ABOUT ALU
At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers,... problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK
The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE TEAM
The Operations Team is a vital part of ALU's mission, as we ensure the smooth functioning of the university's administrative, logistical, and technological infrastructure. We work collaboratively to provide top-notch support to our students, faculty, and staff, and are committed to maintaining a culture of excellence, innovation, and inclusivity. Our team regularly interacts with other teams such as student life, admissions, academics and finance to provide seamless support for the university's operations.

ABOUT THE INTERNSHIP
We are seeking a Campus Operations Intern to support the daily operations of our ALU’s campus.The Campus Operations Agent will play a key role in ensuring efficient campus operations by providing administrative support, developing systems, managing inventories & stock levels, optimizing resources, coordinating logistics, managing the front desk functions, and providing a support role in procurement & finance procedures. As a Campus Operations Intern, you will be instrumental in bringing this vision to life by ensuring a seamless, high-quality campus experience for students, staff, and guests.

RESPONSIBILITIES 


- Manage and respond to student and staff support tickets using Freshdesk or similarplatforms.

- Monitor campus facilities and report maintenance issues promptly.

- Assist in the coordination of logistics for campus events and daily activities.

- Support inventory tracking and resource management for campus assets.

- Work closely with the Facilities, Tech, and Security teams to ensure seamless operations.

- Conduct regular campus walkthroughs to maintain cleanliness, safety, and functionality.

- Compile and submit monthly operations reports and suggest improvements.

- Provide excellent customer service to all campus stakeholders with empathy and professionalism.



Oversight & Quality Assurance


- Execute scheduled monthly facility inspections.

- Monitor the cleanliness and safety standards across the campus, ensuring high-quality service deliveryfrom cleaning staff.

- Track and follow up on snag reports and campus facility issues flagged by students orstaff.

- Support vendor relationship management through clear communication, performancefeedback, and collaboration.



Communication & Collaboration


- Collaborate closely with the Security team to ensure a safe and secure campusenvironment.

- Assist the Maintenance team with regular updates and coordination for ongoing repairsand improvements.

- Reissue and track lost-and-found items efficiently.



Who You Are


- You’re punctual, dependable, and can be trusted to manage critical day-to-dayresponsibilities.

- You interact confidently and clearly with students, staff, and visitors.

- You have a keen eye for noticing what’s out of place or needs improvement.

- You thrive in dynamic settings and can manage multiple priorities with ease.

- You enjoy engaging with people from diverse backgrounds and offer a warm, helpful presence.



Preferred Attributes


- Passion for education and community support.

- Proactive, detail-oriented, and self-motivated.

- Team player with a collaborative mindset.

- Previous experience in campus operations or administration is a plus.



What You’ll Gain


- Real-world experience in operations and administrative support.

- Professional mentorship and skill development in a pan-African, innovative institution.

- A chance to contribute meaningfully to the student experience at ALU.



SKILL DEVELOPMENT PLAN

Interning with the Ops team will surely develop, but not limited to, these skills:


- Communicating with multiple stakeholders

-  Managing different projects using functional metrics

-  Exercising leading self and leading others



  Location: Kigali, Rwanda


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ABOUT ALU
ALU provides higher education for a higher purpose. Our students declare missions, not majors. They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now. Together... with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

 

HOW WE WORK
The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership College of Higher Education team is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

 

ABOUT THE ROLE
The Vice Provost is a senior academic leader at ALU who works closely with the Provost and Chief Product Officer to shape and advance the University’s academic strategy. This role is central to ensuring that ALU’s programs remain globally competitive, industry-relevant, and anchored in academic quality, while also scaling innovation across the institution.

The Vice Provost represents ALU in high-profile higher education and industry forums, strengthening the University’s reputation, credibility, and influence within Africa and globally. While the core mandate is to drive academic excellence and program leadership, the role also steers ALU’s research and thought leadership agenda, connecting emerging ideas and scholarship with curriculum, pedagogy, and entrepreneurship.

This is a role for a visionary academic and strategist who thrives at the intersection of academia and innovation. The successful candidate will anchor academic credibility while pioneering new models of faculty, research, and knowledge creation, redefining how a 21st-century African university contributes to higher education, leadership, and innovation on the global stage.

ROLE RESPONSIBILITIES
Academic Strategy  

- Drive integration of industry trends and global best practices into academic almanac, ensuring offerings remain relevant, competitive, and distinctive.

- Support with oversight of academic program quality, accreditation, and regulatory compliance, guaranteeing continuous improvement and excellence.

- Partner with Product and Delivery teams to ensure curriculum, pedagogy, and student experience achieve high impact.

- Champion academic innovation by embedding new approaches, technologies, and pedagogies into teaching and learning.

- Build and sustain strong relationships with accreditation bodies, regulators, and strategic partners to elevate academic credibility.



Thought Leadership & Research


- Coordinate applied research efforts that inform and enrich curriculum design, industry engagement, and student experience across the Institution.

- Facilitate collaboration with internal and external experts to develop research agendas linked to academic and institutional priorities.

- Act as a brand ambassador by representing ALU in conferences, forums, and public discourse, positioning the University as a thought leader.

- Identify and secure external funding opportunities to support research, academic initiatives, and strategic projects.

- Enhance the visibility and credibility of ALU through published research, events, and high-profile engagements.



Academic Program Leadership


- Provide strategic oversight in collaboration with Product and Design teams, for academic program execution across undergraduate, postgraduate, and executive education.

- Ensure pedagogy and methodology are consistently applied and evolve to maintain academic rigor and market relevance.

- Participate in and recommend ALU signature events and program-specific events that strengthen the institution’s reputation and student experience.

- Serve as faculty professor and teach courses aligned with expertise, contributing directly to student learning and academic excellence.



Faculty Leadership


- Promote the University and support the building of a strong pipeline of qualified faculty, aligned with the institution’s values and mission.

- Train and develop high-quality faculty with strong research and teaching capabilities.

- Provide mentorship and career development opportunities for the University’s faculty, across all programs.

- Evaluate postgraduate faculty performance and promote excellence in teaching, research, and thought leadership.



Program Leadership


- Drive and lead the concepts, strategies and operational success of specific units within the institution including Centre for Entrepreneurship, School of Business, Centre for Reimagine Africa.

- Lead the Business Development agenda, ensuring academic products and services are well-positioned in the marketplace and in entrepreneurship ecosystems.

- Serve as the Custodian of the Entrepreneurship Ethos, embedding entrepreneurial thinking across academic programs and institutional culture.

- Ensure Executive Education is designed and delivered at global standards, aligned with ALU’s strategy, and responsive to evolving leadership and industry needs. 



Success in this role will be measured by:


- Academic Strategy & Quality: Growth in ALU’s visibility, credibility, and global footprint in higher education, supported by strong accreditation outcomes and alignment with global best practice.

- Program Impact: Strength and quality of academic programs, reflected in rankings, enrolment, retention, completion rates, and student satisfaction.

- Executive Education Growth: Expansion of executive education offerings, measured through enrolment, revenue growth, participant impact, and repeat partnerships.

- Faculty Excellence: Advancement of faculty recruitment, development, and performance, ensuring a strong pipeline of qualified, innovative educators.

- Thought Leadership & Research: Tangible research outputs, recognition in industry and academia, and the development of high-value partnerships and funding opportunities.

- Entrepreneurship Ethos: Clear integration and visibility of entrepreneurial thinking across programs, student outcomes, and institutional reputation.



REQUIRED EDUCATION AND EXPERIENCE

- Terminal degree (PhD, EdD, DBA, or equivalent) from a recognized institution, with specialization in business, education, or a closely related discipline.

- Extensive leadership experience (10+ years) in senior higher education roles, ideally including oversight of business schools, executive education, or centers of innovation/entrepreneurship.

- A proven track record in academic strategy, program leadership, and institutional development, preferably within an African or global university context with a strong business and leadership orientation.

- Recognized scholarly contributions, including publications, research outputs, and participation in international academic or industry forums.

- Demonstrated excellence in teaching, curriculum innovation, and pedagogy, with the ability to align academic programs to industry and societal needs.

- Strong expertise in business development and market positioning of academic products and services, including executive education.

- Proven ability to navigate complexity and lead across multiple stakeholders (faculty, students, regulators, funders, and industry partners) in a competitive higher education landscape.

- Exceptional strategic communication, stakeholder engagement, and networking skills, with the ability to represent the institution globally.



REQUIRED COMPETENCIES

- Academic Excellence: Deep commitment to fostering world-class postgraduate education and research.

- Industry Engagement: Strong network and ability to build partnerships with corporate and entrepreneurial ecosystems.

- Strategic Thinking: Capacity to align academic initiatives with current institutional products and services.

- Team Development: Ability to mentor faculty and staff while fostering a culture of excellence and collaboration.

- Innovation & Entrepreneurship: Commitment to pioneering the ALU educational models and promoting entrepreneurship and entrepreneurial leadership in postgraduate education.

- Business Development: Strong ability to engage with investors and external partners to drive business growth for ALU.


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