We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! This position is primarily based out of our Munford office. 

WHO WE ARE: 

At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With... locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families.

Visit our Website: https://whereyoursmileshines.com/ 

WHO WE ARE LOOKING FOR:


- Previous work in a pediatric dental office is highly preferred (Eaglesoft experience preferred). Candidates who are familiar with dental terminology, procedures, and office workflows can hit the ground running.

- Experience managing a busy appointment schedule, minimizing patient wait times, and coordinating with clinical teams to ensure smooth patient flow. 

- Proven ability to multitask and solve problems effectively in a dynamic environment. A Front Office Coordinator must juggle phone calls, patient check-ins, appointments, and administrative tasks efficiently.

- Familiarity with HIPAA guidelines and experience ensuring patient privacy and confidentiality, particularly when handling sensitive patient information.




- Strong communication and interpersonal skills (bilingual a plus).



 

RESPONSIBILITIES:


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Greet and welcome patients in a friendly and professional manner.



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Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.



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Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.



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Coordinate and manage the dental appointment calendar to optimize the daily schedule.



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Verify and update patient insurance information.



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Collect and process payments for services rendered.



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Provide patients with information on treatment costs, insurance coverage, and payment options.



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Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.



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Maintain a clean and organized reception area.



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Address patient concerns and complaints professionally and promptly.



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Collaborate with the dental team to find solutions to patient issues.





 

We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages. New grads welcome!

 

Brink & White participates in E-Verify

 

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.
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