We are looking to hire an active Customer Service Representative for a commercial bank.


Job Responsibilities
Communicating with customers to resolve issues or concerns regarding products or accounts, such as opening new accounts or transferring funds between accounts
Processing transactions such as deposits, withdrawals, or loan payments on behalf of customers
Processing wire transfers and... other complex transactions.
Reviewing account statements and other financial documents to ensure the accuracy of entries
Performing cash handling duties, such as processing payments from customers using automated teller machines (ATMs) or hand-held devices
Providing information about bank products and services to potential clients
Processing account transactions such as deposits, withdrawals, or loan payments on behalf of customers
Responding to inquiries about account balances and other general customer service inquiries


Skills and Qualifications
At least 2 years of relevant work experience.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Excellent communication, interpersonal, and problem-solving skills
Ability to work well under pressure in a fast-paced environment
Basic computer skills
Good Microsoft Office skills, with the aptitude to learn new software and systems.
Ability to multi-task, organize, and prioritize work
 more