Senior Maximo Applications Suite (MAS) Administrator*This job is eligible for relocation assistance to aid with the costs associated with moving to the Colorado Springs area
The Maximo team within the Information Technology department is hiring a Senior Maximo Applications Administrator for IBM Maximo Application Suite (MAS) Administration. In this position, you will provide system support for... our water, gas, and electric utility operations. The work that you do is critical to maintaining the data integrity, reliability, compliance, and security of our Maximo System. Your curiosity, ability to solve complex problems, and desire to utilize and develop your technical skills will enable Operations to continually improve processes, identify cost savings, and address operational challenges through the effective use and implementation of our Maximo system.
You will be responsible for collaborating with enterprise customers to provide best practices, development, and implementation of Maximo solutions that increase efficiencies across the organization. The Maximo system you will support in this position is integrated with other enterprise systems, which comprise a complex set of hardware and software architectures. This includes but is not limited to industrial instrumentation, Geographic Information Systems (GIS), financial, procurement, supply chain, and other software solutions.
Key Focus Areas:
- Collaborate effectively, share ideas, and work towards common goals with utility operations, financial, procurement, and supply chain to support programs, projects, and initiatives using Maximo applications
- Provide Maximo technical support in User Management, Troubleshooting, Core Data Management, System Configuration, Reporting, Performance, Upgrade Planning, and Failure Recovery to minimize application downtime and increase reliability
- Support the development, testing, implementation, and troubleshooting of solutions within the Maximo Application framework and integrations to other enterprise systems to improve business processes and increase efficiency across the enterprise
- Provide Maximo reporting support using built-in Maximo and Power BI tools to meet enterprise business reporting needs as it relates to work and asset management
- Maintain, update, and troubleshoot configurations within the Maximo environment
- Train utility personnel in the use of Maximo functionality and best practices to ensure effective use of Maximo technologies
- Perform Maximo application patching, monitoring, and container management within the Red Hat OpenShift environment under established infrastructure and cybersecurity policies
- Support Colorado Springs Utilities Incident Command Center during emergency events with required Maximo workflows, reports, and data analysis as requested

Please note that the ability to work extended periods to provide operational readiness of the Maximo system will be a required aspect of this position.
Highly desired knowledge/skills/expertise include:
- Bachelor’s Degree in Computer Science, Management Information Systems, Logistics Management, or related; or equivalent combination of education and experience
- Five years of experience using directly related specialized analysis and design techniques
- A minimum of 4+ years of experience supporting IBM Maximo Enterprise Asset Management Software is highly desirable
- Maximo 7.6, 8.x, 9.x system configuration in Org Settings, Financials, Authorization, Start Centers, System Properties, Database Configuration, Application Designer, Domains, Workflow & Escalations, and Cron Tasks
- Maximo 7.6, 8.x, 9.x Logging and Troubleshooting to include logging, Maximo Management Interface (MMI), Kafka Configuration, and Integration Monitoring
- Building strong relationships, understanding others, and communicating effectively in a variety of social situations is essential
- Experience with Work order Module, Configuration module (Application Designer, Database Configuration, Escalation, Cron Task), Administration module (Organization, Calendars, Report Administration, Classification) 
- Experience with Assets, Chart of Accounts, Maximo Integration framework, Inventory, Planning (job plans and safety plans), preventive maintenance, purchasing (PR, PO, receiving, companies), and Resources (persons, crafts, and labor codes)
- Basic skills in Red Hat products (OpenShift and Enterprise Linux), programming/scripting languages (Java, Python, and PowerShell), and databases (Oracle, SQL Server, and MongoDB)

The military job codes/duty codes most closely related to this role are: , 25A, 25B, 25D, 25U, 25Z, 250N, 251A, 254A, 255N, 255S, 255Z 17C0, 17D1, 17D2, 17DX, 33S1, 33S2, 33S4, 33SX 6420, 6423, 6425, 6427, IT 2502, 4002, 4010, 5970, 9628, 9646, 9975, 9985, 9634, 9934, 9975, 9985
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
- Exerts up to 10 lbs. of force occasionally and/or a small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
- Positions in this class typically require talking, hearing, seeing, and repetitive motions within an office working environment.

Who You Are...You are an individual who thrives working in a highly dynamic environment and possesses knowledge of relevant programming and scripting languages, modern technology stacks, and troubleshooting techniques to solve complex problems and provide technology solutions to operational challenges. You have experience in Enterprise Asset Management and/or Computerized Maintenance Management and are self-motivated to learn more about Maximo, water, gas, and electric utility operations and technology. You will use this knowledge to collaborate with operational and field teams to add requested functionality and refine the Maximo system to meet Utilities’ needs.
Who We Are...
- One of the largest four-service public utilities in the nation (over 500,000 customers)
- A national leader in reliability (power on an average of 99.991% of the time)
- Diamond Designation recipient from the American Public Power Association – a utility sector leader in reliability, safety, workforce development, and system improvements

Our Commitment to Our Employees…Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
Time Off to Recharge
- Vacation – Start with 13 days annually, increasing to 24 days with tenure
- Personal Leave –3 days per year
- Paid Holidays –12 paid holidays per year
- Sick Leave – 12 days per year for personal or family health needs
- Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month
- Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
- Zero Health: Access to hundreds of medical services at no cost
- Dental & Vision: Two dental plans and one vision plan
- Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
- Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
- Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
- Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security
- Pension Plan: Colorado PERA provides retirement benefits and peace of mind
- Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
- Disability Coverage: Short-Term and Long-Term Disability insurance available
- Life Insurance: Employer-paid coverage with optional supplemental plans
- Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support
- Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
- Tuition Reimbursement: Up to $5,250 annually to support continued education
- Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness

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