Program Overview

The BasiGo Manufacturing Development Program is an entry-level rotational program within the Manufacturing team, offering a comprehensive learning experience across various aspects of electric vehicle manufacturing. The program aims to provide interns with hands-on experience and exposure to different stages of the manufacturing process, enabling them to develop a deep... understanding of EV manufacturing techniques and practices over a 6-month period.

Program Structure

Participants will undergo rotations across key manufacturing processes, allowing them to gain proficiency in each area. The rotational structure includes exposure to the following core processes:


Chassis Assembly: Hands-on experience with chassis processes.
Body Assembly: Practical knowledge of body fabrication techniques.
Paint: Exposure to the vehicle paint preparation and application process.
Trim Assembly: Understanding of interior and exterior trim components and installation, including HV and LV electrical systems.
Quality Control: Training in in-bond, out-bound and in-line quality control processes.
Data Analytics: Gathering critical production data, defining key performance metrics, and developing interactive dashboards for real-time insights.


Desired Experience and Qualifications


Recent graduates with a Degree in Engineering or relevant equivalent experience
Excellent communication, teamwork, and problem-solving skills
Proactiveness and Willingness to learn- can take initiative, asks questions, and seeks to grow
Comfortable working in a fast-paced and evolving industry
Excited about clean energy and e-mobility more

About the Role

Position Summary and Responsibilities:

Under minimal supervision,


Generate  work orders for upcoming scheduled maintenance.
Manage bus incident entries and assign corresponding work orders to individuals
Make sure work orders are completed within stipulated time with all parts and labor correctly documented.
Work closely with the service team to ensure there is... adequate tooling, equipment and necessary service support items such as lights, PPE, and consumables
Keep track of Bus odometer readings vs scheduled service and planning the order for the scheduled service.
Work closely with the Operations Coordinator in setting a scheduled maintenance roster for E-buses and implementing the roster in a smooth manner.
Create complete and accurate invoices to clients for billable service based completed work orders.
Initiate and manage warranty claims with BasiGo suppliers
Ensure quality service and maintenance standards are consistently met and documented.
Ensure Work Orders for all planned and unplanned service are kept up to date throughout the process.
Work with Service, Manufacturing, and Quality teams to manage any vehicle recall and refurbishment processes.
Support the service team in customer communications regarding service and maintenance.
Work with BasiGo finance team to clarify service cost tracking, warranty claims, and invoicing.
Establishing procedures for documenting all completed tasks, deferred defects.
Ensure Tools, Equipment and machinery are inspected, calibrated, serviced and replaced according to required schedules.
Assess E-bus service and Maintenance procedures and making recommendations for improvement.
Act as a liaison between Service, Stores, Operations, and Finance Departments


Required Qualifications:


Minimum  3 years of work experience in automotive service or fleet operations
Good academic record with strong foundation in computer skills
Demonstrable technical skills working easily with Microsoft Office, Google Suite, and other online collaboration tools.
Demonstrated ability to learn new technologies and systems
Knowledge of basic vehicle systems and parts is a must
Excellent interpersonal and communication skills with good command of spoken English and Kiswahili. Technical language is a must
Ability to quickly and accurately clean and analyze data in spreadsheets.
Proactive coordination and multi tasking skills.
.Able to work flexible hours  as the role will require some amount of night shift work. 
Strong team player who is ready to collaborate and achieve the best result for the team!


Additional Desired Qualifications:


Enterprising, self-starter who is adaptable to the changing dynamics of a start-up business within E-mobility.
Experience in basic finance and accounting is an added advantage.
Hands-on experience in either electrical, mechanical, or other related field service experience;
Humility / Flexibility. This is an early stage  start-up company with a fast-paced environment. Job duties may evolve quickly.
Must have good Technical work tracking and recording skills.
Detail-oriented, resourceful, diligent, and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner.
Physical and Environmental Demands include but not limited to the following: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, confined quarters, excessive noise, and high voltage. more

About BasiGo



BasiGo is a pioneering e-mobility start-up headquartered in Nairobi, Kenya, with operations in Rwanda, driving a transformation in Africa’s public transportation. We’re providing electric buses as a sustainable, cost-effective alternative to diesel options, reshaping mobility for a greener future. At the heart of BasiGo’s innovation is our Pay-As-You-Drive model, making... electric bus ownership and operation accessible and affordable for private sector operators across Africa.

You might like this job if:


You believe electric transportation is the future and want to make it a reality
You enjoy the operational challenges of introducing new reliable and sustainable power systems
You’re able to take a risk on something new, thrive in ambiguity, and can adapt to change
You want to create a cleaner, safer, and technologically advanced future for African cities.
You want to roll up your sleeve and get the job done


Roles & Responsibilities:

 Under direct supervision,


Performs scheduled and unscheduled maintenance on Electric buses in accordance with manufacturers’ recommendations, statutory requirements and BasiGo policy and procedures.
Diagnoses and repairs electric bus transmission systems, steering, suspension, shafts, differentials and motors
Performs brake system performance tests and diagnostics, relines brakes, and replaces valves, switches, hardware, slack adjusters and other foundation brake parts and components.
Repairs motor and battery cooling system and components including replacing radiators, cooling fan, hydraulic fan drive system components, thermostats, water pumps, belts, hoses and other related cooling system components.
Diagnoses irregular tire wear patterns and determines cause, repairs tires, including mounting new tires and the rotation of tire positions to maximize the service life of tires.
Performs minor body work (i.e. repair and replacement of bumpers, panels, doors, hinges, and pneumatics).
Identifies and reports any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Engineers with a higher qualification level
Suggest methods, processes, and tools to continuously improve the efficiency and quality of BasiGo’s service.
Diligently records time spent, parts used and repairs and/or maintenance conducted on appropriate company form(s).
Commit to working safely based on OSHA and BasiGo standards to avoid personal injuries.
Maintains a safe, clean, productive and efficient work area including ensuring the work area is in compliance with all relevant guidelines and requirements as well as BasiGo standards.
Any other reasonable duties as may be assigned


Our ideal candidate would have:


College Diploma in Mechanical Engineering/ Automotive Engineering or equivalent
Hands-on experience in either electrical, mechanical, or other related field service experience; experience with electrical and mechanical troubleshooting
Strong technical capabilities
Able to work flexible hours (day and night shift)
Strong team player who is ready to collaborate and achieve the best result for the team!


Skills and attitude


Enterprising, self-starter who is adaptable to the changing needs of a start-up business.
Detail-oriented, resourceful, diligent, and able to operate independently with limited supervision
Demonstrated ability to learn new automotive technologies and systems.
General knowledge of charging, automotive, and/or vehicle systems
Good driving record demonstrating the ability to safely operate a motor vehicle is required.  
Physical and Environmental Demands include but not limited to the following: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise, and high voltage more

About BasiGo



BasiGo is a pioneering e-mobility start-up headquartered in Nairobi, Kenya, with operations in Rwanda, driving a transformation in Africa’s public transportation. We’re providing electric buses as a sustainable, cost-effective alternative to diesel options, reshaping mobility for a greener future. At the heart of BasiGo’s innovation is our Pay-As-You-Drive model, making... electric bus ownership and operation accessible and affordable for private sector operators across Africa.

You might like this job if:


You believe electric transportation is the future and want to make it a reality
You enjoy the operational challenges of introducing new reliable and sustainable power systems
You’re able to take a risk on something new, thrive in ambiguity, and can adapt to change
You want to create a cleaner, safer, and technologically advanced future for African cities.
You want to roll up your sleeve and get the job done


Roles & Responsibilities:

 Under direct supervision,


Performs scheduled and unscheduled maintenance on Electric buses in accordance with manufacturers’ recommendations, statutory requirements and BasiGo policy and procedures.
Diagnoses and repairs electric bus transmission systems, steering, suspension, shafts, differentials and motors
Performs brake system performance tests and diagnostics, relines brakes, and replaces valves, switches, hardware, slack adjusters and other foundation brake parts and components.
Repairs motor and battery cooling system and components including replacing radiators, cooling fan, hydraulic fan drive system components, thermostats, water pumps, belts, hoses and other related cooling system components.
Diagnoses irregular tire wear patterns and determines cause, repairs tires, including mounting new tires and the rotation of tire positions to maximize the service life of tires.
Performs minor body work (i.e. repair and replacement of bumpers, panels, doors, hinges, and pneumatics).
Identifies and reports any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Engineers with a higher qualification level
Suggest methods, processes, and tools to continuously improve the efficiency and quality of BasiGo’s service.
Diligently records time spent, parts used and repairs and/or maintenance conducted on appropriate company form(s).
Commit to working safely based on OSHA and BasiGo standards to avoid personal injuries.
Maintains a safe, clean, productive and efficient work area including ensuring the work area is in compliance with all relevant guidelines and requirements as well as BasiGo standards.
Any other reasonable duties as may be assigned


Our ideal candidate would have:


College Diploma in Mechanical Engineering/ Automotive Engineering or equivalent
Hands-on experience in either electrical, mechanical, or other related field service experience; experience with electrical and mechanical troubleshooting
Strong technical capabilities
Able to work flexible hours (day and night shift)
Strong team player who is ready to collaborate and achieve the best result for the team!


Skills and attitude


Enterprising, self-starter who is adaptable to the changing needs of a start-up business.
Detail-oriented, resourceful, diligent, and able to operate independently with limited supervision
Demonstrated ability to learn new automotive technologies and systems.
General knowledge of charging, automotive, and/or vehicle systems
Good driving record demonstrating the ability to safely operate a motor vehicle is required.  
Physical and Environmental Demands include but not limited to the following: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise, and high voltage more

About this role 

We are looking for a dynamic Marketing and Communication Associate to join our team. This role will be a key contributor, working closely with various teams across the organisation to support a wide range of communication projects. The Associate will play a crucial role in external and internal communications, with responsibilities spanning content creation, social media... management, event promotion, and media relations.

Roles and Responsibilities:


Content Creation & Copywriting: Craft, edit, and proofread engaging content for internal and external channels, including newsletters, articles, reports, and social media posts.  
Social Media Marketing: Develop and execute social media strategies to boost BasiGo's online visibility. Manage and regularly update social media platforms.  
Community Management: Engage with and manage BasiGo's online community, addressing inquiries and fostering positive interactions.  
Event Support Assist in organizing and promoting events, conferences, and marketing activities.  
Communication Strategies: Collaborate with the Head of Marketing and Communication to design and implement campaigns promoting BasiGo's initiatives.  
Media Relations: Maintain relationships with media outlets, pitch stories, and respond to press inquiries.  
Project Management: Execute communication projects, ensuring deadlines are met with high-quality results.  
Reporting: Produce reports on communication activities and analyze the success of campaigns and strategies.  
Other Duties: Perform additional duties as assigned by the Head of Communication and Marketing.


Our Ideal Candidate would have:


Education: Bachelor’s degree in Communications, Public Relations, Marketing, or a related field. PRSK membership with up-to-date certification. 
Experience: At least 3-5 years of experience in Communications, Marketing, or Public Relations; agency experience is a plus.
Experience in a diverse and inclusive work environment and the ability to adapt to change and contribute innovative ideas.


Skills & Attributes


Strong writing and editing skills 
Proficiency in social media and digital tools
Solid media relations
Ability to thrive in a fast-paced environment
Strong interpersonal skills 
Attention to detail 
Teamwork
Proactive problem-solver more

About the Role

BasiGo is looking for a Multimedia Designer to support to create visually appealing and engaging multimedia content for a variety of platforms. Reporting to the Head of Marketing and Communication, the candidate will use creativity and technical skills to produce graphics, animations, videos, and other multimedia elements that effectively communicate the intended message and... amplify BasiGo’s key messages. 

You might like this job if: 


Thrive in roles where your creative skills are constantly engaged
Find satisfaction in designing visually appealing graphics, animations, and videos that tell compelling stories.
You’re ambitious and quick to learn new skills.
You want to create a cleaner, safer, technologically advanced future for African cities.


Roles & Responsibilities


Create visually appealing graphics for digital and print materials.
Design logos, illustrations, infographics, and other visual elements
Ensure consistency in branding across all design assets.
Create and design digital images, video animations, and textual animations.
Ensuring the final product aligns with relevant requirements and is delivered on time under minimal supervision.
Work closely with the managers across the organization to generate creative ideas and concepts.
Possess good communication skills when collaborating with all team members.
Conceptualize, script, shoot, and edit videos for various purposes.
Collaborate with cross-functional teams, including program management, content management, community managers and developers.
Communicate effectively with team members to understand project requirements and objectives.
Ensure all creative assets produced have a creative quality score of 95%
Ensure all art produced is fit for the platform
Manage multiple projects simultaneously and meet tight deadlines.
Prioritize tasks effectively and adapt to changing project requirements.
A proactive approach to work, the ability to handle multiple tasks, and maintaining high-quality standards when working under time pressure
Stay up-to-date with industry trends, tools, and technologies that can enhance our creative output and workflow efficiencies.


Professional, Technical Skill & Previous Experience Required 


Bachelor’s degree or Diploma in Multimedia Design, Graphic Design, or a related field.
Proven experience as a Multimedia Designer or similar role.
Strong portfolio showcasing a diverse range of multimedia projects.
Proficient in industry-standard design and multimedia software.
Photography skills are an added advantage.
Basic video editing and post-production skills.
Excellent communication and collaboration skills.
Ability to work in a fast-paced, dynamic environment.
Attention to detail and a strong sense of creativity. more

About the Role:
BasiGo is seeking a diligent and proactive HSE Associate to ensure the safety, compliance, and environmental sustainability of our operations in Kenya and Rwanda. Reporting to the ESG Manager, you will be responsible for developing, implementing, and managing health, safety, and environmental protocols across the company. You will play a key role in ensuring compliance with local... and international regulations, supporting audits, and leading impactful training programs that promote a culture of safety, sustainability, and operational excellence. This role will also involve occasional travel to Rwanda.  
What You Will Do:
HSE Policy and Procedure Development and Implementation:

Assist in the development and implementation of HSE policies, procedures and work instructions.
Ensure alignment of HSE policy and procedure documents with local regulations and international standards such as those of International Labour Organization(ILO) and World Health Organization (WHO) Environmental, Health, and Safety General Guidelines.
Maintain accurate records of all updates and revisions to HSE policy and procedure documents.
Oversee a document management system for the secure storage and accessibility of all HSE policy and procedure documents.

Risk Assessment and Management:

Identify potential HSE risks across operations and projects, including physical, chemical, and environmental hazards.
Evaluate the likelihood and impact of identified risks to prioritize mitigation actions.
Develop and implement risk control measures to reduce or eliminate hazards.
Continuously monitor and reassess risks to ensure mitigation measures are effective and updated as needed.

Incident Investigation and Reporting:

Lead and execute comprehensive investigations into workplace incidents, including accidents and near misses, to identify root causes and contributing factors.
Develop and implement detailed incident reports with actionable recommendations for preventive measures.
Coordinate with relevant teams to ensure timely corrective actions are taken and documented.
Analyze incident data to identify trends and develop strategies to mitigate future risks.

Training and Awareness for BasiGo Staff:

Design and deliver targeted training programs on HSE practices to enhance staff awareness and compliance.
Develop and maintain training materials and resources, ensuring they are up-to-date with current regulations and best practices.
Conduct regular workshops and seminars to reinforce safety protocols and foster a culture of continuous improvement.
Assess the effectiveness of training programs through feedback and performance metrics, and adjust content as necessary to address identified gaps.

Driver Training Program: 

Develop and implement comprehensive onboarding training for new drivers, covering safe driving practices, bus safety features, emergency procedures, incident reporting, grievance mechanisms, and compliance with BasiGo’s Code of Conduct, including Gender-Based Violence and Harassment (GBVH) considerations.
Conduct annual refresher training for all drivers, including updated content such as applicable new regulations, policies, or identified areas for improvement.
Regularly update and maintain standardized training curricula to reflect the latest best practices, regulations, and BasiGo’s evolving needs and policies.
Ensure training materials and/or delivery methods are available in local languages to accommodate diverse driver backgrounds.
Maintain thorough documentation of all training activities, including attendance records, training materials, and certification of completion.
Monitor driver compliance with training requirements and performance against road safety standards, maintaining a driver scorecard.
Analyze incident and accident trends, recommend solutions, integrate lessons learned, and present findings to stakeholders, including BasiGo and SACCO/operator management and drivers.
Support SACCOs and other external parties, such as the regulators, in accident investigations and root cause analysis as required, submitting reports to relevant stakeholders in the prescribed format.

Environmental Management:

Develop and implement waste management procedures to ensure the proper disposal, recycling, and reduction of waste generated from operations.
Establish and maintain pollution control measures to minimise emissions and discharges affecting air, water, and soil quality.
Monitor and manage energy consumption and resource usage to identify opportunities for efficiency improvements and reduce environmental impact.
Ensure compliance with local and international environmental regulations and standards, conducting regular audits and reviews to maintain adherence.




Emergency Preparedness and Response:

Develop and implement comprehensive emergency response plans tailored to BasiGo’s operations, including procedures for handling incidents, accidents, and natural disasters.
Conduct regular drills and simulations to test the effectiveness of emergency response plans, ensuring that all staff and drivers are familiar with their roles and responsibilities.
Maintain an updated inventory of emergency equipment and resources, ensuring their readiness and accessibility in the event of an emergency.
Establish clear communication protocols for reporting and responding to emergencies, including designated contacts, escalation procedures, and documentation requirements.

Monitoring, Audit and Reporting:

Conduct internal workplace audits to ensure compliance with HSE regulations, identifying and addressing any gaps or non-compliance issues.
Coordinate external audits and inspections by agencies such as DOSH, NEMA, and public health officials, ensuring that recommendations are implemented effectively and in a timely manner.
Maintain an HSE data monitoring KPI dashboard to track performance metrics.
Prepare and submit detailed quarterly HSE reports to relevant stakeholders, summarising compliance status, incident trends, and improvement actions.

Our Ideal Candidate would have:
Education & Experience:

Minimum of 5 years of experience in HSE roles, with a focus on implementing Occupational Health and Safety Management Systems, as well as Environmental Management Systems.
Proven experience in developing and implementing training programs.
Familiarity with regulatory requirements and industry best practices related to HSE.
Demonstrated ability to conduct audits and manage compliance with HSE standards.
Experience in incident investigation, root cause analysis, and corrective action planning.
Certification in HSE management (e.g., NEBOSH, IOSH, OSHA).
Experience in the transport or logistics industry, particularly with fleet management, SACCOs or Operators, and driver training.
Multilingual abilities, especially in local languages relevant to the operational areas.

Skills and Attitude

Strong analytical skills with the ability to assess risks, identify trends, and recommend solutions.
Excellent communication skills, both verbal and written, with the ability to present complex information clearly.
Detail-oriented with a strong commitment to accuracy.
Proactive attitude towards problem-solving and continuous improvement.
Strong organisational and project management skills, with the ability to manage multiple priorities.
Passionate about training. more

Position Summary

Receives, stores, and issues materials, supplies, equipment, tools, and parts for Basigo operations
Ensures that all precision tools are calibrated
Informs Service Lead of low-level stock items to maintain adequate supplies; and performs related work as required.
Performs material handling and record keeping duties associated with store keeping.
Monitor running stock levels... through a computer-based inventory management system to ensure that materials and supplies will be available for all service and maintenance operations.

Essential Responsibilities

Maintain the integrity and accuracy of BasiGo spares, tools and equipment
Receives and unpacks materials, supplies, equipment, tools and parts. Verifies articles receive against packing lists, invoices and purchase orders; notes discrepancies, damage and/or defects
Requisitions materials and supplies according to established limits; informs Service Lead of problems regarding stock limits and product quality. 
Consistently and constantly prioritizes assignments to ensure smooth operation of the Depot
Stores materials received in bins, on shelves, or in other appropriate locations or arranges for the appropriate delivery of the received materials
Issues materials, supplies, and other articles from stock through Computerized Inventory Management System
Identifies and inventories long life, major cost items such as special diagnostic equipment, power tools, test equipment and electrical appliances, affixes appropriate asset stickers
Takes regular or daily cycle count(s) of the Bus Stores inventory
Develops and maintains cooperative, effective, productive and tactful working relationships with Basigo service personnel, engineers and others in the course of the work
Follows the safety and health rules and safe working practices applicable to his or her job
Any other reasonable duties as may be assigned

Requirements and Qualifications

Minimum of a college diploma or equivalent
1+ years of experience in storekeeping, inventory control, or recordkeeping
Proper knowledge of advanced excel functions
Familiarity with standard concepts and best practices in a stockroom or warehouse environment
Analytical mind with ability to make accurate mathematical computations
Excellent written and verbal communication skills.
Competencies in data entry, analysis, and management
Keen attention to detail and ability to effectively manage time
Strong team player who is ready to collaborate and achieve the best result for the team!
Able to work flexible hours (including night shift)

Attitude and approach

A proactive approach to work, the ability to handle multiple tasks, and to maintain a high-quality standard when working under time pressure.
Growth mindset, excited to learn and not scared of asking questions.
Self-motivated and a great team player. more

About the Role
We are looking for an experienced Branding and Communications professional to join our team and help us achieve our ambitious targets for growth and impact. We seek a generalist marketing professional who is an excellent communicator, a strong team player, and experienced across a wide array of marketing skills. The ideal candidate is passionate about making an impact on climate... change and is eager to tell the story of e-mobility’s transformative potential in Africa. If that sounds like you, we look forward to hearing from you!
Roles & Responsibilities
You'll be a Strategic Storyteller and Thought Leader:

Partner with the CRO (and occasionally the leadership team) to develop a compelling communications strategy that aligns with BasiGo's goals and resonates with key audiences (investors, customers, media).
Craft a clear and consistent brand narrative that positions BasiGo and Pay-As-You-Drive as the leading solution for electric commercial vehicles in Africa.
Become a thought leader for the CRO and CEO, providing strategic communication counsel and crafting impactful messaging for public speaking engagements and media interactions.
Establish brand guidelines and assets, and train BasiGo sales and support teams on communication and marketing standards.

You'll be a Master PR Manager & Communicator Across All Channels:

Oversee BasiGo's digital presence, optimizing our website for user experience and lead generation, and regularly update key sections like Impact Metrics, Team, and News.
Manage BasiGo's social media, developing engaging content and executing strategic campaigns that drive brand awareness and customer engagement.
Develop high-quality, targeted communications (press releases, newsletters, videos, photography, and announcements) which build BasiGo’s brand and communicate key milestones to build brand reputation and showcase BasiGo's impact on the environment and society.
Develop high-quality, engaging communications to customers throughout the customer journey with the goals of driving sales, ensuring an exceptional customer experience, and maintaining good repayment throughout an owner’s subscription with BasiGo.
Develop and implement a content marketing strategy that educates audiences about e-mobility, showcases BasiGo's technology and impact, and drives brand awareness.
Guide partners in developing public communications, including key messaging, managing marketing and PR partnerships, including designers, media, and media relations firms.
Maintain and leverage excellent existing media relations to enhance BasiGo's visibility and reputation.
Manage PR and reputation management efforts to uphold and enhance BasiGo’s public image.
Serve as the spokesperson for BasiGo, representing the company in public speaking engagements and media interactions.

You'll be a Data-Driven Collaborator:

Analyze the effectiveness of marketing and communication initiatives, reporting on ROI and making data-driven recommendations for optimization.
Work collaboratively with internal stakeholders across departments (Sales, Customer Success) to understand their needs and ensure consistent messaging across all touchpoints.
Partner with external agencies (designers, media relations) to amplify BasiGo's reach and visibility.

You'll be a Budget-Conscious Collaborator:

Manage the marketing budget strategically, for both Kenya and Uganda, allocating resources effectively across different channels (traditional media, digital advertising, content creation) to achieve the highest return on investment (ROI).
Work collaboratively with internal stakeholders across departments (Sales, Customer Success) to understand their needs and ensure consistent messaging across all touchpoints.

You'll Champion BasiGo Across the Countries:

Lead stakeholder engagement initiatives, conducting market research to understand customer needs and industry trends. Translate insights into actionable communication strategies that support business decisions and drive growth.
Provide ongoing support to the regional office in Rwanda, ensuring alignment of marketing and communication strategies across different African markets.

The Ideal Candidate:

Relevant Bachelor’s degree, MBA, and/or International Marketing Certification.
5+ years of experience in marketing or communications, ideally with a focus on B2B technology or sustainability brands.
Proven track record of developing and executing successful marketing campaigns, particularly with a focus on content creation and digital marketing.
Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences.
Proven ability to create exceptional marketing collateral that speaks to various stakeholders.
Willingness to travel occasionally to our different markets, including providing support to the regional office    in Rwanda.
Strong analytical skills and a passion for leveraging data to measure and optimize communication efforts.
Strong leadership and team-building abilities. A collaborative team player with a "get things done" attitude and the ability to thrive in a fast-paced, startup environment.
Growth mindset, excited to learn and self-motivated with the ability to deliver results with minimal oversight.

Bonus points for:

Experience working with a technology product or brand in the areas of fintech, auto, or electric mobility.
Public speaking experience and the confidence to represent BasiGo in media interviews and industry events.
Existing network of media contacts and experience in public relations and reputation management.
Passion for impacting climate change and air pollution in Africa, eager to tell the story of a sustainable revolution in Africa’s transport sector.
A proactive approach to work, being both a leader and a doer in an early-stage company. more

Job Description:

As a Chinese to English Translator, you will play a crucial role in helping us bridge language barriers and facilitate effective communication between our Chinese OEM engineers and local Kenyan management and assembly  facility staff. You will be responsible for translating a wide range of documents, both business and technical content, while maintaining accuracy, fluency, and... cultural sensitivity.  During assembly line bring up, staff training and throughout the general assembly process you will help in simplifying communication and help in delivering the best electric buses in Kenya.

You might like this job if:

You believe electric transportation is the future and want to make it a reality
You’re ambitious, quick to learn new skills, and like to multitask
You’re able to take a risk on something new, thrive in ambiguity, and enjoy working in a fast-paced dynamic environment
You have a multilingual professional background with Chinese, English and Swahili.  

Key Responsibilities:
Translation:

Translate a variety of engineering content from Chinese to English while preserving the original meaning, tone, and context.
Ensure translations are accurate, grammatically correct, and relevant to the manufacturing and assembly context.
Act as a verbal translator during meetings with OEM engineers and local staff during training and development sessions at the assembly facility.

Editing and Proofreading:

Review and edit engineering documents and develop translations with clarity, consistency, and accuracy.
Conduct thorough proofreading to eliminate any linguistic or typographical errors.

Communication:

Collaborate with project managers and fellow translators to clarify translation queries and ensure project success

Qualifications:

Strong communication and teamwork abilities.
Attention to detail and a commitment to delivering high-quality products.
Familiarity with technological language and live translation services.
Post secondary degree in Translation, Linguistics, or a related field.
Proven work or education experience as a Chinese to English/Swahili translator.
Proficiency in both Chinese (Simplified or Traditional) and English and Swahili.
Strong knowledge of grammar, punctuation, and writing conventions in both languages.
Cross cultural awareness and sensitivity. more

You might like this job if: 

You want to create a cleaner, safer, and technologically advanced future for African cities.
You enjoy the challenge of working in a fast-paced, dynamic environment.
You’re able to take a risk on something new, thrive in ambiguity
You love project management and are a stickler for detail
You have a passion for helping customers have an exceptional experience... from new technologies.
You’re able to think on your feet and create systems, policies and processes that support scale.
You’re ambitious, quick to learn new skills, and like to multitask.

​​​​​​​Roles and Responsibilities:

Start and build the customer experience function from scratch.
Build and manage a team of customer experience specialists, ensuring that they are trained and well equipped to efficiently perform their duties.
Develop and manage all KPIs related to customer experience.
Collaborate with cross-functional teams to create SOPs, set escalation matrices and continuously refine these processes to deliver the best experience for our customers.
Collaborate closely with the product team to ensure that all tech-related issues are being addressed and work on new features to enhance the product functionality based on customer feedback.
Manage driver support and training, ensuring that drivers receive the necessary training and support ;handle and resolve all the driver complaints effectively.
Collaborate with the field ops team to ensure that passengers are receiving the best front-line support.
Analyze customer feedback to identify areas for improvement and develop strategies to address them.
Develop and implement customer experience policies and procedures to ensure that all passengers receive a consistent level of service.
Provide regular reports to senior management on the performance of the customer experience function.
Performing any ad-hoc responsibilities that may arise in future as the product evolves and overall scope of the role expands.
Represent the customer experience function in meetings with other departments and stakeholders.
Process refunds as per our cancellation and refunds policy.
Offer the best in class customer service by going the extra mile and ensuring a timely resolution of customer complaints.
Conduct focus groups, roll-out NPS surveys to collect feedback from passengers and drivers and ensure we incorporate their suggestions to improve the overall quality of service.
Knowledge of Microsoft Office and G-suite.

Our ideal candidate would have:
Education & Experience:

Bachelor’s degree in Business Administration or Diploma in Customer Relationship Management or related course
At least 5 years of experience in customer support or customer experience management, preferably from the transport or logistics industry.
Strong leadership skills with demonstrated experience building and managing a team.
Excellent communication and interpersonal skills, with the ability to work with people at all levels of the organization.
Strong analytical skills, with the ability to analyze data and identify trends.
Strong problem-solving skills, with the ability to develop and implement effective solutions.
Familiarity with SAAS products and transportation technologies is desired
Proficiency with spreadsheets, databases. Additional knowledge of CRM tools would be a plus.

Attitued and Approach: 

High proficiency in Microsoft Office, with emphasis on advanced skills in Exce
Very good knowledge of PowerPoint
Excellent interpersonal and communication skills
Fluent in Kiswahili and English  
Detail-oriented and positive attitude
Strong analytical, organizational, and time management skills
Ability to work in a fast-paced, dynamic environment.
We offer a competitive salary, health insurance, and other benefits. If you are a talented and experienced customer experience manager who is passionate about providing the best possible experience for our customers, we want to hear from you. more

You might like this job if: 

You’re a perfectionist and love getting into the fine details 
You’re able to think on your feet and create systems, policies and processes that support scale
You’re ambitious, quick to learn new skills, and like to multitask.
You want to create a cleaner, safer, and technologically advanced future for African cities.

Roles and Responsibilities:

Analyze... financial information and assess the creditworthiness of the applicant through financial statements and credit history.
Process and give recommendations on credit applications within the current limits and prepare a full credit analysis for credit proposal presentation in the credit committee.
Understanding of business, economic and industry risk and to clearly identify financial risks and/or other risks associated to the transaction (Asset, structure etc)
Assist in reviewing and negotiating agreements, financing, joint development and multi-partner agreements;
Consolidate reports that are accurate,  insightful and relevant to the department and company
Monitor lease portfolio to detect signs of financial distress. Track, analyze and report project portfolio information and status, revenues/dues collected, cost of goods and transaction costs, and other key metrics. Prepare financial analyses of production variances.
Filing official insurance - related paperwork such as claims and any other insurance documents that are brought forth from the Operations Team.
Participate in the administrative daily workload as the scanning of all credit and insurance documents.
Improve the effectiveness of the credit appraisal processes.
Perform all other duties as assigned.

Education & Experience:

Bachelor's Degree in Finance, Accounting or other business related field 
Certified Financial Analyst will be an additional advantage 
3-5 years of strong quantitative credit experience in a bank, deposit taking sacco or any other financial institution. 
Impeccable understanding of financial statements, ratios and concepts
Experience performing financial modeling and the understanding of financial concepts.
Proficiency with spreadsheets, databases. Additional knowledge of financial software is a plus..

Attitude and approach

Ethical behavior
Strong communication and analytical skills.
Advanced Excel Skills
A strong attention to detail and ability to notice discrepancy in data 
A proactive approach to work, the ability to handle multiple tasks, and to maintain a high-quality standard when working under time pressure.
Excited to learn & not scared of asking questions more

You might like this job if:

You believe electric transportation is the future and want to make it a reality.
You’re able to take a risk on something new, thrive in ambiguity, and can adapt to change.
You solve problems, not just answer questions.
You want to create a cleaner, safer, and technologically advanced future for African cities.

Responsibilities

Maintain the integrity and... accuracy of BasiGo spares, tools and equipment
Receives and unpacks materials, supplies, equipment, tools and parts. Verifies articles receive against packing lists, invoices and purchase orders; notes discrepancies, damage and/or defects
Requisitions materials and supplies according to established limits; informs Service Lead of problems regarding stock limits and product quality. 
Consistently and constantly prioritizes assignments to ensure smooth operation of the Depot.
Stores materials received in bins, on shelves, or in other appropriate locations or arranges for the appropriate delivery of the received materials.
Issues materials, supplies, and other articles from stock through Computerized Inventory Management System.
Identifies and inventories long life, major cost items such as special diagnostic equipment, power tools, test equipment and electrical appliances, affixes appropriate asset stickers.
Takes regular or daily cycle count(s) of the Bus Stores inventory.
Develops and maintains cooperative, effective, productive and tactful working relationships with Basigo service personnel, engineers and others in the course of the work.
Follows the safety and health rules and safe working practices applicable to his or her job.
Any other reasonable duties as may be assigned.

Our ideal candidate would have:

Minimum of a college diploma or equivalent
1+ years of experience in storekeeping, inventory control, or recordkeeping
Proper knowledge of advanced excel functions
Familiarity with standard concepts and best practices in a stockroom or warehouse environment
Analytical mind with ability to make accurate mathematical computations
Excellent written and verbal communication skills.
Competencies in data entry, analysis, and management
Keen attention to detail and ability to effectively manage time
Strong team player who is ready to collaborate and achieve the best result for the team!
Able to work flexible hours (including night shift) more

Roles & Responsibilities

Develop a suite of software applications for data acquisition, customer management, customer reporting and payments, and operations management.
Develop internal and client facing front-end web interfaces on established frameworks.
Build out a reliable cloud based architecture (e.g. AWS or other)
Develop interfaces to third-party software services and data... systems.
Deploy tools and simple processes to facilitate QA, issue resolution, and bug tracking.
Work with cross-departmental teammates to assess SW development projects, define priorities, communicate status, and develop priorities.

Experience:

Bachelor’s degree in Computer Science, Software Engineering, or at least 3 years of experience as a software developer building software at scale.
Proficiency with server-side languages such as Python, Java, or .Net, and utilizing external APIs for integration with partner systems.
Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript and frameworks such React and Angular.
Proficiency developing simple mobile applications for Android OS is a plus.
Understanding of software QA processes and a demonstrated ability to self-test and personally ensure quality for code.
Direct experience with relational database technology such as MySQL, PostgreSQL, RDS, etc.
Direct experience with non-relational database technologies such as MongoDB, DynamoDB, etc.
Experience with AWS infrastructure or other similar cloud-based infrastructure services. more

You might like this job if:

You believe electric transportation is the future and want to make it a reality
You enjoy complex challenges that merge technical and business objectives
You get excited about building something new. You thrive in ambiguity and can adapt to change
You enjoy both managing a team to its potential and being part of the work itself.
You want to create a cleaner,... safer, and technologically advanced future for African cities.

Responsibilities:

Member of BasiGo’s cross-functional leadership team supporting prioritization and decision-making across the organization.
Develop and lead a charging infrastructure team whose responsibilities include:

Technical and economic modeling, strategy, planning and design of a charging network based on bus operational needs and existing power infrastructure.
Develop BasiGo’s product and service offering for high-quality EV charging
Secure strategically aligned charging sites by building business relationships with property and business owners.
Build and maintain power infrastructure to support charger installations
Collaborate with utilities, energy sector regulators, and contractors to deploy a reliable and compliant charging network


Create and execute BasiGo’s business strategy around electric vehicle charging.
Managing the CapEx and OpEx budget for charging network deployment.
Define OKR’s for the charging infrastructure division of the business
Continuously improve BasiGo’s charging operations to ensure we are meeting business KPI’s and expectations for customer experience.
Evaluate charging system deployment in potential BasiGo expansion markets.
Responsible for ensuring all BasiGo charging sites are designed for safety, reliability, and meet all relevant regulatory requirements.
Work cross-functionally with leaders in engineering, operations, and finance to ensure high-level business objectives are met.
Develop and manage key strategic relationships with charging infrastructure partners.

Our ideal candidate would have:

Required Experience & Qualifications

Master's in Engineering OR an MBA with experience in energy systems
5+ years of experience managing a multi-disciplinary technical team 
8+ years working in energy infrastructure in East Africa
Demonstrated experience managing multi-disciplinary projects from concept to delivery



Preferred Experience & Qualifications

Strong understanding of financing and business models for energy infrastructure
Experience working with utilities and government agencies in the energy or transport sectors
Experience or familiarity with regulations of electric vehicle charging facilities standards is a plus
Experience in developing heavy demand-side energy projects for commercial and industrial consumers such as Data Centers, Telcom Towers, or factories.
Demonstrated ability to independently manage and execute technical projects with a small internal  team and outside contractors. more