Manager will work collaboratively with cross-functional teams to develop... and implement marketing initiatives that support our brand, increase our reach, and drive business growth.
Key Responsibilities

Develop and implement a comprehensive digital marketing strategy that includes social media, email marketing, search engine optimization, and other digital channels.
Develop and manage content marketing initiatives that educate and engage our target audience across various channels, including our blog, social media platforms, and email newsletters.
Monitor and analyse online engagement and performance metrics and adjust digital marketing strategies accordingly to optimize performance.
Manage the day-to-day operations of the marketing team, including overseeing the creation and distribution of marketing materials, managing budgets, and ensuring deadlines are met.
Collaborate with cross-functional teams, including sales, product, and creative teams to develop and execute integrated marketing campaigns that support business objectives.
Stay current with industry trends, best practices, and emerging technologies in digital marketing, and proactively suggest new initiatives that will enhance the company's online presence and drive growth.
Ensure brand consistency across all marketing initiatives and uphold the company's brand standards and messaging.
Manage and mentor team members, providing guidance, support, and coaching to help them grow professionally and meet their goals.
Perform strategic and competitive monitoring.

Competencies

Adhering to principles and values – Upholds ethics and values, demonstrates integrity.
Planning and organizing – Plans activities and projects and takes account of possible changing circumstances.
Working with people – Listens, consults others and communicates proactively.
Writing and reporting – Writes clearly, succinctly and correctly with strong attention to detail.
Achieving work goals – Accepts and tackles demanding goals with enthusiasm.
Adapting and Coping – Works productively under a high-pressure environment and keeps emotions under control during difficult situations.
Relating and networking – relates well to people at all levels.

Experience

Bachelor’s degree in marketing, Business Administration, or a related field; advanced degree a plus.
Minimum of 5 years of experience in digital marketing, with a focus on content creation and strategy.
Experience working in a team of marketing professionals, including setting goals, managing budgets, and overseeing day-to-day operations.
Strong knowledge of digital marketing channels, including social media, email marketing, search engine optimization, and content marketing.
Demonstrated experience developing and executing successful digital marketing campaigns that drive business growth.
Excellent analytical skills and ability to use data to drive decision-making.
Strong leadership skills, with the ability to motivate and inspire a team.
Excellent communication skills, including the ability to effectively present ideas and information to cross-functional teams and senior leaders.
Experience with marketing automation tools, CRM systems, and analytics platforms.
Proven ability to work in a fast-paced environment and manage multiple projects simultaneously. more

Key Responsibilities

Advises customers about necessary service for routine maintenance.
Work closely with the Fleet center management to deliver timely repairs.
In detail explain the products and the services offered at the KK Fleet center including car wash, repairs, express services, among others.
Lead in customer retention
Coordinating between the Fleet center staff and the... customers
Marketing strategies including digital marketing.
Confers with customers about inspection results, recommend corrective procedures and prepare work order and quotes for needed repairs.
Prepares a repair order showing, cost and labor estimates for service.
Communicate brief but detailed description of the customer’s concern on the repair order to help the technician locate the problem.
Feed back to the client on the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments and lead in organic growth within identified clients.
Obtains customer and vehicle data prior to arrival, when possible, for speedy service
Provide advisory to clients on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Carry out service booking with the fleet center coordinator.
Checks on progress of repair throughout the repair duration. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.

Qualifications & Experience

Degree or Diploma I Automotive engineering
3 years’ experience in a busy workshop or dealership
PR and customer service skills
High levels of integrity
Marketing skills
Online marketing skills
Basic mechanical knowledge
Ability to remain calm and undertake various tasks.
Good communication skills
Planning and organizational skills
Problem solving
Decision-making
Team player more

Key Responsibilities

Drafting, negotiating and reviewing commercial and technical contracts, leases, bid documents and any other form of agreements;
Litigation management: assist in the management of the litigation portfolio, witness preparation, liaising with external counsel;
Monitor legislation affecting the E.A Region businesses, prepare legal opinions and advisories;
Advise the human... resources department on disciplinary and labour related matters;
Maintain an up-to-date litigation tracker and corporate register showing the constitutional make-up of the various companies;
Assist in anti-bribery and corruption; and data protection training and ensure compliance with the related laws;
Occasionally support the insurance department and the credit control department with client engagement;
Support in regulatory and compliance from time-to-time; and
Provide all such other administrative and other secretarial duties as directed by the Legal Counsel

Competencies

Communication:
Speaks and writes clearly and effectively;
asks questions to clarify;
openness in sharing information and keeping people informed; and
tailors language, tone, style and format to match audience.
Client Orientation:

identifies internal clients’ needs and matches them with to appropriate solutions; and
keeps internal clients of progress, to manage expectations.


Professionalism:

Ability to apply legal expertise to analyzing a diverse range of legal issues and in developing creative solutions;
strong analytical skills and ability to conduct comprehensive legal research;
ability to prepare legal briefs, opinions and a variety of legal instruments and related documents;
discretion and sound judgement in applying legal expertise to sensitive legal issues;
Ability to work to tight deadlines and handle multiple concurrent legal matters, and is conscientious and efficient in meeting deadlines;
Shows persistence when faced with difficult problems and remains calm in stressful situations



Qualifications & Experience

A minimum of 5 years’ post admission working experience;
A degree in Law (LLB) from a recognized university;
Current Practising Certificate;
Experience in drafting, preparing and negotiating commercial contracts;
Good grasp of application of law in a business environment; and
Good grasp of court rules and procedures, administrative hearings. more

Job Summary
The Bid Manager is responsible for administering bids in response to request for proposals and ensuring continuous improvement on the quality and success of KK/ GardaWorld bids and proposals submitted.
Key Responsibilities

Administer and manage bids ensuring that all RFP requirements have been addressed as fully as possible and ensure that the company has given itself its best... chance of success;
Continuously seek business opportunities by reading through the newspapers, online medium, government portals and pick out bid adverts related to any service or goods that KK can participate;
Arrange to purchase bids documents and produce the tendering plan in liaison with the core tendering team;
Initiate bid kick-off meetings and determine the scope and timeline of new bids;
Lead and coordinate the preparation of the bid ensuring that other contributors provide information on time to the correct standard answering the client’s needs to ensure that a winning bid response has been given;
Provide thought leadership and experience of previous opportunities to the team to influence the bid strategy and approach to the customer.
Review and revise documents prepared by others and coordinate the preparation of those materials in a completed bid document;
Take responsibility of submitting a completed bid on time, in an organized fashion and within budget . Attend Pre-bid and tender openings;
Prepare and submit monthly bids status reports for decision making;
Take ownership and coordination of contracts – maintaining currency of contracts and ensuring that the contracts are used correctly across the business;
Participate in other sales and marketing functions in a support capacity as required. Support the SSEs in proposal preparation for tier one bids;
Research on market dynamics, competition and bid responses to continuously improve the quality and success of KK/GardaWorld bids and proposals;
Develop and Maintain bid material library and automated management system

Principal Outputs Of This Role

Effective administration of bids and dispatched 24hrs before the time deadline
Efficient bid response by ensuring full documentation and bids requirements are submitted
Improved tender presentation
Efficient bid documentation

Authority
Refer to KK/GardaWorld authority matrix
Accountability
The Bid Manager is accountable to the Senior Manager,CST for the responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of KPIs.
Competencies

Demonstrate a high degree of sensitivity, confidentiality when dealing with internal and external customers.
A go-getter, enthusiastic, results oriented with excellent interpersonal, communication and social skills.
A forward planner with clear focus, well-organized, detail-oriented and able to multi-task
Have a high sense of accuracy, attention for detail and with strong analytical ability.
Business acumen, strategic thinker with ability to make sound decisions for the business
Have good numeracy, problem analysis and reporting skills;
High moral standing with impeccable integrity; and
Good market research skills and conversant with the market trends within the industry.

Qualifications & Experience

Bachelor Degree in Business administration or sales and marketing;
Minimum five (5) years of work experience in bid or contract management or security marketing
IT proficiency in Microsoft Word, Excel and PowerPoint;
Solid proposal management experience and good industry-specific knowledge
Knowledge of document management methods and an understanding of PPAD(Public Procurement and Asset Disposal) laws act 2015 more

Job Summary
The Quality Controller –Is the custodian of Quality Management and Assurance Systems in the Body Building workshop. He/she supports the production process by ensuring compliance to government legislation and that company goals and standards are met and maintained.
Key Responsibilities

Materials Management
Creating bill of materials for all units in Bodybuilding
Ensure production... continuity through timely issuance of materials
Issuing the right materials to workshop technicians
Minimizing material wastage
Managing the cutting list for buses and trucks
Monitoring the cutting list for each bus & truck lines to ensure correct amount of materials is used
Ensuring the correct quality of material is used in all buses & trucks
Ensuring optimal usage of materials by the technicians
Enhancing Material Accessibility
Achieve the best workshop layout and planning for easy access of materials
Improve material accessibility to make the fabrication process more efficient

Quality Control:

Strictly carrying out step by step quality control checks in line with the Work In progress quality inspection checklist (from start to finish) on all units in production.
Making drawings for all units in accordance to KEBS and KABM standards
Ensuring that all buses conform to the KS372 KEBS standard to ensure that safety and comfort per government standards
Production Support and Supervision:
To provide support to body building staff to ensure the company targets and goals are met
Assisting workshop leadership in supervising duties to ensure smooth running of workshop affairs
Troubleshoot factors that may hinder production flow and continuity and address them early
Assist in ensuring policy and procedure compliance by staff in the bodybuilding department
Operation of sensitive machinery e.g. laser cutting machine and stencil cutter

Material Management:

Generation of bill of materials for all units in Bodybuilding workshop
Liaising with Internal Audit Department in the verification of and ascertaining the quality of materials being procured prior to receipt.
Risk Mitigation and Cost Reduction:
Identify possible risks and develop possible ways to mitigate them
Create bills of materials that curb wastage
Advice top management on action plans and controls to implement when gaps are identified

Training:

Training body building staff on efficient processes for efficiency and increased performance
Business Development & Customer Relations:
Ensure that the company is kept informed of new development of new designs in the market
Ensure that clients are treated with respect and dignity when they visit the workshop
Promote satisfactory relations with stakeholders in order to bring in more business
Promote the organization externally through wearing branded merchandise, social media and word of mouth
Tools and Equipment Maintenance
Ensure percentage planned maintenance, that is, machine breakdown due to bad quality of materials, is low
Checking the conditions of the tools and equipment used to avoid any form of injury
Design and Production Support
Supervising construction of special trucks to ensure quality production
Advising truck fabricators on how to fabricate special bodies while minimizing material cost
Helping in design work to improve on aesthetics and ergonomics of the vehicle

Other Duties:

Employee may be assigned any other tasks by management on a need basis

Principal Outputs Of This Role
These should be Specific, Measurable, Attainable, Relevant and Time bound objectives.

Quality control of units from Body Building
Constant Monitoring of set BOM
Number of customer complaints
Percentages of wasted materials
Turnaround time of drawings

Authority
Refer to Company Authority Matrix.
Accountability
The Quality Controller is accountable to the Production Manager for the responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of KPIs (Key Performance Indicators) .
Essential Personal Traits
Competencies:

Decision making and Problem solving
Analytical Skills
Conflicts resolution and Negotiation
Effective communication Skills
Attention to detail
People skills
Strong Interpersonal skills
Team Leader
Team Player
Improvement focus: self-organization, efficient
High internal standard for success: excellent
Self-Confident: influential, adaptable
Takes initiative, self-starter

Qualifications & Experience

Bachelor's degree in Mechanical Engineering or related Course.
EBK Registration
At least two (2) years’ experience of Quality Control in a Body Building Workshop. more

Job Summary
The Senior HR Officer, Employee relations-Kenya will work closely with the Head of HR, Kenya to ensure the implementation of Human Resource policies, procedures, and regulations which are aligned to Strategic and Business goals considering application of relevant law and company policy. The incumbent will contribute towards the development of a fair, respectful, diverse, and... high-performance environment enabling people to contribute their best. They will handle various matters including drafting and reviewing contracts, conducting legal research, assisting with litigation, and generally dealing with corporate and commercial matters across the Kenya operations.
Key Responsibilities

Lead in the on-boarding and induction of new staff including training on HR policies, disciplinary code and code of ethics.
Promote employer-employee engagement by providing guidance and consultation regarding problem solving, dispute resolution, regulatory compliance and strive to resolve internal conflict both formally and informally through appropriate conflict management and mediation techniques.
Support in the development and facilitate the administration of HR policies and procedures; create awareness to ensure compliance throughout the company; Analyse staff data and provide recommendations for improvement of organization’s HR policies and practices.
Keep updated with changes to employment and labour relation laws and regulations and make recommendations to management on the adoption of best practice.
Analyse, advise and facilitate the end-to-end disciplinary management process including but not limited to grievance handling, dispute resolution, investigations, and disciplinary action for legal and policy compliance and internal alignment on corrective actions.
Participate in negotiations and consultation with the staff Union and its representative (s) on behalf of the Company with a view to achieving positive outcomes to proposals which meet the Company’s business goals.
Interpret and administer labour agreements entered by the Company.
Maintain harmonious industrial relations with the various bodies the Company interacts within the performance of its business. This includes the Ministry of Labour, DOSH office, FKE (Federation of Kenyan Employers), Unions etc.
Monitoring and/or advising on changes to legislation and regulations that affect the organisation’s statutory obligations.
Take lead on all litigation and dispute resolution cases in the Kenya business.
Maintaining the Kenyan litigation tracker in close collaboration with external lawyers.
Drafting and review of employment and consultancy contracts.
Drafting a wide range of legal documents including correspondence, pleadings, notices and affidavits.
Preparation of court attendance forms, following up on witnesses, obtaining and evaluating necessary evidence, and defence strategy with respect to litigation matters, including dispute resolution.
Building and maintaining good rapport with internal clients and providing commercial legal support to departmental projects and job functions.
Provide all such other administrative and other duties as directed by the Head of HR, Kenya.

Principal Outputs Of This Role

Improved industrial relations scorecard
Collective Bargaining Agreements that ensure win-win scenarios for employer-employee
Fair administration of justice within company policies, procedures and regulations.
Providing sound counsel with respect to all legal matters, to provide effective risk management to the organisation
Representing the organisation, as required, with respect to legal proceedings
Maintaining a current knowledge of all material and applicable laws, advising the organisation with respect to changes to the same
Interpreting laws and regulations for individuals and corporate organization, in order to advise on the same
Knowledge of court rules and procedures, administrative hearings, land and company’s registry procedures.
Demonstrating moral fortitude and ethical behaviour always.

Authority
Refer to KK Security Authority Matrix.
Accountability
The Senior HR Officer, Employee relations-Kenya is accountable to the Head of HR, Kenya for ensuring that HR legal operations are run in accordance with company policies and for other responsibilities stated in this job description. These responsibilities will be monitored and managed through regular performance reviews and supported through the monitoring of KPIs as guided by KK Security HR Policies.
Competencies

Excellent research, analysis and presentation skills
Excellent organizational, problem-solving, project management skills
Excellent written &verbal communication skills
Good understanding of civil litigation, corporate law and commercial law
Competent, prompt, diligent and ability to work under pressure and deliver within set deadlines
Demonstrated ability to handle confidential information in a sensitive and tactful manner
Demonstrated willingness to engage in professional development activities in order to develop and improve new and current skills and to adapt to evolving needs of the organization
Excellent team working ability to ensure smooth operation in the HR department as a whole

Qualifications & Experience

A Bachelor of Laws (LLB) degree from a recognized university.
A minimum of 5 years’ experience working in a law firm or as internal legal counsel in a corporate environment with a bias to employment and/or commercial law.
At least 4 years’ experience managing employment/labour related practices in a unionisable environment.
A valid practicing certificate. more