Job Description:

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and... driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.


What You’ll Do 

- Perform Opening and Closing Routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non-management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.


What it Takes 

- Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast-paced and challenging environment 



What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

- Quarterly Incentive Bonus Program 
- Paid Time Off 
- Paid Volunteer Day per Year, allowing you to give back to your community 
- Merchandise Discount 
- Medical, Dental and Vision Insurance Available 
- Life and Disability Insurance 
- Associate Assistance Program 
- Paid Parental and Adoption Leave 
- 401(K) Savings Plan with Company Match 
- Training and Development 
- Opportunities for Career Advancement, we believe in promoting from within 
- A Global Team of People Who'll Celebrate you for Being YOU 


Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

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Company DescriptionJob Description 
At Abercrombie & Fitch, the Research Operations Coordinator plays a critical role in supporting the Customer Research team across the full research lifecycle. This remote or Columbus, OH Home Office-based role is responsible for streamlining operations, managing logistics, and ensuring smooth execution of research initiatives. The ideal candidate is a proactive... self-starter who thrives in a fast-paced environment and is passionate about enabling impactful customer insights through operational excellence.
What Will You Be Doing? 
- Research Community Management- Address member support messages, identifying opportunities for systemic improvements
- Create weekly community activities in partnership with Brand Researchers
- Create and send weekly communications to members
- Implement member recruits and drive member engagement
- Leverage AI to create simple research prompts and identify themes to share with researchers
- Collaborate with internal partner teams, including Legal, and external vendors on new or evolving Community Management initiatives


- Research Participant Recruitment & Project Logistics
- Manage recruitment for digital and in-person research such as in-depth interviews, focus groups, and customer immersion shop-alongs across cities, including vetting, scheduling and confirming participants
- Execute research projects logistics including managing communications, booking venues, arranging incentives



What Do You Need To Bring? 
- Bachelor's Degree or related experience
- Minimum 2 years of experience in research operations, project coordination, or related role
- Strong project management capabilities and excellent communication skills
- Self-starter with the ability to work independently and drive projects to completion
- Creative problem solver with a humble, team-oriented, and optimistic attitude
- Ability to thrive in a high-energy, fast-paced environment
 

Our Company  
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. 
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  
Benefits & Perks  
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  
- Incentive bonus program
- 401(K) savings plan with company match
- Annual companywide review process 
- Flexible spending accounts 
- Medical, dental and vision insurance 
- Life and disability insurance 
- Associate assistance program 
- Paid parental and adoption leave 
- Access to fertility and adoption benefits through Carrot 
- Access to mental health and wellness app, Headspace
- Paid Caregiver Leave
- Mobile Stipend
- Paid time off and one paid volunteer day per year, allowing you to give back to your community 
- Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year) 
- Seven associate wellness half days per year 
- Merchandise discount on all of our brands 
- Opportunities for career advancement, we believe in promoting from within 
- Access to multiple Associate Resource Groups 
- Global team of people who will celebrate you for being YOU! 

Additional InformationABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
This role allows for remote work across the U.S.. Therefore, in states and cities that require the hourly or salary compensation or pay range to be included in a job posting, the recruiting pay range for this position is $20/hr  - $22/hr. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.
 
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