Job Purpose

The role holder is responsible for providing support on all matters to audit team leader/SBOs on ensuring well audit documentation during evaluation of efficiency of controls within the bank.

Key Duties and Responsibilities

Roles and Responsibilities


Carry out audit and consultancy assignments.
Carry out special audit assignments as may be directed from time to... time.
Document business processes and workflows for departments under review to ensure adequate audit coverage.
Prepare comprehensive, concise, and easy to follow working papers.
Draft Audit observations, risks, and action points for review by the team leader and Internal Audit Management.
Provide recommendations to management to address control issues identified.
Conduct periodic follow-up of prior audit recommendations.
Update the Audit team Leader and audit team with audit progress and audit issues.
Conduct investigations assigned by Audit Management.
Witness disposal and destruction of unserviceable notes and obsolete documents as per laid down procedures.
Coordinate with other sections in the audit department to achieve the outlined strategic objectives in the key result areas.
Carry out surprise checks of cash in Banking and Currency Departments.
Adhere to Bank policies, regulations and related legislations among other guidelines and principles.
Take responsibility for timely production of ad hoc and periodic reports.
Any other assigned duties and responsibilities.


Qualifications


A Bachelor’s Degree in Management, Economics, Insurance, Finance, or related discipline from a reputable university.
Professional qualification(s) in any of the following is an added advantage:

Certified Public Accountant (CPA).
Certified Internal Auditor (CIA).
Association for Chartered Certified Accountants (ACCA).
Certified Information Systems Auditor (CISA).
Certified Information System Security Professional (CISSP).




Work Experience


At least three (3) years’ work experience in relevant field. more

Job Purpose


The role holder being a team member of the Payroll section team and reporting to the Deputy Manager, Payroll section, is expected to actively participate in all payroll activities in order to support the achievement of the Finance Department mandate in the Bank.


Key Duties and Responsibilities

Strategic Responsibilities


Enhancing payroll internal controls and ensure... compliance with Finance Policy and Payroll Standard Operating Procedures.
Champion the development, implementation and execution of payroll role in finance department as a critical component of ensuring the Bank meets its contractual obligations in line with approved policies & procedures.


Technical and Operational Responsibilities


Process the disbursement of staff emoluments.
Assist managing payroll workload to meet operational requirements.
Capture data related to statutory deductions reporting and filing requirements.
Making proposals in payroll policy development and payroll operation manual
Prepare monthly payroll reports.
Prepare payroll accounts reconciliations and ensure adherence to the Standard Operating Procedures (SOPs).
Import and review the payment file of staff salary advances and development loans.
Maintain high professional standards on confidentiality and integrity.


Other Responsibilities


Perform any other duties as may be assigned by the Finance Department leadership and the Bank.


Qualifications


Bachelor’s Degree in Finance, Accounting or any other relevant degree from a reputable university.
Professional qualification(s) in accounting e.g. CPA (K), ACCA or equivalent.
Membership of ICPAK or ACCA.


Work Experience


Three (3) years post qualification experience in a busy accounting related area. more

Job Purpose


The role holder being a team member of the Payroll section team and reporting to the Deputy Manager, Payroll section is expected to actively participate in all payroll activities in order to support the achievement of the Finance Department mandate in the Bank.


Key Duties and Responsibilities

Strategic Responsibilities


Enhance internal controls.
Champion the... development, implementation and execution of payroll role in finance department as a critical component of ensuring the Bank meets its contractual obligations in line with approved policies & procedures.
Making proposals in payroll policy development and payroll operation manual.


Technical and Operational Responsibilities


Process of disbursement of staff emoluments.
Assist managing payroll workload to meet operational requirements.
Capture data related to statutory deductions reporting and filing requirements.
Prepare monthly payroll reports.
Prepare payroll accounts reconciliations and ensure adherence to the Standard Operating Procedures (SOPs).
Import and review the payment file of staff salary advances and development loans.
Maintain high professional standards on confidentiality and integrity.


Other Responsibilities


Perform any other duties as may be assigned by the Finance Department leadership and the Bank.


Qualifications


Bachelor Degree in Finance, Accounting or any other relevant degree from a reputable university.
Professional qualification(s) in accounting e.g. CPA (K), ACCA or equivalent.
Membership of ICPAK or ACCA.


Work Experience


Four (4) years post qualification experience in a busy accounting related area. more

Job Purpose


The role holder supports the Manager Payroll section and is responsible for managing payroll Section including preparation, completing reports, distribution and maintaining records and advising on relevant emerging tax issues.


Key Duties and Responsibilities

Strategic Responsibilities


Enhance internal controls.
Champion the development, implementation and... execution of payroll role in finance department as a critical component of ensuring the Bank meets its contractual obligations in line with approved policies & procedures.
Making proposals for payroll policy development and payroll operation manual.


Technical and Operational Responsibilities


Review the process of disbursement of staff emoluments.
Assist managing payroll workload to meet operational requirements.
Review statutory deductions reporting and filing requirements.
Review monthly payroll reports.
Review payroll accounts reconciliations and ensure adherence to the Standard Operating Procedures (SOPs).
Continually review and report on payroll related policies procedures and processes.
Maintain payroll data information and records in accordance with statutory requirements.
Assist in processing payment of staff salary advances and development loans.
Be on the lookout for any new legislation impacting payroll and inform the Manager accordingly.
Maintain high professional standards on confidentiality and integrity.


Other Responsibilities


Deputize the Manager Payroll Section.
Perform any other duties as may be assigned by the Finance Department leadership and the Bank.


Qualifications


Bachelor Degree in Finance, Accounting or any other relevant degree from a reputable university.
Post graduate degree in a relevant field is an added advantage.
Professional qualification(s) in accounting e.g. CPA (K), ACCA or equivalent.
Membership of ICPAK or ACCA.


Work Experience


Five (5) years post qualification experience in a busy accounting related area. more

Job Purpose

The role holder is responsible for overseeing the development and implementation of policy and regulations that governs the national payment systems as well as data collection and analysis of the performance and health of payment systems in Kenya.

Key Duties and Responsibilities

Strategic Responsibilities


Work effectively as part of the middle management to deliver on... the Key Result Areas and demonstrates competencies of his/her role.
Contribute as appropriate to the performance of National Payment Systems function and to the overall achievement of CBK’s strategic objectives.
Supervise the staff in the section to ensure the section delivers its mandate.


Technical and Operational Responsibilities


Oversee the design and coordination of BPS engagement with local and global stakeholders and central banks on emerging issues in the payments space, domestically and internationally.
Oversee implementation of an integrated information management system for electronic submission (EDW) and processing of NPS returns.
Carry out research and analysis on emerging issues in the national payments systems.
Continually review the NPS policy framework
Continually review NPS laws and regulations
Design policy and frameworks that enable discharge of CBK payments mandate.
Carry out sensitization on new payment policy initiatives.
Identify new areas for inclusive financing and recommend actions for policy formulation.
Coordinate all activities related to financial inclusion within the Division.
Monitor industry developments.
Ensure that data received is processed and required standard reports generated.
Update the statistics on the CBK website
Supervise the staff in the section and monitor progress using appraisals.
Oversee the identification of capacity building staff needs in the Section to enable the staff deliver on their performance targets.
Any other roles and responsibilities that may be assigned.


Qualifications


Bachelor’s Degree in Economics, Banking, Accounting, Finance, Business Administration, Insurance, Law, Mathematics, Computer Science or related field of study.
Professional qualifications in Banking, Accounting, Finance, Risk Management, or related field of study is an added advantage.


Work Experience


At least ten (10) years’ work experience in Payments & Banking Policy and Operations, Financial Services, Economics, Accounting or similar operations, with at least five (5) years in a supervisory/managerial capacity.


Competencies

Technical Competencies


Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.
Strong SQL skills, ability to perform effective querying involving multiple tables and sub-queries.
Understanding of and experience using analytical concepts and statistical techniques- hypothesis development, designing tests, analysing data and drawing conclusions.
Demonstrated experience building and leading quantitative analyses as well experience building response and risk models.
Knowledge and understanding of Banking laws and regulations.
Good understanding of Central Banking operations.
Knowledge and understanding of Economic issues both local and international.
Advanced IT skills.
Experience working with large data sets and advanced analytical tools, programs and systems.


Behavioral/ General Competencies


Leadership and people management including performance management, coaching & mentoring - Ability to motivate, influence staff to act towards achieving a common goal. Create and articulate a vision, inspiring others to work towards achieving the vision and providing developmental and stretching opportunities to staff - in line with skills, abilities, and experience.
Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
Critical and analytical thinking and problem-solving skills- ability to understand issues from multiple perspectives/layers and take account of the wider business context when crafting solutions.
Risk management- ability to identify departmental risks and develop mitigating measures.
Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal. Support team members to take decisions independently and take the lead in their area of expertise.
Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
Resilience - Ability to withstand operational challenges and maintain momentum.
Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
Emotional Intelligence -manages emotions in a mature and composed manner as expected of staff.
Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.
Digital mind-set - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines more

Job Purpose


The Chief Librarian is the custodian of all library information resources for the Bank and is supposed to provide professional leadership for the Bank libraries. The office is responsible for providing high quality library services to staff in support of the Bank’s mandate and mission; and be constantly innovating to the information needs of a modern central bank.
The job... holder is expected to provide the Bank with a world-class archive that should enable staff access the institutional memory, as well as maintain a strong records management program to assure the capture and preservation of the Bank’s memory. The Chief Librarian is therefore charged with overseeing the acquisition, installation, maintenance and upgrades of integrated Library Security Management Systems.
The job holder is the key liaison with other International and National Financial Institutions Libraries, as well as other relevant institutions aimed at enhancing information service delivery to Bank staff.


Key Duties and Responsibilities

Strategic Responsibilities


Responsible for providing high quality library services to staff in support of the Bank’s mandate and mission and be constantly innovating to the information needs of users.
To provide a world-class archive that should enable the Bank staff access the institutional memory from any of the workstations, as well as maintain a strong records management program to assure the capture and preservation of that memory.
Provide professional leadership in the modernization of the Bank libraries.
Custodian of all library information resources Bank wide.
Develop and deliver innovative library products and services to accommodate the changing information needs of the Bank.
Provide staff with policies, guidelines and tools to effectively manage access to information resources.
Assure the accessibility of the Bank history through the organisation and preservation of historical documentation, including developing cutting edge digital preservation methodologies.


Technical and Operational Responsibilities


Provide leadership to the library staff, direct, plan, supervise and co-ordinate activities in the Section.
Oversee the acquisition, installation, maintenance and upgrades of integrated library security management software and library security management systems.
Deliver library content electronically to desktops of staff, Bank wide, and support the use of those resources with outreach, training and reference services.
In charge of the library inventory management.
Develop management information processing and dissemination strategies to enhance information access and use.
Manage and resolve staff queries
Develop, implement and update Library collection management policy, guidelines and operational manual to enhance service delivery.
Prepare the Library annual budgets, performance tools and log frames, Risk management and Business Continuity Plans.
Reference services and client relations (both external and internal customers).
Carry out user needs assessment.
Supervise the print and distribution of the Department’s publications including the Bank’s Annual Report, Quarterly Economic Reviews and Statistical Bulletins.


Other Responsibilities


Training on access and use of e-resources.
Oversee training of Library staff, ensure adherence to Library policies and effective client service.
Liaise with other financial sector regulators libraries as well other relevant institutions to enhance information service delivery to Bank staff.
Attend/participate in workshop/conferences on behalf of CBK Libraries.
Any other roles and responsibilities that may be assigned from time to time.


Qualifications


A Bachelor’s Degree in Library and information studies.
Master’s Degree in Library Studies and Information Science is an added advantage.


Work Experience


At least eight (8) years working in a library set up with at least five (5) years at a job with similar professional complexity in an e-library environment.


Competencies

Technical Competencies


Good practical knowledge of online cataloguing and classification using Dewey Decimal Classification scheme, Anglo-American cataloguing rules and Resource Description and Access toolkit.
Good understanding of universally accepted standards and best practices for effective cataloguing and classification of Library resources both manual and electronic.
Strong communication and presentation skills.
Managerial skills gained in an e-library environment of a large institution.


Behavioral/ General Competencies


High level of interpersonal skills, including ability to build alliances and collaborate across libraries.
A team player, possessing excellent communication, analytical, planning and organizational skills.
A clear demonstration of people management skills, creative, dynamic and open minded.
Mature person with proven integrity, initiative and drive.
Strategic thinking and problem-solving skills.
Leadership - Ability to motivate and influence staff to act towards achieving a common goal. Create and articulate a vision, inspiring others to work towards achieving the vision and providing developmental and stretching opportunities to staff - in line with skills, abilities, and experience.
Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal. Support team members to take decisions independently and take the lead in their area of expertise.
Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
Resilience - Ability to withstand operational challenges and maintain momentum.
Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
Emotional Intelligence -manages emotions in a mature and composed manner as expected of staff.
Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.
Digital mind-set - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines. more

Job Purpose

The role holder is responsible for carrying out plumbing and drainage maintenance work in the Bank.

Key Duties and Responsibilities

Roles and Responsibilities


Participate in the development of maintenance plans for the bank’s plumbing and drainage systems.
Undertake maintenance of plumbing and drainage systems in the bank.
Assist in the preparation of specifications... for plumbing and drainage works including the branches and currency centers.
Assist in the supervision of service providers.
Participate in evaluation of plumbing and drainage quotations and tenders.
Assist in the preparation of specifications for plumbing and drainage items and materials to be purchased.
Participate in Quotations and Tender Evaluation, Inspection and Acceptance Committees.
Any other duty that may be assigned.


Qualifications


Government Trade Test Grade 1 or Final Proficiency Certificate in plumbing and drainage systems.
Higher National Diploma in Building construction, Civil Engineering, or related field.


Work Experience


At least five (5) years’ post qualification experience in plumbing works within a large and busy organization.


Competencies

Technical Competencies


Technical skills in plumbing and drainage systems.
Skills at reading and comprehending plumbing and drainage drawings.
Knowledge on fixing and maintenance of plumbing and drainage fixtures.
Good understanding of water consumption patterns and usage.
Good understanding of OSHA and plumbing works related codes.


Behavioral/ General Competencies


Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
Professionalism, work ethic & integrity - Ability to convey a high level of excellence and competence on delivery of duty.
Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal.
Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
Resilience - Ability to withstand operational challenges and maintain momentum.
Building consensus and influencing.
Emotional Intelligence. Ability to handle and manage emotions in a professional manner.
Strong communication and presentation skills including ability to develop proposals and specification for works.
Good negotiation skills. more

Job Purpose

The Head of Digital Payments Division is responsible for the supervision of the activities of the three Sections to ensure that the Division meets its functional objectives and contributes to the achievement of NPS mandate.

Key Duties and Responsibilities

Strategic Responsibilities


Implement the National Payments Services (NPS) oversight framework by rolling out off-site... as well as on-site oversight programs.
Implement a new integrated information management system to facilitate the electronic submission and processing of National Payments Services (NPS) returns.
Contribute as appropriate to the performance of National Payments Services (NPS) function and to the overall achievement of CBK’s strategic objectives by actively participating in the development, implementation, and execution of the Bank’s strategic plan.
Implement projects aimed at improving the implementation of CBK mandate for payments to ensure smooth, efficient, secure and effective national payment system.
Review and approve the development of oversight policy framework and oversight implementation tools, assessment of sector performance and induce change where necessary.
Provide leadership in the formulation of payment systems policy and spearhead innovation in line with the strategy of the bank, national and regional priorities.
Oversee the preparation of analytical information of the payment sector to determine the health of payment systems in Kenya.
Oversee and approve the authorization of payment service providers and approval of new innovative payments products to promote an all-inclusive, technologically driven national payment system.


Technical and Operational Responsibilities


Supervise review of new payment service providers’ applications and recommend for approval to Management in line with the National Payments Services (NPS) Act and Regulations.
Review and recommend for approval all applications for the launch of any new payment product/service by existing payment service providers.
Ensure that research and analysis on emerging issues is carried out e.g. FinTechs, Trust income distribution etc.
Review NPS policy framework continuously with the aim of aligning the National Payments Services (NPS) Act and Regulations to the modern practices in payments in line with the best practice.
Review consumer awareness programs and sensitization on new payment policy initiatives.
Identify new areas for inclusive financing and recommend actions for policy formulation.
Ensure the optimal performance of the information management system for National Payments Services (NPS).
Ensure payment systems infrastructure meets international standards through assessment of Payment Systems against international standards.
Oversee the development of a risk management framework for payment systems/instruments.
Review oversight reports prepared for management including e.g. annual oversight reports, Financial Stability (FS) report and incident reports.
Coordinate and chair meetings with prospective new payment service provider for regulatory guidance.
Oversee divisional budget development and monitoring.
Mentor and coach the team to ensure that they deliver on the tasks in a timely manner.
Supervise the teams and monitor performance using the available appraisal tools.
Ensure that the annual training plan carters for all staff in National Payments Services (NPS) to ensure effective service delivery.
Participate in various stakeholders’ forums and interdepartmental meetings.
Any other roles and responsibilities that may be assigned from time to time


Qualifications


Bachelor’s Degree in Economics, Banking, Accounting, Finance, Business Administration, Insurance, Law, Mathematics, Computer Science, or related field of study.
Master’s Degree in Economics, Banking, Accounting, Finance, Business Administration, Insurance, Law, Mathematics, Computer Science, or related field of study is an added advantage.
Professional qualifications in Banking, Accounting, Finance, Risk Management, or related field of study is an added advantage.


Work Experience


At least ten (10) years’ work experience in Payments & Banking operations, Financial Services, Economics, Accounting or similar operations; five (5) of which should be in a senior leadership role.


Competencies

Technical Competencies


Good understanding of national payment systems issues
Good understanding of financial reporting requirements and standards
Accounting/finance knowledge
Good understanding of Banking Laws and regulations
Good understanding of Central Banking Operations
Good IT skills


Behavioral/ General Competencies


Leadership and people management including performance management, coaching & mentoring - Ability to motivate, influence staff to act towards achieving a common goal. Create and articulate a vision, inspiring others to work towards achieving the vision and providing developmental and stretching opportunities to staff - in line with skills, abilities, and experience.
Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
Critical and analytical thinking and problem-solving skills- ability to understand issues from multiple perspectives/layers and take account of the wider business context when crafting solutions.
Risk management- ability to identify departmental risks and develop mitigating measures.
Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal. Support team members to take decisions independently and take the lead in their area of expertise.
Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
Resilience - Ability to withstand operational challenges and maintain momentum.
Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
Emotional Intelligence -manages emotions in a mature and composed manner as expected of staff.
Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.
Digital mind-set - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines. more

Job Purpose


The role holder is responsible for design, development, planning, and delivery as well as day-to-day coordination of assigned courses in relation to CBK core departments. The course coordinator works closely with Team Leaders in the planning and execution of training programs.


Key Duties and Responsibilities

Roles and Responsibilities


In consultation with the... Manager, organize and hold meetings with course facilitators to review, realign and customize course content and delivery strategies as appropriate for CBK Core departments.
Conduct Pre- Training Skills Audit for applicants, to meet the client’s expectations.
Identify lead trainer.
Market and announce scheduled courses.
Prepare course budget for approval by Head of Division.
Monitor course delivery and evaluate participants’ feedback.
Conduct post training initiatives of course evaluation, course report, maintenance of course records and process payments.
Conduct annual review of training calendar.
Research and review of ongoing courses and content in relation to emerging trends and contemporary issues in the financial sector.
Any other duties that may be assigned from time to time by the Head of Division / Management.


Qualifications


Bachelor’s Degree in Education, Business or related Social Sciences.
Master’s Degree or higher academic qualifications in Education, Business or related Social Science fields from a university recognized in Kenya.
Professional qualification is an added advantage.


Work Experience


At least five (5) years of relevant post-qualification experience.


Competencies

Technical Competencies


Demonstrate experience in training with knowledge of trends in skills training and development of training programs.
Ability to implement annual training plans and schedules.
Ability to develop tools and methods to measure effectiveness of training programs.
Ability to identify efficient and effective training methods, techniques, and ideas that align with different developmental needs.
Ability to develop training courses associated with the introduction of new products or services or designed to increase skill development.
Problem-solving and decision-making skills.


Behavioural/ General Competencies


Project management skills and being able to multi-task.
Organizational and administrative skills.
Ability to identify emerging trends that will inform training in the future.
Independence of thought and objectivity.
Professionalism, integrity and honesty in line with CBK values.
Oral and written communication skills- ability to communicate clearly, simply and in a structured manner; and to use communication tools appropriately and effectively.
Emotional intelligence.
Customer orientation for both internal and external clients. more

Job Purpose


The Director is responsible for providing leadership in the execution of the school’s mandate of facilitating capacity building for Central Bank of Kenya and the financial sector locally and in the region.


Key Duties and Responsibilities

Strategic Responsibilities


Provide overall leadership on the strategic plan formulation, implementation, organization, and the... administration of the school.
Identify research priorities as part of the strategic vision for the school.
Promote links and maintain effective collaboration and partnerships with other institutions, policy makers, the banking sector, and other key stakeholders both local and international that are of mutual interest to the school.
To work towards attracting research grant incomes and other funding for the school through funding proposals and partnerships.


Technical and Operational Responsibilities


Initiate, develop, and deliver training programs for the Bank and the financial sector.
Ensure delivery of the school’s training programs by developing procedures for registration as well as certification and being responsible for the overall delivery of the student experience.
Ensure optimal utilization of conference facilities, financial and human resources, and management information systems.
Provide academic leadership for the school and provide a coherent vision for the school’s research agenda.
Monitor, evaluate and report on the school’s performance.
Ensure continuous professional development of the school’s staff.
Use evaluation to continuously improve the training offered.
Oversee the continuous improvement of the school’s facilities including Information Technology, training rooms and training materials.
Implement decisions of the Bank Management.
Oversight and management of the school’s budget.
Ensure sound financial practices are maintained in the school.
Ensure the Bank policies, regulations and related legislations among other guidelines and principles are always adhered to.
Responsive and active team player in line with CBK values.
Take responsibility for timely production of ad hoc and periodic reports.
Work collaboratively with other departments to achieve the outlined objectives and goals.
Act as the Ambassador for the School and raise its profile internationally.
Inspire, motivate, and provide effective performance management to the staff at the school.
Any other assigned roles and responsibilities that may be assigned by the management from time to time.


Qualifications


Bachelor’s Degree in Education, Business, or related Social Sciences.
Master’s Degree or higher academic qualifications in Education, Business or related Social Science fields from a university recognized in Kenya is an added advantage.
Membership of a Professional Association/body.
Professional qualification is an added advantage.


Work Experience


Minimum of fifteen (15) years’ working experience in Accounting, Finance or related discipline in a large reputable organization with at least five (5) years at senior leadership role.


Competencies

Technical Competencies


Demonstrate experience in executive management with knowledge of trends in skills training and development.
Experience in education and education policy.
Demonstrate leadership and management capabilities.
Financial management skills.
People management skills.
Policy formulation skills.
Visionary, transformative and results-oriented strategic thinker.
Excellent organizational, interpersonal and communication skills.
Capacity to work under pressure to meet strict deadlines.
Project management and organizational skills.
Strong marketing, public relations, and fundraising experience with ability to engage a wide range of stakeholders.
Ability to manage resources to ensure that the school is self-sustaining from income generated from research funders and other sources.


Behavioral/ General Competencies


Leadership and people management including performance management, coaching & mentoring.
High level interpersonal and cross-cultural skills, including ability to build consensus, alliances, and collaborative relationships with sensitivity to diversity.
Critical & analytical thinking and problem-solving skills- ability to understand issues from multiple perspectives/layers and take account of the wider business context when crafting solutions.
Proficient project management skills.
Organizational and administrative skills.
Ability to be forward thinking and use technology and other modern tools to drive decision making and implementation.
Ability to consider emerging trends, developments and long-term opportunities and align organizational requirements with desired outcomes.
Strategic thinking and decision making.
Independence of thought and objectivity.
Professionalism, integrity, and honesty in line with CBK values.
Oral and written communication skills- ability to communicate clearly, simply and in a structured manner; and to use communication tools appropriately and effectively.
Ability to withstand strategic and operational challenges and maintain momentum.
Emotional intelligence and ability to convince stakeholders.
Customer orientation. Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
Risk management- ability to identify departmental risks and develop mitigating measures.
Governance- knowledge and ability to ensure good governance practices.
Ability to manage multiple stakeholders and drive change. more

Central Bank of Kenya Internship Program 

In line with its mandate of maintaining stability and fostering a stable financial system, the Central Bank of Kenya has been running an Internship Program that seeks to develop a pool of young talent adequately exposed to central and commercial banking operations. The Internship Program runs for one (1) year after which the candidates are released to... pursue opportunities in the job market.

Internship Objective

The objective of the Central Bank of Kenya Internship Program is to develop and prepare young talent to take up employment opportunities that come up in the Kenyan Banking and Financial Sector. The Internship Program also provides participants with an excellent opportunity to gain workplace experience, expand knowledge, refine career goals and build professional networks, mentors and contacts. 

Basic Requirements


A first degree from a recognized university in any of the following disciplines: Finance, Economics, Statistics, Banking, Accounting, Micro-Finance, Human Resources, Management, Social Sciences, Information Technology, Communications or related discipline or a master’s degree in a relevant field.
Kenyan between 21 to 29 years of age.
Must have graduated within the last 24 months from the closing date of the advertisement.
Applicants must provide a recommendation/reference letter from the university attended; and
Should NOT have undertaken any other Internship Program or been exposed to work-place experience related to their area of study since graduating.
Successful candidates shall be required to have a valid medical insurance cover; provided by SHIF or other reputable medical insurance firm for the entire internship duration.


Personal Attributes


Should possess strong interpersonal and communication skills.
Must be goal oriented, focused, dynamic, passionate and self-motivated.
Must be a team player and have the ability to solve problems.
Should possess high levels of integrity and professionalism.
Should have an innovative and customer centric mindset.
Must be computer proficient.
Should possess the ability to work effectively with a diverse team. more

Central Bank of Kenya Internship Program 

In line with its mandate of maintaining stability and fostering a stable financial system, the Central Bank of Kenya has been running an Internship Program that seeks to develop a pool of young talent adequately exposed to central and commercial banking operations. The Internship Program runs for one (1) year after which the candidates are released to... pursue opportunities in the job market.

Internship Objective

The objective of the Central Bank of Kenya Internship Program is to develop and prepare young talent to take up employment opportunities that come up in the Kenyan Banking and Financial Sector. The Internship Program also provides participants with an excellent opportunity to gain workplace experience, expand knowledge, refine career goals and build professional networks, mentors and contacts. 

Basic Requirements


A first degree from a recognized university in any of the following disciplines: Finance, Economics, Statistics, Banking, Accounting, Micro-Finance, Human Resources, Management, Social Sciences, Information Technology, Communications or related discipline or a master’s degree in a relevant field.
Kenyan between 21 to 29 years of age.
Must have graduated within the last 24 months from the closing date of the advertisement.
Applicants must provide a recommendation/reference letter from the university attended; and
Should NOT have undertaken any other Internship Program or been exposed to work-place experience related to their area of study since graduating.
Successful candidates shall be required to have a valid medical insurance cover; provided by SHIF or other reputable medical insurance firm for the entire internship duration.


Personal Attributes


Should possess strong interpersonal and communication skills.
Must be goal oriented, focused, dynamic, passionate and self-motivated.
Must be a team player and have the ability to solve problems.
Should possess high levels of integrity and professionalism.
Should have an innovative and customer centric mindset.
Must be computer proficient.
Should possess the ability to work effectively with a diverse team. more

Central Bank of Kenya Internship Program 

In line with its mandate of maintaining stability and fostering a stable financial system, the Central Bank of Kenya has been running an Internship Program that seeks to develop a pool of young talent adequately exposed to central and commercial banking operations. The Internship Program runs for one (1) year after which the candidates are released to... pursue opportunities in the job market.

Internship Objective

The objective of the Central Bank of Kenya Internship Program is to develop and prepare young talent to take up employment opportunities that come up in the Kenyan Banking and Financial Sector. The Internship Program also provides participants with an excellent opportunity to gain workplace experience, expand knowledge, refine career goals and build professional networks, mentors and contacts. 

Basic Requirements


A first degree from a recognized university in any of the following disciplines: Finance, Economics, Statistics, Banking, Accounting, Micro-Finance, Human Resources, Management, Social Sciences, Information Technology, Communications or related discipline or a master’s degree in a relevant field.
Kenyan between 21 to 29 years of age.
Must have graduated within the last 24 months from the closing date of the advertisement.
Applicants must provide a recommendation/reference letter from the university attended; and
Should NOT have undertaken any other Internship Program or been exposed to work-place experience related to their area of study since graduating.
Successful candidates shall be required to have a valid medical insurance cover; provided by SHIF or other reputable medical insurance firm for the entire internship duration.


Personal Attributes


Should possess strong interpersonal and communication skills.
Must be goal oriented, focused, dynamic, passionate and self-motivated.
Must be a team player and have the ability to solve problems.
Should possess high levels of integrity and professionalism.
Should have an innovative and customer centric mindset.
Must be computer proficient.
Should possess the ability to work effectively with a diverse team. more

Central Bank of Kenya Internship Program 

In line with its mandate of maintaining stability and fostering a stable financial system, the Central Bank of Kenya has been running an Internship Program that seeks to develop a pool of young talent adequately exposed to central and commercial banking operations. The Internship Program runs for one (1) year after which the candidates are released to... pursue opportunities in the job market.

Internship Objective

The objective of the Central Bank of Kenya Internship Program is to develop and prepare young talent to take up employment opportunities that come up in the Kenyan Banking and Financial Sector. The Internship Program also provides participants with an excellent opportunity to gain workplace experience, expand knowledge, refine career goals and build professional networks, mentors and contacts. 

Basic Requirements


A first degree from a recognized university in any of the following disciplines: Finance, Economics, Statistics, Banking, Accounting, Micro-Finance, Human Resources, Management, Social Sciences, Information Technology, Communications or related discipline or a master’s degree in a relevant field.
Kenyan between 21 to 29 years of age.
Must have graduated within the last 24 months from the closing date of the advertisement.
Applicants must provide a recommendation/reference letter from the university attended; and
Should NOT have undertaken any other Internship Program or been exposed to work-place experience related to their area of study since graduating.
Successful candidates shall be required to have a valid medical insurance cover; provided by SHIF or other reputable medical insurance firm for the entire internship duration.


Personal Attributes


Should possess strong interpersonal and communication skills.
Must be goal oriented, focused, dynamic, passionate and self-motivated.
Must be a team player and have the ability to solve problems.
Should possess high levels of integrity and professionalism.
Should have an innovative and customer centric mindset.
Must be computer proficient.
Should possess the ability to work effectively with a diverse team. more

Central Bank of Kenya Internship Program 

In line with its mandate of maintaining stability and fostering a stable financial system, the Central Bank of Kenya has been running an Internship Program that seeks to develop a pool of young talent adequately exposed to central and commercial banking operations. The Internship Program runs for one (1) year after which the candidates are released to... pursue opportunities in the job market.

Internship Objective

The objective of the Central Bank of Kenya Internship Program is to develop and prepare young talent to take up employment opportunities that come up in the Kenyan Banking and Financial Sector. The Internship Program also provides participants with an excellent opportunity to gain workplace experience, expand knowledge, refine career goals and build professional networks, mentors and contacts. 

Basic Requirements


A first degree from a recognized university in any of the following disciplines: Finance, Economics, Statistics, Banking, Accounting, Micro-Finance, Human Resources, Management, Social Sciences, Information Technology, Communications or related discipline or a master’s degree in a relevant field.
Kenyan between 21 to 29 years of age.
Must have graduated within the last 24 months from the closing date of the advertisement.
Applicants must provide a recommendation/reference letter from the university attended; and
Should NOT have undertaken any other Internship Program or been exposed to work-place experience related to their area of study since graduating.
Successful candidates shall be required to have a valid medical insurance cover; provided by SHIF or other reputable medical insurance firm for the entire internship duration.


Personal Attributes


Should possess strong interpersonal and communication skills.
Must be goal oriented, focused, dynamic, passionate and self-motivated.
Must be a team player and have the ability to solve problems.
Should possess high levels of integrity and professionalism.
Should have an innovative and customer centric mindset.
Must be computer proficient.
Should possess the ability to work effectively with a diverse team. more

Central Bank of Kenya Internship Program 

In line with its mandate of maintaining stability and fostering a stable financial system, the Central Bank of Kenya has been running an Internship Program that seeks to develop a pool of young talent adequately exposed to central and commercial banking operations. The Internship Program runs for one (1) year after which the candidates are released to... pursue opportunities in the job market.

Internship Objective

The objective of the Central Bank of Kenya Internship Program is to develop and prepare young talent to take up employment opportunities that come up in the Kenyan Banking and Financial Sector. The Internship Program also provides participants with an excellent opportunity to gain workplace experience, expand knowledge, refine career goals and build professional networks, mentors and contacts. 

Basic Requirements


A first degree from a recognized university in any of the following disciplines: Finance, Economics, Statistics, Banking, Accounting, Micro-Finance, Human Resources, Management, Social Sciences, Information Technology, Communications or related discipline or a master’s degree in a relevant field.
Kenyan between 21 to 29 years of age.
Must have graduated within the last 24 months from the closing date of the advertisement.
Applicants must provide a recommendation/reference letter from the university attended; and
Should NOT have undertaken any other Internship Program or been exposed to work-place experience related to their area of study since graduating.
Successful candidates shall be required to have a valid medical insurance cover; provided by SHIF or other reputable medical insurance firm for the entire internship duration.


Personal Attributes


Should possess strong interpersonal and communication skills.
Must be goal oriented, focused, dynamic, passionate and self-motivated.
Must be a team player and have the ability to solve problems.
Should possess high levels of integrity and professionalism.
Should have an innovative and customer centric mindset.
Must be computer proficient.
Should possess the ability to work effectively with a diverse team. more

Job Purpose

The Deputy Manager will support the Manager to design and deliver the performance management initiatives of the Bank. He/She will oversee the implementation of performance management programmes across the Bank.

Key Duties and Responsibilities Strategic Responsibilities

Contribute, as a member of the HR Department’s management team, to the development and delivery of the Bank’s... human resources strategy.

Technical and Operational Responsibilities

Develop and manage the Performance Manage Cycle/Calendar.
Responsible for the implementation and management of the Performance Management System and processes to ensure effectiveness of the same.
Coordinate activities related to Performance Management cycle, including engaging staff on the goal setting process, creation of goal setting templates, ensuring records for Line Managers and staff alignment on the system are correct, oversee timelines and deadlines, collect and store goals setting forms and ensure complete submission of performance tools and reporting.
Oversee the development and implementation of the core competencies, core values, standards of performance and performance evaluation tools.
Develop and implement monitoring systems for performance indicators and standards, including ensuring data quality and compliance with internal and external audit requirements.
Research and assist in the development of PM training programs that focus on enabling the workforce to achieve improvements with priority organizational goals.
Ensure that organization-wide PM initiatives are focused and aligned on improving operational efficiencies and effectiveness.
Develop and conduct presentations and training for management and staff on the performance appraisal system and related initiatives.
Provide ongoing oversight and support to ensure that performance initiatives are being used to effectively manage operations, identify, and manage risks, and effect organizational change.
Contribute to strategic projects in HRD particularly where these impact Performance Management processes and systems.
Preparation of ad hoc and periodic reports on activities related to the role and share with the supervisor in a timely manner.
Build and maintain strong relationships with key stakeholders to ensure quality delivery of service.
Adhere to the bank policies, procedures, guidelines, and related standards.
Oversee training of new staff in the division on work procedures and Bank policies.
Any other roles and responsibilities as may be assigned by the supervisor.

Qualifications

A Bachelor’s degree in any of the following areas; in Human Resource Management, Commerce (Human Resources), Business Administration or equivalent qualification from a recognized institution
Certified Human Resource Management Professionals (CHRP)/Higher Diploma in Human Resources Management qualification is an added advantage.
Membership to the Institute of Human Resource Management (IHRM) is an added advantage.
Membership to other appropriate relevant professional body, in good standing is an added advantage.

Work Experience

At least five (5) years’ post qualification HR experience in a large institution.

Competencies Technical Competencies

Proficiency with various performance management systems
Demonstrable ability to train on a variety of topics in a high performing knowledge work environment.
Ability to develop and manage a performance management dashboard.
Ability to develop tools and methods to measure effectiveness of employee performance.
Ability to prepare annual performance calendar and schedules.
Ability to write reports during and after the performance cycle.
Ability to develop and oversee a Performance Management System.
Ability to translate general/broad performance goals into specific, measurable indicators.
Ability to develop key performance management instruments and tools.

Behavioral/ General Competencies

Leadership - Ability to motivate, influence staff to act towards achieving a common goal. Create and articulate a vision, inspiring others to work towards achieving the vision and providing developmental and stretching opportunities to staff - in line with skills, abilities, and experience.
Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal.
Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
Resilience - Ability to withstand operational challenges and maintain momentum.
Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
Emotional Intelligence -manages emotions in a mature and composed manner as expected of staff.
Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.
Digital mind-set - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines. more

Job Purpose
The job holder will be responsible for providing exceptional fitness guidance and support to members of staff. He/She will conduct fitness assessments, design personalized workout plans, and lead group fitness sessions to support staff achieve their health and fitness goals. Additionally, he/she will ensure the safety and cleanliness of the gym area while providing outstanding service... to enhance the overall employee experience.
Key Duties and Responsibilities Roles and Responsibilities

Responsible for developing and maintenance of an active gym calendar of events.
Conduct fitness assessments to evaluate staff’s current fitness levels, goals, and any limits.
Design customized workout plans adapted to staff needs and goals, incorporating a variety of exercises and equipment to achieve desired goals.
Lead fitness sessions, such as aerobics, ensuring the sessions are engaging, safe, and effective.
Provide ongoing support, motivation, and guidance to staff throughout their fitness journey.
Demonstrate proper exercise techniques and optimal equipment usage to ensure staff exercise safely and effectively.
Maintain cleanliness and organization of the gym area, including equipment, floors, and common areas in collaboration with the housekeeping teams.
Provide professional advice to staff on their progress and adjust workout plans accordingly to help them reach their goals.
Provide educational information for nutrition and overall wellness to complement their fitness practices.
Enforce Gym membership guidelines and etiquettes.
Stay updated on industry trends, new fitness techniques, and occupational safety and health procedures to enhance productivity at the gym.
Uphold company policies and procedures while fostering a positive and welcoming environment for all members.
Manage all outdoor programs that bring all Staff together to bond and interact, including hikes, trail runs, Bank approved marathons and excursions activities.
Coordinate all Sports activities through the Sports Club in the assigned Branch/section. Support training for staff during the Inter -Units, Inter-Branch, and Inter- Banks games.
Coordinate renewal of the contracts related to gym supplies or otherwise in a timely manner following the Bank procedures and guidelines.
Engage with the relevant stakeholders to ensure payments related to services provided at the gym are paid timely and accurately.
Initiate, recommend and provide professional advice on specifications of Gym and Sports facilities.
Responsible for the end-to-end budgeting and review/monitoring process for the assigned Gym and Sports & Recreation facilities.
Coordinate and ensure that all gym equipment is in good working condition and service contracts are implemented and are up to date.
Prepare periodical reports for gym and sports-related activities to the supervisor in a timely manner.
Keep detailed records of membership registration forms, Gym participation sheet.
Any other duties and responsibilities as assigned by the supervisor.

Qualifications

Degree in physical education and sports or a similar field from a recognized institution.
Certified Personal Trainer or Fitness Instructor with a recognized accreditation is an added advantage.
CPR and First Aid certification or related field is an added advantage.

Work Experience

At least two (2) years’ relevant experience in a busy Health and Fitness Center.

Competencies Technical Competencies Knowledge and Experience in:

Professional experience as a gym instructor or personal trainer
Strong interpersonal skills with the ability to communicate effectively and motivate others.
Knowledge of exercise physiology, anatomy, and nutrition.
Ability to adapt workout plans to accommodate various fitness levels and goals.
Passion for health, fitness, and helping others achieve their goals.

Behavioral/ General Competencies

Planning and organization - Ability to organize work, set priorities, and determine resource requirements.
Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal.
Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
Resilience - Ability to withstand operational challenges and maintain momentum.
Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
Emotional Intelligence -manage emotions in a mature and composed manner as expected of staff.
Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines. more

Job Purpose

The Manager will be responsible for designing and delivering the performance management interventions in the Bank. He/She will oversee the implementation of performance management programmes across the Bank.

Key Duties and Responsibilities Strategic Responsibilities

Actively participate in the development, implementation and execution of strategic talent management programs... and plans in support of the corporate strategy.
Develop processes, procedures, and policies for the Performance Management Unit.

Technical and Operational Responsibilities

Develop and review performance management policies and ensure compliance to the same.
Build, direct, manage, and ensure implementation and effectiveness of the Bank’s Performance Management System to support delivery of the Bank’s strategy.
Develop and manage the Performance Manage Cycle/Calendar.
Facilitate the goal setting process- including overseeing the creation of the goal setting templates, ensuring alignment between staff and their line managers on the HRIS, oversee the performance calendar timelines and deadlines, collecting, and storing goals setting related information among others.
Oversee the development and implementation of the Bank’s standards of performance and performance evaluation instruments that support the achievement of departmental goals and objectives.
Oversee the development and implementation of monitoring systems for performance indicators and standards, including ensuring data quality and compliance with internal and external compliance requirements.
Research on current market trends and develop performance management training programs that focus on enabling the workforce to achieve improvements with priority organizational concerns.
Ensure that organization-wide talent management and performance management initiatives are focused and aligned on improving operational and program efficiencies and effectiveness.
Prepare ad hoc and periodical reports and analysis on the Bank’s performance for Management’s review.
Provide ongoing oversight and support to ensure that performance measures are being used to effectively manage operations, identify, and manage risks, and effect organizational change.
Collaborate with stakeholders and ensure to maintain good relationships for seamless service delivery.
Adhere to the bank policies, procedures, guidelines, and related standards.
Provide training to all levels of staff on performance management and systems.
Contribute to strategic projects with other members of the HR team particularly where these impact Performance Management processes and systems.
Oversee training of new staff in the division on work procedures and company policies.
Any other roles and responsibilities as may be assigned by the supervisor.

Qualifications

A Bachelor’s degree in any of the following areas; Human Resource Management, Business Administration, or other related fields from a recognized institution of higher learning.
A Master’s Degree in Human Resource Management/Development, Business Administration (Human Resource Management), Organisational Development, Public Administration or equivalent qualification from a recognized institution is an added advantage.
Certified Human Resource Management Professionals (CHRP)/Higher Diploma in Human Resources Management qualification is an added advantage.
Membership to the Institute of Human Resource Management (IHRM) is an added advantage.
Any other related HR Certifications are an added advantage.

Work Experience

At least seven (7) years’ post qualification HR experience with at least three (3) years relevant experience in a supervisory capacity

Competencies Technical Competencies Knowledge and Experience:

Technical experience in Performance Management.
Proficiency with various performance management systems and appraisal techniques.
Experience in training a variety of topics in a high performing knowledge work environment.
Experience in developing tools and methods to measure effectiveness of employee performance.
Experience in developing and overseeing a Performance Management System.

Behavioural/ General Competencies

Leadership, decision making and people management including performance management, coaching & mentoring.
High level interpersonal and cross-cultural skills, including ability to build consensus, alliances, and collaborative relationships with sensitivity to diversity.
Critical & analytical thinking and problem-solving skills- ability to understand issues from multiple perspectives/layers and take account of the wider business context when crafting solutions.
Project management skills.
Organisational and administrative skills.
Ability to be forward thinking and use technology and other modern tools to drive decision making and implementation.
Ability to consider emerging trends, developments and long-term opportunities and align organisational requirements with desired outcomes.
Strategic thinking and decision making.
Independence of thought and objectivity.
Professionalism, accountability, integrity, and commitment in line with CBK values.
Oral and written communication skills- ability to communicate clearly, simply and in a structured manner; and to use communication tools appropriately and effectively.
Ability to withstand strategic and operational challenges and maintain momentum.
Emotional intelligence- manages emotions in a mature and composed manner as expected of staff.
Risk management- ability to identify departmental risks and develop mitigating measures.
Governance- knowledge and ability to ensure good governance practices.
Ability to manage multiple stakeholders and drive changes.
Planning and organizing tasks - meticulous attention to detail and strategic foresight to effectively tackle complex challenges within the endeavour.
Demonstrating a quality orientation - maintaining a commitment to excellence, ensuring that all operational aspects and deliverables adhere strictly to the highest standards to instil trust and reliability among stakeholders.
Collaboration and teamwork - nurture synergy among diverse talents, driving collective efforts towards shared objectives and cultivating an atmosphere of mutual support and respect.
Customer-centric – understanding, prioritizing, and addressing the needs and experiences of customers, utilizing insights to customize products and services, thereby surpassing expectations and cultivating enduring relationships.
Emotional intelligence - navigate interpersonal dynamics with empathy and self-awareness, fostering meaningful connections and adeptly managing conflicts with grace and understanding.
Digital mindset, creativity, and innovation - embracing and adapt to technological advancements, generating fresh solutions, and exploring new possibilities within an ever-evolving landscape. more

Job Purpose
The Senior Manager, Talent & Leadership Development will be responsible for the talent and leadership development strategy in the Bank employing sound development practices, talent management principles, and employee engagement strategies.
Key Duties and Responsibilities
Strategic Responsibilities

Actively participate in the development, implementation, and execution of the... Talent strategy.
Develop and execute Talent and Leadership Development plan.

Technical Responsibilities

Responsible for developing and implementing a comprehensive Talent & Leadership Development strategy aligned with the bank's objectives and values.
Identify leadership skills gaps and development needs in the Bank through various types of assessments, evaluations and feedback mechanisms and design invention programs.
Design and execute comprehensive leadership development programs tailored to various levels of leadership within the organization.
Collaborate with internal stakeholders to provide coaching, mentoring, and training opportunities for high-potential employees.
Develop and maintain succession plans for key leadership positions to ensure continuity and readiness for future leadership needs.
Identify potential successors through talent assessments and talent reviews and implement development plans to prepare them for future roles.
Provide professional expertise and support in the design, development and implementation of the talent review programs that are required to achieve business goals and result in the creation of an internal bench of top talent.
Build effective programs for workforce retention, promotion, and succession planning.
Carry out market research to benchmark on Talent Management training programs that focus on enable the workforce to achieve improvements with priority organizational concerns.
Preparation of ad hoc and periodic reports on activities related to the role and share with the supervisor in a timely manner.
Collaborate and maintain stakeholder relationships to ensure seamless delivery of service.
Adhere to the bank policies, procedures, guidelines, and related standards.
Provide ongoing oversight and support to ensure that Talent Management measures are optimally utilised to achieve the intended goals.
Contribute to strategic projects with other HR partners and Senior Management team, particularly where these impact on Talent and leadership Development's processes and systems.
Any other roles and responsibilities as may be assigned by the supervisor.

Qualifications

A Bachelor’s degree in any of the following areas; Human Resource Management, Commerce (Human Resources), Business Administration or equivalent qualification from a recognized institution.
A Master’s degree in Human Resource Management/Development, Business Administration (Human Resource Management), Organisational Development or equivalent qualification from a recognized institution is an added advantage.
Certified Human Resource Management Professionals (CHRP)/Higher Diploma in Human Resources Management qualification is an added advantage.
Membership to the Institute of Human Resource Management (IHRM) is an added advantage.

Work Experience

At least Ten (10) years of experience in a Talent and Leadership Development environment in a financial / Fintech institution, with at least five (5) years in a senior leadership role.

Competencies
Technical Competencies

Knowledge and Experience:

Hands-on experience with Talent and Leadership Development programs.
Proficiency with curriculum design and development for adult learning techniques.
Demonstrable ability to train on a variety of topics in a high performing knowledge work environment.
Ability to develop tools and methods to measure effectiveness of leadership training programs.
Ability to develop and oversee a Talent management system.

General and Behavioural Competencies

Leadership and people management including performance management, coaching, and mentoring – Ability to motivate, influence staff to act towards achieving a common goal. Create and articulate a vision, inspiring others to work towards achieving the vision and providing developmental and stretching opportunities to staff - in line with skills, abilities, and experience.
High level interpersonal and cross-cultural skills, including ability to build consensus, alliances, and collaborative relationships with sensitivity to diversity.
Critical and analytical thinking and problem-solving skills – ability to understand issues from multiple perspectives/layers and take account of the wider business context when crafting solutions
Planning and organization – Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
Quality orientation – Ability to check work to ensure accuracy and adopt a disciplined approach to work and drive for closure, results, and success.
Communication and information sharing – Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
Professionalism, work ethic and integrity – Ability to convey a high level of excellence and competence on delivery of duty.
Collaboration and teamwork – Ability to work collaboratively within a group of people to achieve a common goal. Support team members to take decisions independently and take the lead in their area of expertise.
Risk management- ability to identify departmental risks and develop mitigating measures.
Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
Customer focus – Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
Governance – knowledge and ability to ensure good governance practices.
Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
Emotional Intelligence – manages emotions in a mature and composed manner as expected of staff.
Digital mind-set – Ability to recognize the importance and impact of technology on the ways of working and integratetechnology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
Creativity and innovation – Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines. more