Key Responsibilities:


As a Product Designer in the CoE, you are a multi-skilled individual that is able to combine UX and UI capabilities to deliver value for businesses and their customers.
The role requires foresight to produce sustainable outputs that can be tested, validated, and integrated into the daily lives of millions across Africa.
At all times you will assess the value of the... designed experience and ensure a high level of craft within your work.
You will have the chance to work across a broad range of projects that enable the business to scale, bring new products to market, and captivate customers through powerful digital experiences.


Daily activities include but not limited to:



Discover


Requirements elicitation
Behavioural data analysis
User surveys and interviews
Persona’s and mental models
Empathy maps
Current product analysis
Competitor product analysis
Best practice analysis
User testing and feature validation


Describe


Solutioning workshops
Feature listing and prioritization
UX definition and principles
Browsing flows
Low-medium fidelity wireframing
Functional prototyping
Accessibility implementation guidelines
User stories and product roadmap contribution


Design


Look and feel establishment
Graphic user interface design
Accessibility implementation and testing
Micro-copy and UX writing
Multi-device design and rollout
Design system utilisation and extension
Micro-interactions and motion prototyping


Develop


Annotated design specifications
Visual asset preparation
Development implementation review
Product experience testing
Content quality assurance checks
Design system governance support


Qualifications

Applicant requirements:


Relevant tertiary qualification
Strong portfolio of product and platform design work
Proficient in utilising prototyping software, Figma and the Adobe suite
A superb eye for design with strong attention to detail
Good understanding of branding, marketing, data, media, social UI, UX, business analysis and technology trends
Ability to articulate and defend design decisions
The ability to create scalable component libraries
Good understanding of the development process and agile methodologies
Ability to work well alongside internal and external client teams
Take initiative and follow a self-leadership approach
Positive can-do attitude
Organised and efficient
Deadline orientated
Empathetic towards others
Strong team player contributing towards positive and respectful collaboration
Willingness to be challenged
Be able to perform within a high-pressure environment more

Job Description


As a Project Manager for Performance Marketing, you’ll play a key role in ensuring the seamless delivery of data-driven digital initiatives.
Overseeing specialists across SEO, CRO, Measurement & Analytics, and Martech - you’ll act as the orchestrator - aligning expertise, timelines, and priorities to drive high-impact outcomes for clients. Working closely with performance... specialists and project stakeholders, you’ll develop structured project plans, manage budgets, and ensure all moving parts are aligned for smooth execution.
You’ll collaborate across teams to keep initiatives on track, proactively problem-solve, and ensure clients remain informed and engaged throughout the process.
This role offers exposure to multiple performance marketing disciplines, making it an ideal opportunity for someone eager to develop deep expertise in digital marketing project delivery.
If you thrive in a fast-paced, results-oriented environment and enjoy bringing structure to complex initiatives, this role is for you.


KEY RESPONSIBILITIES


Own and manage the delivery of performance marketing projects, ensuring they meet Accenture Song’s standard of excellence. What does excellence look like? ·
Flawless execution: Projects are delivered on time, within budget, and to the brief.
Proactive stakeholder communication: Keep clients and internal teams informed with clear, structured updates - helping them plan, managing expectations, and ensuring feedback is captured and actioned effectively.
Deep understanding of digital workflows: Navigate and coordinate cross-functional teams, ensuring performance specialists have the structure and support they need to execute at their best.
Visibility and collaboration: Keep Project Delivery Leads and Client Leads updated on progress, fostering trust and ensuring they can support your success and career growth. ·
End-to-end ownership: Take accountability for every phase of assigned projects, from initiation to completion, with a proactive, problem-solving mindset. · Efficiency and momentum: Drive urgency in tasks, ensuring you are never the bottleneck and that workflows move seamlessly across teams.


EXPECTATIONS ·


Clear, structured communication: Whether it’s briefs, debriefs, emails, status reports, post-campaign analysis, or project plans - your written work should be well thought out, free of errors, and actioned without delay. · Strategic approach to feedback: Client feedback should be interrogated and fully understood before being relayed internally to ensure alignment and efficiency.
Proactive stakeholder updates: Managers, team members, and clients should always be kept informed with accurate, timely updates to maintain momentum and trust.
 Time and cost management: Timesheets must be completed accurately and on time. Cost estimates should be thoroughly checked, approved before work begins, and billed correctly upon approval.
Project tracking and documentation: Maintain up-to-date project histories and archives (Workbook, server, status reports, etc.), ensuring accuracy and easy reference for future work.
What We’re Looking For · 1-3 years of experience in project delivery/client service, the majority being Performance Marketing focused. Telecommunications and financial services sector experience advantageous.
Ownership & Accountability: Proactive, hard-working, and committed to delivering high-quality outcomes with minimal oversight.
Organised & Detail-Oriented: Ability to manage multiple tasks, ensuring accuracy and efficiency in execution.
Strong Communicator & Team Player: Excellent interpersonal skills to collaborate across teams and keep stakeholders informed.
Resilient Under Pressure: Comfortable working in a fast-paced environment, managing tight deadlines, and adapting to shifting priorities.
Logistical Readiness: The role is JHB-based, and a valid driver’s license / reliable transport are required. more

Job Description


The Business Unit Director role is to lead, inspire, set direction and drive their account management business unit to provide extraordinary account management service and add real value to the clients’ business.
Managing the delivery of exceptional creative product that meets or exceeds the clients’ business targets within the defined integrated strategic approach.
To... ensure optimum deployment of integrated 360 degree communication, facilit ate problem solving, monitor the health of the clients’ business within the agency, deliver bottom line client profitability and grow the clients’ business within the agency.
Client Responsibilities Foster and maintain close relationships with clients at a senior level, and ensure communication of any changes to clients’ business obectives to the team.
Actively pursue business development opportunities within the client portfolio in areas that may prove to bring a favourable return on investments for clients.
Share knowledge and best practice across the teams and the agency.
Creating accurate compressive briefs and implementation of project timelines.
Deliver high standards of client satisfaction and continuously adapt and adjust approaches to benefit portfolio needs.
Demontrate an understanding of the clients’ and agency’s business to motivate the team in providing outputs that deliver an optimal return on investment for our client.
Through research and active networking within the industry, ensure that the agency and client are at the forefront of, and appraised on, industry trends and developments.
Ensure that this is shared across the business.
Experience working on a retail account (advantageous).
People Responsibilities Build a strong multi-discipline account management team that can operate interdependently. Improve the team cohesion and synergy through a direct management style that rewards performance and team effort. Instill a value system within the team that is based on integrity, respect and the value of the individual in the work environment. Mentor the team through hands on training and instill a sense of accountability.
Manage the careers of the team including:
Formal performance reviews Personal training and development plans Career planning Participate in the department’s manpower planning and recruitment process.
Champion company initiatives ensuring motivation, consistency and correct messaging.
Finance Responsibilities Responsible for achieving streamlined, efficient and cost effective management of the portfolio. Identify opportunities for expanding the financial potential of the clients’ business. Manage and monitor income and efficiency in the billing ensuring financial administration adheres to best practice.
Drive the ethos of cost control and income growth through to the account management team. Operations Responsibilities Ensure all team members complete timesheets by deadline.
Compile reports to share the overall health and status of the business unit with the management team. Ensure all team staff maintain ethos of Accenture working environment. Ensure team understand and adhere to Accenture processes, especially when engaging with traffic and production. Manage team profitability (limit over- or under-servicing of clients). Qualification Matric essential Relevant tertiary qualification essential Driver’s license and own reliable transport essential


Skills and attribute / Key competencies:


Proficient in MS Office suite (incl. Mail, Word, Powerpoint and Excel) essential Presentation skills Thought leadership Business development Business and commercial acumen Management and leadership Planning and prioritisation, with the ability to copy under pressure and work to tight deadlines Strong negotiation skills and conflict management skills High emotional intelligence and confidence Strategic thinking Excellent interpersonal and team working skill Experience: 10+ years client service and agency experience 7+ years people management experience more

Key Responsibilities:

Business Engagement and Demand Management:


Act as the primary point of contact between business stakeholders and IT for analytics projects and enhancements.
Capture, assess, and prioritize demand from business units, ensuring alignment with organizational strategy.
Collaborate with stakeholders across various African markets to understand local needs and tailor... solutions accordingly. Engage at a Country Managing Director and Functional Director Level.
Identify data and analytic competency gaps and setting up sessions with the relevant Data Product Owners or External vendors.


Project and Enhancement Management:


Manage analytics-related projects, ensuring oversight with the project delivery leads to drive value and align with business objectives.
Evaluate the scope and impact of demands, categorizing them as projects or enhancements.
Coordinate with IT to translate business requirements into technical deliverables.


Financial Oversight:


Oversee Capex and Opex management for analytics initiatives.
Filter and assess quotes from vendors, ensuring cost-effectiveness and value.
Handle administrative tasks related to financial tracking and reporting.


Data Stewardship and Quality Management:


Serve as a Data Steward, ensuring the accuracy, quality, and reliability of business-critical data.
Support compliance of data quality standards, collaborating with IT and business units.
Monitor and resolve data integrity issues in collaboration with AMS/Data Quality team to maintain trust in analytics outputs.
Data Asset Utilisation - ensure that there is clarity on who should be using these and why and ensure adoption such as training is provided.


Governance and Compliance:


Lead governance activities related to BI AMS (Application Managed Services), Digital Factory (DF), and business processes.
Conduct regular access reviews, manage data access permissions, and ensure compliance with organizational policies.
Oversee workspace management, ensuring secure and efficient use of analytics environments.
Engage with various governance bodies such as Data Governing Body and Audit Committee.
Support interactions with Computer Assisted System (CAD) auditing and Statutory Auditors.


Stakeholder Collaboration:


Engage with stakeholders across South Africa and multiple African markets, fostering strong relationships and ensuring alignment.
Communicate effectively with both technical teams and business leaders to drive collaboration and clarity.


Qualifications and Skills:


Bachelor’s degree in business, Analytics, IT, or a related field.
5+ years of experience in analytics, business-IT liaison roles, or related fields.
Strong understanding of analytics processes, data management, and governance principles.
Proven ability to manage financial aspects, including Capex and Opex.
Proficiency in BI tools and platforms (e.g., Power BI) and understanding of data access and workspace management.
Exceptional interpersonal and communication skills, with the ability to engage with diverse stakeholders.
Strong organizational and administrative skills, with attention to detail.
Knowledge of the African business landscape is a significant advantage. more

Key Responsibilities:

Business Engagement and Demand Management:


Act as the primary point of contact between business stakeholders and IT for analytics projects and enhancements.
Capture, assess, and prioritize demand from business units, ensuring alignment with organizational strategy.
Collaborate with stakeholders across various African markets to understand local needs and tailor... solutions accordingly. Engage at a Country Managing Director and Functional Director Level.
Identify data and analytic competency gaps and setting up sessions with the relevant Data Product Owners or External vendors.


Project and Enhancement Management:


Manage analytics-related projects, ensuring oversight with the project delivery leads to drive value and align with business objectives.
Evaluate the scope and impact of demands, categorizing them as projects or enhancements.
Coordinate with IT to translate business requirements into technical deliverables.


Financial Oversight:


Oversee Capex and Opex management for analytics initiatives.
Filter and assess quotes from vendors, ensuring cost-effectiveness and value.
Handle administrative tasks related to financial tracking and reporting.


Data Stewardship and Quality Management:


Serve as a Data Steward, ensuring the accuracy, quality, and reliability of business-critical data.
Support compliance of data quality standards, collaborating with IT and business units.
Monitor and resolve data integrity issues in collaboration with AMS/Data Quality team to maintain trust in analytics outputs.
Data Asset Utilisation - ensure that there is clarity on who should be using these and why and ensure adoption such as training is provided.


Governance and Compliance:


Lead governance activities related to BI AMS (Application Managed Services), Digital Factory (DF), and business processes.
Conduct regular access reviews, manage data access permissions, and ensure compliance with organizational policies.
Oversee workspace management, ensuring secure and efficient use of analytics environments.
Engage with various governance bodies such as Data Governing Body and Audit Committee.
Support interactions with Computer Assisted System (CAD) auditing and Statutory Auditors.


Stakeholder Collaboration:


Engage with stakeholders across South Africa and multiple African markets, fostering strong relationships and ensuring alignment.
Communicate effectively with both technical teams and business leaders to drive collaboration and clarity.


Qualifications and Skills:


Bachelor’s degree in business, Analytics, IT, or a related field.
5+ years of experience in analytics, business-IT liaison roles, or related fields.
Strong understanding of analytics processes, data management, and governance principles.
Proven ability to manage financial aspects, including Capex and Opex.
Proficiency in BI tools and platforms (e.g., Power BI) and understanding of data access and workspace management.
Exceptional interpersonal and communication skills, with the ability to engage with diverse stakeholders.
Strong organizational and administrative skills, with attention to detail.
Knowledge of the African business landscape is a significant advantage. more

THE WORK:


Are you ready to be an SME, collaborate, and manage the team to perform? Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams. Join us in an exciting opportunity where your Business Operation Management skills will shine bright! Define project scope with key stakeholders Effectively manage... milestones and dependencies Support the management of financial, contractual, and operational commitments Monitor delivery performance and quality using metrics and status reporting Mitigate risks as defined in project plan


HERE'S WHAT YOU WILL NEED:


Advanced proficiency in Business Operation Management Advanced proficiency in Project Portfolio Management Tools A minimum of 4 years of experience in relevant related skills Assoc.
Degree/College Diploma in relevant field of studies


BONUS POINTS IF YOU HAVE:


Advanced proficiency in Program Project Management Advanced proficiency in Project Management Body of Knowledge (PMBOK) Advanced proficiency in Project Program & Portfolio Governance more

About the Role We’re looking for a Mid-Weight Art Director with a passion for retail advertising, a strong conceptual mindset, and an exceptional eye for design.
With a minimum of 3-5 years' experience, you should be confident in developing bold, impactful creative work while maintaining the fast pace required in retail.
This role is perfect for someone who thrives in a high-energy environment... and is ready to push creative boundaries across digital, in-store, and beyond-the-shelf concepts.
About Us Our studio manages a diverse portfolio of revitalized retail brands that are striving to be more competitive in the market. We operate in a culture of respect, hard work, and collaboration, where bold ideas and fresh thinking are encouraged.


What You’ll Do:


Lead and develop standout creative concepts for retail campaigns across multiple channels, including digital, in-store, social media, and experiential marketing.
Execute high-quality designs and layouts that elevate retail brands and drive engagement.
Collaborate closely with copywriters, strategists, and senior creatives to produce compelling advertising that meets both creative and commercial objectives. Balance speed and quality, understanding the fast turnaround nature of retail while delivering work that is both strategically sound and creatively exciting.
Bring innovative ideas to the table—this is a space to grow, experiment, and challenge the category.
Leverage AI and generative AI tools to enhance creativity and workflow efficiency. Take ownership of projects, guiding juniors when needed while remaining hands-on with design execution.
Be a self-starter who continuously seeks out learning opportunities and new ways to push creative boundaries. Collaborate with a talented team in a supportive and high-energy studio environment.


What We’re Looking For:


A creative with a strategic mindset—someone who understands the why behind the work and can translate it into compelling creative.
A strong visual and conceptual thinker with a keen eye for design, typography, and branding.
The ability to juggle multiple projects and meet tight deadlines without compromising creativity or quality.
A team player who’s eager to lead, inspire, and bring fresh ideas to our creative output. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
Knowledge of AI and generative AI in creative work is a plus.
A proactive self-starter with a hunger for learning and adapting to industry trends. Strong presentation and communication skills, with the ability to articulate ideas clearly to both internal teams and clients. If you’re looking for a place to sharpen your skills, step up as a creative leader, and help reshape retail advertising, we’d love to hear from you! more

About the Role We’re looking for a Junior Art Director with a passion for retail advertising, a strong conceptual mindset, and an exceptional eye for design.
If you thrive in a fast-paced retail environment but also crave the opportunity to push creative boundaries with innovative digital, in-store, and beyond-the-shelf concepts, this role is for you.
About Us Our studio manages a diverse... portfolio of revitalized retail brands that are striving to be more competitive in the market. We operate in a culture of respect, hard work, and collaboration, where bold ideas and fresh thinking are encouraged.
What You’ll Do: Develop standout creative concepts for retail campaigns across multiple channels, including digital, in-store, social media, and experiential marketing.
Execute high-quality designs and layouts that bring retail brands to life. Work closely with copywriters, strategists, and senior creatives to craft compelling advertising that drives engagement and sales. Balance speed and quality, understanding the fast turnaround nature of retail while delivering strategically sound, creatively exciting work. Bring fresh ideas to the table—this is a space to grow, experiment, and challenge the category. Leverage AI and generative AI tools to enhance creativity and workflow efficiency.
Be a self-starter who continuously seeks out learning opportunities and new ways to push creative boundaries.
Collaborate with a talented team in a supportive and high-energy studio environment.
What We’re Looking For: A creative with a strategic mind—someone who understands the why behind the work.
A strong visual and conceptual thinker with a keen eye for design, typography, and branding.
The ability to juggle multiple projects and meet tight deadlines without compromising creativity or quality. A team player who’s eager to learn, grow, and bring their unique personality and flair to our work. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign etc).
Knowledge of AI and generative AI in creative work is a plus. A proactive self-starter with a hunger for learning and adapting to industry trends. If you’re looking for a place to sharpen your skills, contribute fresh ideas, and help reshape retail advertising, we’d love to hear more

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance public services—creating tangible value at speed and scale.
We are a talent and innovation led company with 738,000 people serving clients in more than... 120 countries.
Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.
We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability.
We are uniquely able to deliver tangible outcomes through our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
Responsibilities (include but are not limited to): Collaborate with a Snr Copywriter to conceptualise advertising strategies according to client brief Research and understand clients marketing initiatives, strategic positioning, and target audience Attend and participate in stand-up / brainstorming sessions Produce sketches and storyboards to visualise ideas Art Direction for all forms of communication including but not limited to: TVC (ability to conceptualise TV campaigns), print, digital, social media etc.
Ensure the level of creative work is high before presenting work to Creative Directors, Group Heads etc. Work closely with internal stakeholders to ensure deadlines are met Assist with mentoring and training junior creatives Keep abreast with adverting trends within industry best practice
Qualifications / Experience / Skill: Tertiary qualification in Art Direction Proficient in MS Office (i.e. Word, Excel, PowerPoint, Keynote etc.) Proficient in Adobe Suite Minimum 4 years’ experience as a Snr Art Director in an Advertising Agency Digital & TTL experience is essential Experience with brand design and brand identity Experience working on WorkBook will be advantageous
A good command of the English language (both verbal and written) Strong presentation skills Strong multitasking skills (ability to work on more than one brief at any given time) Strong time management skills A porti showcasing both TTL & DIgital Personal Attributes: Team player with the ability to work independently Ability to remain calm in a fast-paced environment Creative “out the box” thinker Proactive Resilient Confident Accountable Reliable Solution driven / problem solver Deadline driven Meticulous with attention to detail Other o Comfortable to work on-site o Comfortable to work on alcohol brands more

Social Media Engagement Manager Overview The Social Media Engagement Manager is the first point of contact for the online community, ensuring meaningful interactions and providing support.
This role involves monitoring trends, addressing concerns, and sharing key insights with the creative team to keep the community engaged and heard.
Responsibilities Manage daily interactions for a telecom... brand, including responding to queries, collaborating with service team, engaging with users, posting content, and flagging issues.
Monitor social media trends and identify potential risks to brand reputation.
Work one weekend every three weeks (5 hours per day) to continue engagement and support.
Maintain and update client FAQ documents to ensure accurate and efficient responses.
Requirements 3- 4 years of experience in community or engagement management or customer experience.
Diploma in Digital Marketing or a related field.
Strong attention to detail and ability to work independently.
Proficiency in Khoros (required). Familiarity with Sprinklr, Sprout, or BrandWatch (preferred, with training available).
Excellent communication and collaboration skills. more