Job Overview:

As a Junior Sales Executive at Ebiashara Africa Ltd, you will be instrumental in promoting and selling our ICT services. You will assist in building and maintaining positive business relationships, reaching out to potential customers through various channels, and contributing to the achievement of sales targets. The ideal candidate will possess a strong drive for sales, excellent... communication skills, and a keen interest in the ICT industry.

Responsibilities:

Contribute to Sales Targets: Work towards meeting or exceeding agreed-upon sales targets and outcomes.
Lead Generation: Lead generation efforts through various strategies, including prospecting and cold calling.
Sales Activities: Presenting, promoting, and selling ICT products and services to existing and potential customers.
Customer Relationship Management: Aid in developing and maintaining positive business relationships with customers.
Customer Support: Addressing customer inquiries, problems, and complaints to ensure customer satisfaction.
Market Analysis: Assist in analyzing market potential and providing insights through sales reports and updates.
Stay Informed: Stay updated on industry trends and best practices to enhance sales knowledge and performance.

Requirements and Skills:

Work Experience: Experience in sales or customer service roles is preferred.
Technical Knowledge: Basic knowledge of ICT products and services is an advantage.
Professional Skills: Strong interpersonal skills and a customer-focused mindset.
Sales Skills: Motivated and target-driven with a willingness to learn and grow in sales.
Presentation Skills: Ability to effectively communicate and present information.
Relationship Management: Capacity to build and maintain positive relationships with customers and team members.
Education: Relevant Diploma or a bachelor's degree in business or a related field is a plus. more

Job Overview:

As an Account Manager at Ebiashara Africa Ltd, you will play a pivotal role in presenting, promoting, and selling our ICT services. You will be responsible for building and maintaining positive business relationships, reaching out to potential customers through various channels, and ensuring the achievement of sales targets. The ideal candidate will bring a proven track record in... ICT sales, a strategic mindset, and the ability to cultivate relationships with key stakeholders, including CxO level contacts.

Responsibilities:
Present, Promote, and Sell Services:

Utilize compelling arguments to present, promote, and sell ICT products and services to existing and prospective customers.

Cost-Benefit and Needs Analysis:

Perform thorough cost-benefit and needs analysis for existing and potential customers to provide tailored solutions.

Establish and Maintain Customer Relationships:

Develop and maintain positive business and customer relationships, leveraging proven CxO relationships.
Cultivate strong, long-term connections with key stakeholders.

Lead Generation:

Reach out to customer leads through various strategies, including cold calling.
Identify and nurture sales opportunities.

Customer Issue Resolution:

Expedite the resolution of customer problems and complaints to maximize satisfaction.
Ensure a high level of customer service.

Achieve Sales Targets:

Meet or exceed agreed-upon sales targets and outcomes within the specified schedule.
Strive to achieve a minimum 2024 Sales target of US$700K.

Market Analysis and Reporting:

Analyze the territory/market’s potential and provide insights through sales and status reports.
Keep management informed about customer needs, problems, interests, and competitive activities

Stay Informed:

Keep abreast of best practices and promotional trends in the ICT industry.
Continuously improve through feedback and professional development.

Requirements and Skills:
Work Experience:

Minimum of 5 years' experience as an ICT Sales Representative.

Technical Knowledge:

Knowledge of AWS, Cloud solutions, BI/Data analytics solutions is an added advantage.

Professional Skills:

Familiarity with Business Relationship Management (BRM) and Customer Relationship Management (CRM) practices.
Proven ability to build productive business professional relationships.

Sales Skills:

Highly motivated and target-driven with a proven track record in sales.
Excellent selling, negotiation, and communication skills.

Presentation Skills:

Ability to create and deliver presentations tailored to the audience's needs.

Relationship Management:

Strong relationship management skills and openness to feedback.

Education:

Bachelor’s degree in business or a related field. more

KEY AREAS OF ACCOUNTABILITY:

Full Project Management accountability for all assigned Projects
Manage the project in compliance with the project lifecycle methodology within a PMO framework including navigation of stage gates and securing design board approvals.
Establish a hybrid Agile / Waterfall approach to project delivery, in line with practices in place.
Establish and manage a realistic... and committed plan for the project, taking into consideration business/customer deadlines, dependencies, resources, and costs.
Drive the project to a regular beat: monitor workstream activity, manage adherence to plan and help team members resolve obstacles to delivery.
Provide regular status reports on plan, finances, resources, risks and issues in line with guidelines set out by the Project Management Office (PMO)
Proactively identify and manage project risks and issues, driving actions to mitigate or resolve.
Maintain accurate documentation in line with project lifecycle
Oversee final quality assurance on project, reviewing accuracy of output and compliance to the requirements
Manage project governance, including a Project Review Group with required stakeholders
Implement best practices and procedures in project management.
Manage communication channels with stakeholders in geographically disperse locations
Ensure that projects are aligned with strategic goals and are supported by sound business.

QUALIFICATIONS

Minimum Bachelor’s Degree level
Mandatory: Scrum Master certification
Preferred: PMP, PRINCE2 (Foundation and/or Practitioner), or Agile-PMP

EXPERIENCE AND SKILLS

Over 3 years’ experience of delivering projects focused on software development and application integration.
Experience in establishing and embedding Agile methodology to deliver successful projects.
Demonstrable experience and in-depth knowledge of programme and projects practices and standards (SCRUM, and others like Prince2, etc.)
Proficient demonstrable skills in managing and reporting on a project in compliance with a project delivery methodology in conjunction with a PMO function.
Proven ability to deliver projects on time / on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance.
Strong understanding of scope and change management.
Comprehensive management and influencing skills with experience of working with senior level executives.
Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures.
Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line.
Strong business requirements collection, and process/workflow analysis skills including understanding of traceability.
Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation.
Able to demonstrate instances of initiatives that have delivered organisational benefits
Experience in managing both local and remote project team members more

Responsibilities

Meet and exceed sales targets
Successfully create business from new and existing customer accounts
Manage complex negotiations with senior-level executives
Build rapport and establish long term relationships with customers

Qualifications

2-5 years' quota carrying sales experience
Experience and working knowledge of CRM systems
Demonstrable track record of... over-achieving quota
Strong written and verbal communication skills more