What You Will Do


Training and Capacity Building:
Data Analysis and Quality Assurance:
Skill development and Knowledge transfer
Government Relations
Other tasks as assigned
Program Coordination and Implementation
Program Rollout: Collaborate with the EIDU operations team to coordinate the planning and execution of EIDU program rollouts at the county level as per the standard EIDU... delivery model ensuring implementation fidelity
Coordination Meetings: Organize regular meetings and working groups to ensure smooth program management between government and EIDU teams.
KPIs: Support the implementation of departmental Operations KPIs.
Admin tasks: Carry out administrative tasks assigned to ensure smooth implementation and continuity
Travel: Spend significant time in the field, traveling to diverse project sites to collaboratively engage with stakeholders and guarantee successful program outcomes.
Cascade Training and Activation: As a master trainer, deliver a cascade training model to improve the performance and skills of Government stakeholders during TOT training Teacher Supervisors and Teacher training.
Teacher Support: Enhance the capacity of government officers through continuous coaching of the teacher supervisors to ensure adequate support to teachers by influencing them to review program performance, prioritise, plan and conduct School visits frequently.
Tech support: Provide tech support to schools directly or to the teacher supervisors.
Data Analysis: Analyze school performance data, provide feedback, and support reporting
Utilize the provided data to plan classroom observation visits for government officers to support teachers.
Quality Audits: Conduct quality assurance audits through use of QA tools in schools as instructed to ensure the EIDU program aligns with set KPIs at the county level.
Utilize EIDU dashboards to compile and present reports on program progress to county directors of education and executive leaders, promoting the use of dashboards for active monitoring of educational initiatives.
Continuous Improvement Training: Deliver ongoing training programs to enhance the skills of EIDU officers across various aspects of their work.
Onboard new EIDU Officers: Oversee the structured onboarding process for new hires through training, ensuring they acquire the foundational knowledge and skills necessary to perform their roles effectively.
Insight Gathering and Sharing: Establishing mechanisms for collecting and disseminating best practices, lessons learned, and relevant insights from program implementation.
Inform Optimization of the EIDU Delivery Model: Analyze insights and training outcomes to identify areas for improvement in EIDU's operational model and processes and provide recommendations for optimization.
Provide peer mentorship to other EOs focusing on the development of essential skills related to program implementation, data analysis, and stakeholder engagements.
Work closely with the regional manager/Sr EO to monitor and advance government relations efforts, ensuring that educational goals are met and relationships are strengthened.
Conduct regular review meetings with the Government Officers to support them in teacher cluster review meetings.


What You Should Bring


A Bachelor’s degree in education.
Minimum of 5 years experience: 3 years of training experience and 2 years of team management experience
ICT skills: MS Office suite, Google Suite, CRM systems, Android Smartphones
Certificate of Good Conduct
Interest in digital teaching and learning
The role requires substantial time in the field, involving regular visits to EIDU program areas to ensure robust implementation and engagement with local stakeholders.
Ability to work across Kenya
Great communication skills with impeccable written & spoken English and local language skills; public speaking experience preferred
Experience in use of Tayari/Tusome Methodology in delivering CBC will be an added advantage
Experience in mentorship, training and coaching of youth and adults.
Strong level of responsibility and independence
Resourcefulness and ability to work proactively - thinking ahead
Strong relationship building skills and interpersonal skills more

The Regional Manager will play a critical role in leading EIDU's operations across the county. This involves building strong relationships with government officials, overseeing contract management, and coordinating training initiatives. You will be responsible for leading and developing a team of EIDU Education Officers, managing regional budgets, and ensuring high-quality program delivery. A key... focus will be on driving operational efficiency through cross-functional collaboration and meticulously monitoring program implementation to achieve established KPIs. This is an 100% field based job (Kitale) with occasional travel to the Nairobi support office.

Government Engagement

What you will do:


Lead in county government engagements to pitch new counties and advocate for program support and sustainability.
Lead the process of onboarding new counties into the EIDU program, ensuring successful program rollout and retention.
Facilitate contract signings, renewals, and payment follow-ups with counties to ensure sustainability of program and retention.
Facilitate communications between EIDU and the Counties including organising monthly County stakeholders meetings.


Team Leadership And Performance Management


Lead, supervise, and support a team of EIDU Education Officers across the county.
Recruit and coordinate onboarding training of new team members as well as conduct regular performance appraisals.
Foster a culture of accountability by setting clear expectations, monitoring progress, and mentoring team members.


Operations Management


Lead and oversee all operational tasks at the regional level, participating in county and national activities.
Integrate cross-functional support by collaborating with Quality Assurance, Training, Government Relations, Procurement, and ICT departments.
Monitor program implementation and usage across counties to ensure KPIs are met through data analysis, field visits, and officer liaison.
Guide EIDU officers in developing effective travel plans and workflows.
Take full ownership of regional planning, budgeting, and resource allocation.
Collaborate with the Quality Assurance team to monitor and improve program performance.


Training Coordination


Organize and coordinate onboarding training for new team members.
Plan and implement program rollout training at county and national levels.
Ensure consistency and quality in training delivery for various stakeholders.


Quality Assurance


Collaborate with the Quality Assurance team to monitor and improve program performance.
Implement feedback and recommendations to enhance program effectiveness
Ensure adherence to program standards and guidelines.
Use data from field visits and audits to improve oversight and mentorship.


What You Should Bring


Bachelor's degree in Education, Business Administration, or a related field from accredited university and minimum of 7 years experience in the education field.
Minimum of 4 years of training/program management experience and team management/leadership experience including direct supervision of field teams.
In-depth understanding of traditional and modern training methods (including workshops, simulations, e-learning and coaching).
Demonstrated ability to work effectively with government representatives, and other stakeholders, at county and national level.
ICT skills: G-suite, Microsoft Excel, PowerPoint, task and Issues management (e.g., Asana, CRM), Android Smartphones.
Ability to work in a start-up environment navigating complex and fast-changing circumstances.
Experience in mentorship and coaching of youth and adults.
Strong leadership, communication, and interpersonal skills.
Demonstrated ability to manage budgets and financial oversight.
Proficiency in program monitoring and evaluation. more

We are seeking a Quality Assurance Manager with an entrepreneurial spirit and a strong drive to establish and lead the QA function within our organization. This function will initially sit within the Operations Strategy team but will later evolve into a key function within the Operations department. The ideal candidate will possess the ability to take charge and lead initiatives, developing a... comprehensive QA framework that aligns with departmental goals while fostering innovation and adaptability. Strong analytical skills and a passion for creating impactful quality initiatives are essential for enhancing our organizational effectiveness.

What You Will Do

Develop and Implement the QA function:


Conduct regular meetings with stakeholders to align QA strategies with departmental goals.
Research industry best practices and current trends in quality assurance to inform strategy development.
Design integrated systems that automate and standardize data collection, ensuring seamless scalability.
Define and document QA processes, SOPs, and methodologies, conduct training sessions and ensure they are easily accessible to the team.


Data Analysis And Reporting


Collect and analyze data related to the implementation and performance of the EIDU program.
Utilize advanced analytics platforms (e.g., Metabase or similar) to generate real-time reports highlighting areas requiring immediate attention.
Prepare and present periodic reports, including visualizations (e.g., charts or dashboards) to share findings and insights with stakeholders.


Quality Standards And Metrics


Develop and refine quality standards and KPIs in collaboration with relevant departments.
Align KPIs with organizational growth and quality objectives to ensure measurable progress.
Monitor adherence to established quality standards by conducting regular audits and reviews.
Report on KPI performance to assess the effectiveness of QA initiatives, adjusting as necessary for continual improvement.


Process Improvement


Conduct process reviews and gather feedback from team members and stakeholders to identify opportunities for improvement.
Facilitate cross-department workshops to co-develop solutions for recurring quality issues.


Additional Activities:


Collaboration: Actively partner with various departments to integrate quality considerations across functions. Work closely with leadership to embed quality assurance practices into overall operational strategies and objectives.
Proactive Escalation: Develop and maintain an escalation framework for red flags, ensuring timely leadership intervention.
Problem-Solving: Actively participate in troubleshooting issues related to quality and support teams in addressing areas of improvement
Documentation for Scalability: Create comprehensive documentation for QA processes to support scalability and knowledge transfer.


What You Should Bring


You are aligned with EIDU’s mission and seek to have a positive impact in the world.
A minimum of 5-8 years of work experience in quality assurance, supply chain management, operations management or other related fields.
Preferably 2-4 years in a team leadership role (managerial or supervisory role), with experience fostering a culture of quality, and driving cross-functional collaboration.
A minimum of a Bachelor's degree. An advanced degree is a bonus.
Track record of high performance and delivery of results.
A proven track record of successfully establishing processes, SOPs, and methodologies across various functions from the ground up.
Proficiency in designing data collection systems and utilizing simple analytics tools to identify trends and risks
Ability to proactively identify risks and propose mitigation strategies to minimize quality-related disruptions.
Exceptional communication skills to present findings, including red flags, to leadership in a clear and actionable manner.
Strong interpersonal skills and an entrepreneurial mindset, enabling you to inspire teams and drive initiatives.
Ability to work in a startup environment, navigating complex and fast-changing challenges with agility and resourcefulness
Work experience in East Africa or a similar environment more

What You Will Do

Oversee the Field Operations team, Procurement and Quality Assurance. Make sure key operational KPIs are met during the implementation, activation and continuation of the EIDU program.
Plan and supervise staffing, training, and onboarding of new field team hires.
Assess and identify the field team training needs, manage training and maintain a consistent and up-to-date... training culture.
Create and manage workflows, trackers, and organisational tools to streamline field team activities and KPIs.
Give weekly support and guidance to the Regional Managers and their field teams.
Support in the implementation of pilots programs in the field, and liaise with the responsible department/teams where needed.
Support in budget planning and management.
Plan and monitor the day-to-day running of the field teams to ensure smooth progress and report findings to the Head of Operations.
Occasional travel to our operating counties.
Other tasks as assigned.

What You Should Bring

Bachelor’s degree in Business, Education or related field from accredited university (Masters degree is preferred).
We are seeking a candidate with at least 8 years of experience in operations, field management and/or training, including direct supervision of professional and support staff in field based roles.
Strategic visionary with sound technical skills, analytical ability, good judgement and strong operational focus.
Execution focus—you like to get things done, correctly and efficiently; you are detail-oriented, organised, and deadline-driven.
Process focus—you are an analytical thinker who asks good questions about how things get done and easily grasps the necessary steps to make something happen.
In-depth understanding of traditional and modern training methods (including workshops, simulations, e-learning and coaching).
Hands-on experience with project management and budgeting.
Excellent communication and interpersonal skills; ability to work effectively and collaboratively with diverse groups of people.
Demonstrated ability to work effectively with government representatives, and other stakeholders, at national and County levels.
ICT skills: G-suite, Microsoft Excel,Powerpoint, task and Issues management (e.g., Asana,CRM), Android Smartphones
Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
Prior experience within a fast-paced, high-growth, metric-driven operational organisation will be an advantage. more

What You Will Do

Lead in County engagements and facilitating contract signing with counties.
Lead in County contract renewal and payment follow up.
Facilitate communications between EIDU and the Counties including organising monthly County stakeholders meetings.
Recruit, train, and support EIDU Education Officers as well as conduct regular performance appraisals.
Oversee daily operations... and ensure each EIDU Officer delivers on their partner mentorship and individual KPIs.
Supervise budget and optimization, prevent fraud and ensure financial discipline among EIDU Officers.
Guide EIDU Officers in developing a clear travel plan and workflow for each week.
Collaborate with cross functional teams to manage Master, TOT, Government Staff, and other County stakeholder trainings.
Accompany field teams and government officers in conducting school visits.
Use data from multiple sources, including your own field visits, quality assurance audits, and lead EIDU Officers to improve their oversight and mentoring for government officials and Teachers.
Provide EIDU Officers with day to day oversight, guidance and coaching. This includes facilitating regular touchpoints with EIDU Officers, reading and responding to reports submitted by the EIDU Officers, and providing feedback on their work.
Coach EIDU Officers in their use of data to provide data-driven oversight and guidance for government officials.
Provide EIDU Officers with all training necessary for their success, including their onboarding, professional development, and “train the trainer” sessions for content that EIDU Officers need to deliver to their government officials.
100% field based job with occasional travel to the Nairobi support office.
Other duties as assigned.

What You Should Bring

Bachelor’s degree in Business Administration, Education, Management or a related field from accredited university and minimum of 7 years experience in the education field.
Minimum of 4 years of training experience and team management/leadership experience including direct supervision of field teams.
Prior experience within a fast-paced, high-growth, metric-driven operational organisation will be an advantage.
In-depth understanding of traditional and modern training methods (including workshops, simulations, e-learning and coaching).
Demonstrated ability to work effectively with government representatives, and other stakeholders, at County level.
ICT skills: G-suite, Microsoft Excel, PowerPoint, task and Issues management (e.g., Asana, CRM), Android Smartphones.
Ability to work in a start-up environment navigating complex and fast-changing circumstances.
Experience in mentorship and coaching of youth and adults.
Management of education based teams a plus.
Belief in data-driven decision making.
Collaborative leader with strong relationship building skills.
Strong interpersonal skills.
Strong communication skills. more

We are looking for an expert in the Creative Design field, to help us go to the next level. As a member of the Technology & Learning team, you will work on elevating the user experience across EIDU’s products and web presence (Android app, Web platform, website, marketing material) and play a key role in making EIDU stand out!

In this role you will

Bring EIDU’s design system to the next... level building bridges across cultures and experiences.
Craft digital experiences that are intuitive, inclusive, and empathetic to the challenges our users face.
Participate in UX design together with Product Managers and our UX team.
Drive the UI design process across two cross-functional Squads that develop EIDU’s web platform and Android applications.
Iteratively improve our platform’s UI/UX.
Use scribbles/wireframes/mockups to visualize ideas.
Influence storyboards, user flows, process flows and site maps along with Product Managers to effectively communicate interaction and design ideas.
Use usability tests to understand strengths and weaknesses of current and future designs.
Create high-fidelity prototypes for usability testing and handover to Engineering.
Co-design quantitative tests to validate designs.
Support Marketing and Sales teams with branding and marketing materials.
Work with colleagues from Operations, Learning, Product, and Engineering in cross-functional teams.

What we offer

Technological entrepreneurship with a deep commitment to social impact. The opportunity to directly contribute to solving a pressing global inequality problem.
An international and passionate team located in Kenya and Germany, who support and help each other grow to achieve the great goal we set out for.
A financial runway that ensures you have the security and resources you need to excel in your role.
Exciting trips to the partner schools in Kenya and new implementation countries to see your impact firsthand and meet our teachers and learners.
Work-life harmony, flexible hours, vacations, and up to four work-from-home days a week. You know what schedule works best for you.
An open environment where feedback is welcomed, promoting mutual growth and transparency.
Unconventional and unique experiences given the environment that we operate in: low-cost devices, limited connectivity, non-tech-savvy users, and massive scale.
Quarterly one-week hackathons to explore new ideas.
A (seriously) unparalleled equity scheme.
A multicultural work setting. Our working language is English. No German is required.

What you should bring 

The desire to use your skills to bring about positive social change.
A portfolio showcasing a history of impactful projects.
A focus on meaningful outcomes rather than just finishing tasks.
Experience in bridging business and user needs.
Whether it’s Figma or the next big design tool, you’re on top of the latest in UX and UI Design.
Familiarity with best design practices for Web and Android app design.
You have designed more complex software such as B2B software platforms or data visualization dashboards.
You are adaptable and able to work with fast iterations.
Bonus points if you speak Swahili, have experience in Graphics Design, Game Design, or any other unique skills that contribute to our team’s strength! more

What you will do:

Train Government officers, and teachers in delivery of CBC using Tayari methodology for pre-primary, Primary and EIDU learning App.
Document training outcomes through detailed reports, evaluations, spot checks and other feedback & accountability mechanisms to inform continuous improvement.
Support in the development of individualized targeted training for the field team that... meets the skills gap identified through the capacity needs assessment.
Contribute to the review and development of various learning program tools and content.
Periodically visit schools to support Government Officers with classroom observation visits and on issues of EIDU app usage in the classroom. This includes the implementation of Tayari core strategies in the teachers’ daily lessons.
Contribute to EIDU learning digital platforms development and materials by providing regular feedback.
Represent EIDU in activities that involve EIDU partners when required as guided by the EIDU Support Team.
Ensure the highest degree of integrity and ethics when conducting school visits at all times to safeguard children as required by the law.
Other tasks as assigned.

Who we are looking for:

You are aligned with EIDU’s mission and seek to have a positive impact in the world. 
Bachelor’s degree in Education or similar.
Minimum of 5 years’ experience in education and training. Experience in mentorship, training and coaching of youth and adults. Structured pedagogy, development of training materials, content development and assessment of training.
Minimum of 3 years of team management experience.
ICT skills: Word/Excel, issue management systems (e.g., CRM), Android Smartphones etc.
Interest in digital teaching and learning.
Ability to work across Kenya
Great communication skills with impeccable written & spoken English and local language skills; public speaking experience preferred.
Proven community leadership experience, leading teams of people to accomplish an objective.
Experience in mentorship, training and coaching of youth and adults.
Strong level of responsibility and independence.
Certificate of Good Conduct.
You are flexible / attracted to work in a dynamic and continuous improving environment.
You are comfortable working both independently and as part of a multicultural team.
Experience in use of Tayari/Tusome Methodology in delivering CBC will be an added advantage. more