Job Purpose 
The Human Resources Officer will be responsible for establishing efficient and scalable HR processes in a fast-paced start-up environment. They should be a pragmatic, positive, engaging, and experienced HR professional who can handle challenging employee situations with sensitivity and empathy.
Job Duties and Responsibilities 

Collaborate with the People Operations team to... support all aspects of the employee life cycle, including recruitment, onboarding, benefits administration, and performance management
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Develop HR policy and procedures to drive performance and mitigate disputes
Bridge management and employee relations by addressing demands, grievances, or other issues
Support managers dealing with employee concerns and performance management processes
Support team members with challenges and issues as they develop in their roles with Amitruck
Build effective scalable HR systems, tactics, and metrics across the organization
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Manage the reward and benefit programs
Report to the leadership team and provide decision support through HR metrics
Ensure legal compliance throughout human resource management

Experience Required 

Bachelor's degree in Human resource management or related field
At least 3 years of experience in a People Operations or HR role, preferably in a startup or tech environment
Strong understanding of local labor laws and regulations
Excellent interpersonal and communication skills, with the ability to work effectively with diverse teams
Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
Proficient in Microsoft Office Suite and HRIS platforms. Experience with Google Workspace a plus
Fluency in English (Swahili a plus) more

We are seeking a highly motivated, experienced, and strategic sales leader to join our leadership team and help us continue our growth trajectory. The perfect candidate will have experience navigating from founder-led sales to building the first organised sales team.
Key Responsibilities:
Sales Strategy and Execution



Develop and implement a scalable sales strategy that aligns with our... growth objectives and targets.
Continuously refine and iterate the sales process to optimize conversions, shorten sales cycles, and increase revenue.
Utilize data and analytics to make informed decisions and drive continuous improvement in sales performance.

Team Building and Management



Recruit, train, and lead a high-performing team of Sales Development Representatives (SDRs) and Account Executives (AEs).
Contribute to the development of a recruitment playbook on sourcing, screening and onboarding the sales team.
Establish a performance-driven culture through setting clear expectations, monitoring progress, and providing ongoing coaching and feedback.
Foster a collaborative and inclusive work environment that promotes knowledge sharing and skill development among team members.

Ideal Customer Profile Development



Collaborate with marketing, product, and customer success teams to define and refine the ideal customer profile (ICP).
Leverage insights from customer interactions, industry trends, and market research to identify opportunities for product-market fit and drive targeted sales efforts.
Continuously evaluate the ICP to ensure alignment with the company's strategic objectives and evolving market dynamics.

Revenue Growth and Forecasting



Develop and manage sales forecasts and sales pipelines to ensure accurate revenue projections and attainment of sales targets.
Collaborate with finance and operations teams to ensure sales resources are allocated efficiently to support growth objectives.
Monitor and report on key performance indicators (KPIs) to track progress and identify areas for improvement.

Thought Leadership and Industry Expertise



Stay current on industry trends, competitor activities, and emerging technologies through regular engagement with credible technology publications and blogs such as TechCrunch.
Represent the company at industry events, conferences, and networking opportunities to build brand awareness and cultivate relationships with key stakeholders.
Serve as a thought leader and subject matter expert within the organization, contributing valuable insights to inform product development, marketing initiatives, and customer success strategies.

Key Performance Indicators (KPIs):

Sales revenue growth
Sales pipeline development and conversion rate
Customer acquisition cost (CAC) and lifetime value (LTV) optimization
Sales team performance metrics (e.g., quota attainment, ramp-up time, and retention)
Market share growth and competitive positioning

Qualifications:

10+ years of experience in sales, with a proven track record of success in the logistics or technology industry
5+ years of experience in sales leadership roles, including team building, strategy development, and execution
Strong communication, negotiation, and presentation skills
Ability to thrive in a fast-paced, dynamic startup environment
Willingness to travel as needed to support sales initiatives and spend time in Nairobi more

The role
We are seeking a highly motivated, experienced, and strategic sales leader to join our leadership team and help us continue our growth trajectory. The perfect candidate will have experience navigating from founder-led sales to building the first organised sales team.
Key Responsibilities:
Sales Strategy and Execution



Develop and implement a scalable sales strategy that aligns... with our growth objectives and targets.
Continuously refine and iterate the sales process to optimize conversions, shorten sales cycles, and increase revenue.
Utilize data and analytics to make informed decisions and drive continuous improvement in sales performance.

Team Building and Management



Recruit, train, and lead a high-performing team of Sales Development Representatives (SDRs) and Account Executives (AEs).
Contribute to the development of a recruitment playbook on sourcing, screening and onboarding the sales team.
Establish a performance-driven culture through setting clear expectations, monitoring progress, and providing ongoing coaching and feedback.
Foster a collaborative and inclusive work environment that promotes knowledge sharing and skill development among team members.

Ideal Customer Profile Development



Collaborate with marketing, product, and customer success teams to define and refine the ideal customer profile (ICP).
Leverage insights from customer interactions, industry trends, and market research to identify opportunities for product-market fit and drive targeted sales efforts.
Continuously evaluate the ICP to ensure alignment with the company's strategic objectives and evolving market dynamics.

Revenue Growth and Forecasting



Develop and manage sales forecasts and sales pipelines to ensure accurate revenue projections and attainment of sales targets.
Collaborate with finance and operations teams to ensure sales resources are allocated efficiently to support growth objectives.
Monitor and report on key performance indicators (KPIs) to track progress and identify areas for improvement.

Thought Leadership and Industry Expertise



Stay current on industry trends, competitor activities, and emerging technologies through regular engagement with credible technology publications and blogs such as TechCrunch.
Represent the company at industry events, conferences, and networking opportunities to build brand awareness and cultivate relationships with key stakeholders.
Serve as a thought leader and subject matter expert within the organization, contributing valuable insights to inform product development, marketing initiatives, and customer success strategies.

Key Performance Indicators (KPIs):

Sales revenue growth
Sales pipeline development and conversion rate
Customer acquisition cost (CAC) and lifetime value (LTV) optimization
Sales team performance metrics (e.g., quota attainment, ramp-up time, and retention)
Market share growth and competitive positioning

Qualifications:

Bachelor's degree in business, marketing, or a related field; advanced degree preferred
10+ years of experience in sales, with a proven track record of success in the logistics or technology industry
5+ years of experience in sales leadership roles, including team building, strategy development, and execution
Strong communication, negotiation, and presentation skills
Ability to thrive in a fast-paced, dynamic startup environment
Willingness to travel as needed to support sales initiatives and spend time in the Nairobi more

Job Purpose 
The customer experience researcher and designer will be responsible for researching, analyzing and designing customer experiences that align with the company's goals, values and customer needs. You will collaborate with cross-functional teams to develop insights and design strategies that improve customer satisfaction, engagement, and loyalty.
Job Duties and... Responsibilities 

Conduct qualitative and quantitative research to identify customer needs, pain points, and behaviors.
Analyze customer feedback and data to identify trends and insights that inform customer experience design decisions.
Develop customer personas and journey maps that capture customer behavior and experiences.
Collaborate with cross-functional teams to develop customer experience strategies that align with business objectives.
Design customer touchpoints and interactions, including but not limited to user interface design, content creation, and customer support experiences.
Develop and conduct usability tests and user research studies to evaluate customer experience solutions.
Continuously monitor and evaluate the effectiveness of customer experience strategies and design solutions, and make adjustments as necessary.
Stay up-to-date with industry trends and best practices related to customer experience research and design.

Skills and Experience Required 

Bachelor's or Master's degree in human-computer interaction, design, psychology, or a related field.
3+ years of experience in customer experience research and design, preferably in a software or technology company.
Strong understanding of user-centered design principles, methodologies, and processes.
Proven track record of conducting user research, developing personas and journey maps, and designing effective customer experiences.
Excellent problem-solving skills and ability to work collaboratively with cross-functional teams.
Experience using design tools such as Sketch, Figma, or Adobe Creative Suite.
Strong verbal and written communication skills. more

Job Purpose 
The Recruiter will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent. Additionally, they will work closely with all relevant internal stakeholders to ensure new joiners are appropriately onboarded to the organisation and their respective roles.
Job Duties and Responsibilities 
Pre Recruitment... Preparation

Working with the hiring manager to develop a comprehensive job description for the vacant position(s).
In consultation with the Head of People and hiring manager, craft salary and benefits package entitlement for each role.
Preparing job ads based on the agreed job description.
Identifying the best talent source suitable for the vacant position(s).
Identifying ancillary needs for the role ( eg work tools, seating space) and coordinating with the necessary internal enabler to have these in place.
Ensuring that 3rd party recruitment agencies are well briefed on the requirements and turnaround timelines for a hiring campaign when enjoined.
Preparing all necessary collateral to support the hiring campaign (technical assessments, scoring sheets).
Ensuring that all vacant positions are loaded on the Applicant Tracking System (ATS)

Selection

Leveraging sourcing tools to source for appropriate profiles as per hiring criteria.
Longlisting and shortlisting candidates in accordance with the agreed criteria.
Setting up and facilitating in-person or virtual technical assessments.
Setting up and facilitating in-person interviews.
Ensuring all unsuccessful candidates are notified of their status in a clear and timely manner.

Preboarding

Facilitating background checks.
Facilitating finalists' terms of service negotiations, ensuring all communication is as per terms agreed to by management.
Preparing and facilitating e-signature of all employment paperwork as needed.
Setting up new joiners on the relevant internal communication platforms.
Working with the hiring manager to craft the new joiners' onboarding plan.
Ensuring the necessary work tools needed by the new joiner are ready and in good working condition.

Administrative

Keep all relevant employee databases accurate and up to date.
Ensuring the hiring pipeline on the ATS are well organised and CVs categorised appropriately.
Prepare documents and reports as guided by the Head of People Operations.
Create new and continuously improve the available recruitment collateral.
Ensure all information they handle is treated with the utmost confidentiality.
Present reports on recruitment and analyses the status of recruitment practices regularly to the team and management.
Uphold the highest quality standards when undertaking all their tasks.

Collaboration

Work effectively with hiring managers to understand their hiring needs and how to optimize time and resources to fill vacant positions.
Communicate effectively with 3rd party recruiters to ensure unique hiring needs are met within the stipulated time and that hires meet the expectations.
Work effectively with the rest of the People Operations team to ensure new hires are effectively onboarding and settled in the business.
Work effectively with all across the organization as needed.

Competencies 

Effective verbal and written communication skills
Negotiation skills
Planning and organising
Active listening
Multitasking
Relationship building
Effective time management

Experience Required 

Bachelor's Degree in Human Resources, Business Administration, or a related field.
CHRP (K) qualification is an added advantage.
5-7 years of work experience as an in-house recruiter.
Highly proficient in the use of Gsuite and applicant tracking and HRIS systems.
Extensive knowledge of interview techniques and applicant screening methods.
Deep understanding of Kenya employment laws and regulations.
Extensive knowledge of a wide variety of sourcing avenues. more

Job Purpose 
The financial accountant shall compile, analyze, verify, and prepare financial records for the organization in keeping with the accounting standards and organizational requirements.
Job Duties and Responsibilities 



Accounts Receivables

Preparation of customer invoices as per invoicing schedule.
Receipting customers' payments accurately in QuickBooks.
Maintaining customer... accounts records in QuickBooks.
Posting income and income-related expenses in QuickBooks.
Generating ETR receipts for all vatable invoices.
Preparing bank reconciliation statements.
Conducting debt follow-up for the over-due accounts.

Accounts Payables

Receiving and manually capturing all supplier invoices on QuickBooks.
Verifying prices and amounts received with invoices to ensure proper payments to vendors.
Ensuring that only approved invoices are accurately and completely captured in QuickBooks.
Ensuring that all costs are allocated to the correct general ledger accounts and cost centers in QuickBooks.
Sending suppliers’ remittances/proof of payment and statements.

Administrative

Reviewing and maintaining fixed assets register and journals
Maintain proper filing of documents and maintaining proper records.
Other accounting duties may from time to time be assigned by your manager.

Skills and Experience Required 

Bachelor’s degree in any business-related field.
CPA (k) professional qualification.
High proficiency in Microsoft excel.
Previous extensive exposure to QuickBooks.
Up to 5 years of previous work experience in a similar role preferably in an early to mid-stage startup. more

About The Role 
As an intern, you will work in our operations division to ensure the effective, timely, and consistent rendering of operational support to our drivers and cargo owners.
What Are We Looking For? 
Do you possess any of the following attributes:

A high level of attention to detail in the execution of your tasks
An ability to actively listen and take instructional guidance
An... ability to emphatically engage with others
Ability and willingness to learn new skills
An ability to work in a multicultural environment
An ability to meaningfully contribute to a cause
An ability to work effectively under minimum supervision
An ability to collaborate effectively with others

Do you possess the following technical qualifications:

A Bachelor's degree in any field and graduated no later than 2019
An ability to communicate effectively: written and oral
An ability to think analytically
An ability to draw meaningful insights from data
Previous exposure to and intermediate use of Gsuite applications more

Job Purpose 
The accounts assistant shall compile, analyze, verify and prepare financial records for the organization in keeping with the accounting standards and organizational requirements.
Job Duties and Responsibilities 



Accounts Receivables

Preparation of customer invoices as per invoicing schedule.
Receipting customers' payments accurately in QuickBooks.
Maintaining customer... accounts records in QuickBooks.
Posting income and income-related expenses in QuickBooks.
Generating ETR receipts for all vatable invoices.
Assisting in the preparation of Bank Reconciliation Statements.
Assisting in debt follow-up for the over-due accounts

Accounts Payables

Receiving and manually capturing all supplier invoices on QuickBooks.
Verifying prices and amounts received with invoices to ensure proper payments to vendors.
Ensuring that only approved invoices are accurately and completely captured in QuickBooks.
Ensuring that all costs are allocated to the correct general ledger accounts and cost centers in QuickBooks.
Sending suppliers’ remittances/proof of payment and statements.

Administrative

Reviewing and maintaining fixed assets register and journals
Maintain proper filing of documents and maintaining proper records.
Other accounting duties may from time to time be assigned by your manager.

Skills and Experience Required 

Bachelor’s degree in any business-related field.
CPA (k) or ACCA professional qualification.
High proficiency in Microsoft excel.
Up to 3 years of previous work experience in a similar role preferably in an early to mid-stage startup. more