Job Description


iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller.
With a retail footprint of more than 36 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
We are looking for tech savvy, retail inclined individuals with... great communication skills to join our team. 
Our iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
This role is ideal for someone that would need a little flexibility and not a full time role at current.  
This position works mainly over weekends. 
If you thrive on teamwork and great customer service.
This position might just be for you.


Min Requirements: 


Completed Matric/ Senior Certificate
Some Sales Experience, preferably in retail or alternatively apple product knowledge would be an advantage.
Passion for Apple Products more

Job Description


iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller.
With a retail footprint of more than 36 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
We are looking for tech savvy, retail inclined individuals with... great communication skills to join our team. 
Our iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
This role is ideal for someone that would need a little flexibility and not a full time role at current.  
You will be in a flexible position where you will only be required to work in a casual capacity.  
If you thrive on teamwork and great customer service. This position might just be for you.


Do you have a minimum of a Matric certificate?


Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage.
Passionate about technology product more

Job Description


iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller.
With a retail footprint of more than 36 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
We are looking for tech savvy, retail inclined individuals with... great communication skills to join our team. 
Our iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
This role is ideal for someone that would need a little flexibility and not a full time role at current.  
You will be in a flexible position where you will only be required to work in a casual capacity.  
If you thrive on teamwork and great customer service. This position might just be for you.


Do you have a minimum of a Matric certificate?


Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage.
Passionate about technology product more

Job Description


iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller.
With a retail footprint of more than 36 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
We are looking for tech savvy, retail inclined individuals with... great communication skills to join our team. 
Our iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
This role is ideal for someone that would need a little flexibility and not a full time role at current.  
This position works mainly over weekends. 
If you thrive on teamwork and great customer service.
This position might just be for you.


Min Requirements: 


Completed Matric/ Senior Certificate
Some Sales Experience, preferably in retail or alternatively apple product knowledge would be an advantage.
Passion for Apple Products more

Job Description


Do you have a passion for technology and innovation?
Are you looking for an exciting opportunity to kickstart your career or gain valuable internship experience?
Look no further than the iStore!
We're seeking dynamic and talented technical support interns to join our in-store tech team.
At the iStore, we're committed to creating a fun and exciting work environment... where you'll have the opportunity to grow and develop your skills.
We offer competitive compensation, training and development programs, and the chance to work with some of the most talented and passionate people in the industry.
As a Technical Intern, you'll be an integral part of our store's technical team, working alongside experienced technicians to troubleshoot and resolve customer issues, install and troubleshoot software, and provide support to our customers.
You'll get hands-on experience with the latest Apple products and technologies, including Mac, iPhone, iPad, Apple Watch, and more.
Our ideal candidate is self-motivated, detail-oriented, and eager to learn.
You should have a strong passion for technology and a desire to help customers get the most out of their Apple products. 


Minimum Requirements:


Completed Matric
Completed A+ N+ Qualification
Basic knowledge of computer hardware and software
Familiarity with common operating systems (e.g., Windows, macOS, Linux)
Basic understanding of networking concepts and protocols
Ability to troubleshoot and solve technical problems
Excellent communication and interpersonal skills
Ability to work well in a team environment
Strong customer service orientation
Familiarity with support ticketing systems


Responsibilities:


Provide technical support to customers in-store and over the phone
Troubleshoot and resolve issues with software
Install and configure new hardware and software for customers
Provide support to customers on how to use their Apple products
Maintain accurate records of customer interactions and repairs
Work closely with other members of the technical team to ensure the smooth operation of the store


Key Competencies:


Learning Agility: Ability to learn quickly and adapt to new technologies and processes
Analytical Thinking: Ability to analyze and break down complex technical problems into manageable parts
Initiative: Ability to take ownership of problems and follow through to resolution
Attention to Detail: Ability to pay attention to details and ensure the accuracy of work
Time Management: Ability to manage time effectively and prioritize tasks based on urgency and importance
Professionalism: Ability to maintain a high level of professionalism and work ethic in a fast-paced and challenging environment more

Job Description


iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller.
With a retail footprint of more than 36 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
We are looking for tech savvy, retail inclined individuals with... great communication skills to join our team. 
Our iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
This role is ideal for someone that would need a little flexibility and not a full time role at current.  
This position works mainly over weekends. 
If you thrive on teamwork and great customer service.
This position might just be for you.


Min Requirements: 


Completed Matric/ Senior Certificate
Some Sales Experience, preferably in retail or alternatively apple product knowledge would be an advantage.
Passion for Apple Products more

Job Description


iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller.
With a retail footprint of more than 36 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
We are looking for tech savvy, retail inclined individuals with... great communication skills to join our team. 
Our iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
This role is ideal for someone that would need a little flexibility and not a full time role at current.  
You will be in a flexible position where you will only be required to work in a casual capacity.  
If you thrive on teamwork and great customer service. This position might just be for you.


Do you have a minimum of a Matric certificate?


Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage.
Passionate about technology product more

About the Role


As a Senior Channel Account Manager, you will be responsible for driving growth, strengthening strategic relationships, and unlocking new opportunities within our B2B/SMB-focused reseller network.
You will act as the primary point of contact for assigned partners, understanding their goals and delivering tailored support that enables their success and enhances ours.
This... role is both strategic and hands-on, requiring a mix of commercial acumen, account management experience, and a deep understanding of the IT landscape.


Key Responsibilities

Client & Channel Partner Management


Build and maintain strong, trusted relationships with registered B2B and SMB resellers.
Serve as the key contact for all partner engagements, issues, and strategic planning.
Conduct regular check-ins and business reviews with resellers to evaluate performance, align on targets, and gather feedback.
Understand each reseller’s unique business goals and challenges, and deliver tailored solutions.


Strategic Growth & Enablement


Identify and execute new partnership and revenue opportunities aligned with partner capabilities.
Develop and implement quarterly and annual business plans to meet and exceed sales targets.
Provide strategic input and data-backed insights to help resellers optimise their performance.
Lead account planning initiatives, demand generation campaigns, and forecast reviews.


Sales Operations & Performance Management


Own sales metrics and performance reporting, including pipeline tracking, revenue forecasts, and customer satisfaction indicators.
Ensure timely communication of forward orders to supply chain and planners.
Manage end-to-end partner financial processes (e.g., price protection, pass-throughs, credit notes, billing).
Oversee logistics, reverse logistics, and stock movement coordination.


Market Intelligence & Competitive Insights


Stay up to date on market trends, product developments, and competitor activities.
Share timely insights with internal stakeholders and partners to inform strategic decisions.
Support go-to-market initiatives in collaboration with marketing and Apple regional teams.


Key Competencies & Attributes

Relationship Management


Strong ability to build and maintain multi-level stakeholder relationships, including at C-suite and Director level.
Excellent interpersonal and customer service skills, with a consultative, solutions-focused approach.
Skilled in coordinating cross-functional internal teams (e.g., planning, logistics, finance, marketing).


Sales Acumen


Proven ability to close complex deals and drive commercial outcomes.
High level of account intelligence and business planning capabilities.
Experience in pipeline development, partner forecasting, and securing long-term revenue commitments.


Analytical Thinking


Data-driven decision-maker with the ability to interpret market and sales data for actionable insights.
Comfortable working with financial metrics, forecasts, and channel performance indicators.


Agility & Collaboration


Ability to thrive in a fast-paced, evolving tech environment.
Team-oriented mindset with a proactive, results-driven work ethic.
Adaptable to changing business priorities and able to pivot when needed.


Requirements


5+ years of experience in channel sales, account management, or business development in the IT industry.
Relevant degree or diploma 
Proven track record of managing reseller or channel networks and closing high-value deals.
Strong understanding of the PC or consumer electronics market (Apple product knowledge advantageous).
Excellent communication, negotiation, and presentation skills. more

Job Description


iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller.
With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
Our iStore Assistant Manager is responsible to provide... inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.
Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes.
Overall responsibility and accountability for the iStore customer experience and target achievement.
Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.


You need to have:


Matric and tertiary preferred
3+ Years managing sales teams
Retail operations experience and knowledge
Leadership experience
Matrix management capability to ensure co-operation across business functions
Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
Customer Focus
Situational Awareness
Organisation and Planning
Effective Communication more

Job Description


We are looking for a dynamic and hands-on IT Project Manager to join our team on a 12-month contract.
This role will operate at group level, working across iStore and Core Group, and will be instrumental in evaluating, prioritising, and implementing key IT projects that support our growth and innovation strategy.
The ideal candidate will be comfortable working in a... fast-moving, entrepreneurial environment and be able to make smart, commercially minded decisions without requiring rigid structures or processes.


Key Responsibilities


Review and assess all proposed IT projects across iStore and Core Group functions.
Evaluate and quantify the return on investment (ROI) of each project request.
Identify and select the most valuable and impactful projects to focus on initially.
Drive the end-to-end delivery of these projects, ensuring successful implementation and measurable outcomes.
Engage with stakeholders at all levels across both iStore and Core Group to ensure alignment and buy-in.
Track project progress, manage risks, and provide transparent reporting to leadership.
Promote efficiency and business impact through practical, results-driven project execution.


Minimum Requirements


3–5 years’ proven experience managing and delivering IT or business projects.
Strong commercial acumen and the ability to assess ROI effectively.
High comfort level with ambiguity and fast-paced environments.
Strong communication and interpersonal skills for cross-functional stakeholder management.
Ability to work across multiple business areas, managing competing priorities.
Familiarity with retail or consumer technology environments.
Formal project management certification (e.g. PMP, Prince2, Agile). Advantageous 
Familiarity with retail or consumer technology environments.


Personal Attributes


Entrepreneurial and delivery-focused mindset.
Self-motivated, accountable, and action-oriented.
Adaptable and resilient in high-change environments.
Collaborative, approachable, and able to influence at all levels. more