Employees assigned more complex projects early in their work history had better outcomes later in their careers


Study highlights pivotal role of early assignments in career development

Employees' early work experiences in an organization can significantly affect their socialization. Much of the research on this topic has documented how certain organization-wide practices succeed or fail in making newcomers so-called good citizens, but little is known about how different early experiences lead to varied... socialization outcomes. In a new study, researchers examined the impact of early project team assignments on newcomers' career kickoffs. They found that those assigned to more complex projects during this phase had better outcomes later in their careers.

The study, by researchers at Carnegie Mellon University and the University of Kentucky, appears in Academy of Management Journal.

"It is critical to explore organizational socialization practices that simultaneously support newcomers' on-the-job learning and drive their status attainment, and to identify the conditions under which these practices yield optimal outcomes," explains David Krackhardt, professor of organizations at Carnegie Mellon's Heinz College, who coauthored the study. "This is especially important in the dynamic and rapidly evolving high-tech industry, where early career experiences can have a profound and enduring impact on employees' future performance and career progression, and the value they bring to their organizations."

New hires are a growing part of many organizations' workforce: Nearly a quarter of U.S. workers have been with their employer for less than a year, according to the U.S. Bureau of Labor Statistics. The initial phase of an employee's tenure is crucial because has the potential to exert far-reaching effects on careers over the long term.

In this study, researchers used longitudinal archival data from a private high-tech Chinese company focused on the research, development, and commercialization of new products in the space industry. Between January 2020 and December 2022, the firm randomly assigned more than 500 employees to projects during their first two years on the job.

The study sought to answer three questions: What features of on-the- job experiences generate early career benefits for newcomers? Through what mechanisms do these benefits occur? Who is best positioned to capitalize on these experiences?

New employees who were assigned to more complex projects obtained more professional certifications, reported higher levels of learning, and appeared more frequently in the company's newsletters than did new employees assigned to less complex projects, the study found. These outcomes were associated with higher promotion rates, increased monetary rewards, and better supervisor evaluations.

The study also found that previous experience in a similar industry amplified the positive effects of project complexity on employees' learning and status attainment. Researchers concluded that these two aspects of socialization -- learning and status achievement -- were fundamentally independent of one another.

"Our study is the first to consider status attainment as a key indicator of successful socialization by examining how on-the-job experiences during the entry period influence newcomers' integration into an organization's informal status hierarchy," says Nynke Niezink, assistant professor of statistics and data science at Carnegie Mellon and an affiliated member of the faculty of Heinz college, who coauthored the study. "Our findings underscore the pivotal role of early assignments in shaping newcomers' career development."

"Being assigned to projects with high coordination and component complexity gives newcomers substantial learning and status benefits, which subsequently unfold as advantages to promotion and performance," adds Shihan Li, assistant professor of management at the University of Kentucky's Gatton College of Business and Economics, who led the study. "And prior accumulated human capital plays a crucial role in enabling newcomers to effectively capitalize on their assignments to complex projects."

Among the study's limitations, the authors note that their measures of status may not fully capture the nuances that exist in all firms. In addition, they did not consider such factors as intrinsic motivation and a sense of meaningfulness in work.
 
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Ghostworking: 92% Of Employees Job Search On Company Time


The trend of ghostworking -- pretending to work while doing little to no meaningful work--isn't a new phenomenon. It has been a tactic for employees to react to demands imposed on them from management or the result of their desperation to prove they're working for fear of losing their jobs. It used to be called productivity theater or quiet quitting. Now, ghostworking has taken on a whole new... dimension--not just fake working but job hunting when on the clock.

Ghostworking is a sign of the growing mistrust and tug-of-war between employers and employees, as both sides display under-the-radar tactics. Since the pandemic, employers have been engaging in certain types of quiet maneuvering like "quiet cutting" and employee surveillance to assuage the needs of business and stabilize their workforce.

Employees, under pressure to perform and "prove" they're working, have retaliated with quiet workaround tactics of their own such as mouse shuffling, "coffee badging" and "quiet vacationing." A new study reveals that ghostworkers are adding insult to injury, not only pretending to work but job hunting on company time.

Resume Now's latest Ghostworking Report indicates a growing productivity crisis of employees faking productivity and even job searching instead of working. The survey was conducted with 1,127 American workers on February 25, 2025. Participants were asked about their time-wasting habits, workplace distractions and the frequency of procrastination at work.

As companies explore ways to prevent killers of productivity, researchers insist that data from this study suggests time-wasting is about the pressure to appear busy. Employees have developed creative strategies to maintain the illusion of productivity, even as many report wasting more time while working remotely than in the office.

The findings reveal that 58% of workers admit they regularly pretend to work and 34% do so occasionally -- often due to pressure to appear busy rather than actually being productive. The survey listed the common strategies employees use to create the illusion of productivity at work:

The researchers explain that these behaviors are the result of a widespread disconnect between expectations and engagement. The study reveals that, when you think the divide couldn't get any worse, shocking numbers of employees confess that they job search when they're supposed to be working.

Perhaps the most shocking survey findings are what ghostworkers are doing to kill time. A whopping 92% admit that they have job-searched during work hours, 55% have regularly searched for a new job while on the clock and 37% have occasionally searched for a new job during work hours.

The most common bold job-hunting move is the 24% of ghostworkers who use company time to edit resumes. Another 23% confess to applying for jobs using work computers, 20% admit to taking recruiter calls from the office and 19% say they have sneaked out for an interview.

Keith Spencer, career expert at Resume Now, sees ghostworking as a symptom of poor communication and burnout. "Many employees feel pressure to appear busy rather than actually being productive," he says. "Rather than focusing on monitoring, companies should explore why employees feel the need to fake productivity and consider addressing underlying issues like unproductive meetings and communication gaps."

On the surface, the profile of all ghostworking looks the same. But it's important that employers exercise caution in judging employee motives without knowing the whole story. A deeper look unearths a variety of factors that can lead workers to check out and not measure up to their potential.

Don't judge a book by its cover. The first step employers can take is to distinguish between ghostworkers who are dragging their feet and doing the bare minimum for the wrong reasons and an A-team worker who is engaged, doing the best but burning out. Or a disheartened employee, overlooked for a promotion, but has been committed to the company. It's important to heck in with employees on a regular basis in a non- threatening way and engage employees in a two-way conversation about their emotional state and individual goals that indicate you care and appreciate them.

Give employees a seat at the table. Let them know you see and hear them. Connect with individual workers on a regular basis so they feel valued and appreciated. Open and honest conversations with staff about expectations can make employees feel like they have a vested interest in the company.

Celebrate and acknowledge workers. Most surveys show that the number one quality employees want above all others is feeling valued and appreciated by their company. Create employee appreciation initiatives so team members feel celebrated and acknowledged for their hard work.

Offering growth opportunities for advancement is the ticket to company loyalty. Workers want to know that their company values their development, wants to see them meet their full potential and is willing to support their training, mentoring and coaching.

The Resume Now survey asked employees whether monitoring employee activity would increase productivity, and 69% answer they would be more productive if their employer monitored their screen time, 19% say monitoring would not change their work habits, 10% say they would just find other ways to take breaks and three percent say it wouldn't matter because they already stay focused.

The larger, more significant view, however, is building employer-employee trust. It's a vicious dance. When employers micro-manage employees, ghostworking is a natural consequence, and when management is aware of ghostworkers, supervision is the result. Both reactions are productivity killers that fuel the cycle. Both sides can end the ghostworking cycle when they place value on productivity over mere visibility and grow a healthier, more productive and engaged workforce.
 
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How humor at work boosts retention and engagement


In an era where employee retention has become one of the biggest challenges in business, leaders are constantly searching for new strategies to keep top talent engaged and committed. While competitive compensation, career development, and flexible work arrangements are essential pieces of the puzzle, there is a surprisingly powerful and often overlooked tool available to every leader: levity and... humor.

Work does not have to be all serious to be taken seriously. In fact, science and experience both confirm that a workplace filled with moments of laughter and lightness can drive deeper engagement, stronger relationships, and longer tenure. In short, humor is not just a "nice to have," it is a strategic advantage for retaining employees in today's fast-moving, high-pressure work environment.

The business case for humor

Let us begin with the research. According to a study by Gallup, employees who report having fun at work are more likely to feel connected to their coworkers, feel engaged in their roles, and stay with the company longer. Deloitte's research found that workplaces with a positive culture, including levity and humor, experience 20 percent lower turnover.

In their book "Humor, Seriously," Stanford professors Jennifer Aaker and Naomi Bagdonas note that leaders who use humor are perceived as more competent, motivating, and trustworthy. They also foster psychological safety, which encourages innovation and collaboration.

The point is clear: humor is not just about telling jokes. It is about creating a workplace culture that feels human. And in doing so, companies can build deeper loyalty and increase retention.

Why humor increases retention

Shared laughter creates bonds. Think of your closest friendships; chances are, they are built on a lot of laughs. The same applies to the workplace. When leaders and teams laugh together, they build a relational foundation that helps people feel emotionally invested in the organization.

When employees know that their workplace allows and even encourages moments of lightness, they are more likely to stay resilient and less likely to disengage or quit.

Authenticity in the workplace fosters deeper satisfaction and loyalty. It is the difference between enduring a job and enjoying it.

When leaders are approachable, retention improves. Employees are more likely to express concerns early, ask for help, and remain committed to the team's success.

Strategies to add more humor and levity in the workplace

If you are ready to start using humor as a retention tool, here are practical ways to integrate it into your leadership style and company culture:

The fine line: Humor that helps vs. humor that hurts

It is important to remember that humor in the workplace should always be inclusive, never at someone's expense, and appropriate to the context. What is funny to one person might feel alienating or offensive to another.

That is why the goal is levity, not comedy. Levity creates lightness. It is about joyful moments, not sarcastic jabs or edgy jokes. A strong culture of humor is one where everyone feels safe to participate and no one feels like the punchline.

Real-world examples of humor in action

Southwest Airlines -- Known for their humorous flight announcements and internal culture, Southwest fosters employee satisfaction and loyalty through fun. Their approach leads to strong employee retention in a highly competitive industry.

Zappos -- Zappos' core values include "Create Fun and a Little Weirdness." They embrace employee individuality and creativity, which leads to happier employees and lower turnover.

HubSpot -- Their internal Slack channels include spaces for jokes, memes, and team banter. Leaders regularly post humorous content that aligns with company culture, helping employees feel more engaged and connected even remotely.

Final thought: Laughter is loyalty

In today's competitive talent market, people do not just want a paycheck. They want to feel something. They want to feel connected, valued, and like they are part of something meaningful and fun.

Levity and humor are some of the simplest, most human ways to provide that. They do not require a huge budget or a sweeping cultural overhaul. Just a shift in mindset; a willingness to lead with warmth, laugh at ourselves, and bring a little joy to the daily grind.

If you want people to stay, make them smile. Because in the end, happy teams do not leave. They laugh, grow, and thrive together.
 
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  • So I am studying HR, and I couldn’t agree with you more on this post. I work for a wonderful company and I work in the lobby. When people are on their... way out to go home at the end of their shifts, I always make sure that they have a smile on their face when they leave. people come up to me and start talking to me like I’m a therapist. People like being told the truth instead of lies because I tell how it is. People respect that more. Many individuals have told me we need more people like you and that brings me hope that if I can make someone smile, they can make someone else smile.  more

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Why Your Engagement Strategy Is Failing


If your team is unmotivated, checked out, and potentially browsing the job ads, you're absolutely not alone. Old-school engagement strategies aren't working anymore, and, in some cases, they're backfiring horribly. In 2025, the old-world promises of career development and the distant dangling carrot of promotion just won't cut it.

Constant employee recognition is the key to engagement, but... you must get it right.

The Problem: Outdated Engagement Tactics

We all know that employee engagement is a good thing. According to the Gallup State of the Workforce report, low employee engagement costs the global economy $8.8 trillion annually. On a smaller scale, highly engaged employees are 51% less likely to leave, and when you do have to replace a valued member of the team, it can cost between 50% and 200% of their salary.

While the basics are well-known, many companies still don't fully understand employee engagement and recognition. Perks like bonuses and gift cards are all well and good, but they don't really make employees feel valued and motivated.

The latest Gallup report revealed that only 23% of global employees feel engaged at work, and an incredible 59% are already in the process of quiet quitting.

Engagement Starts from Within

True engagement has nothing to do with turning up every day, or hitting KPIs. It's about the psychological and emotional connection to their work and team. So, engagement starts internally and can't be bought, which is where most companies get it badly wrong.

Psychologists Fred Luthans and Carolyn M. Youssef-Morgan, in their book Psychological Capital and Beyond, identified four critical internal drivers of engagement: Hope, Efficacy, Resilience, and Optimism, which conveniently spells HERO.

The key to true engagement lies in encouraging and cultivating these basic human emotions to produce a healthier working environment for the individual and the team. Choose one of the HERO elements for the best results, track your progress over a quarter, and then build from there.

Raechel Duplain, VP of Marketing at Motivosity, says, "In 2025, the secret to real employee engagement is not in perks or rewards alone. Those may provide short-term motivation, but they don't drive consistent engagement. The secret is in the social well-being of each individual, which starts with creating meaningful, authentic connections and building community at work. At Motivosity, we help companies deliver personalized and consistent social recognition that creates those bonds between peers, between people and their managers, and between employees and executive leadership. By focusing on these internal drivers of engagement, we empower teams not just to meet their goals, but exceed them, creating a culture where people truly feel valued and motivated every day."

Hope: Help Employees See a Path Forward

Hope goes well beyond vague wishes. It's about helping your employees identify their long-term goals and then finding the path to reach them. Do that, and you have already mastered the art of giving hope.

Encourage employees to brainstorm ideas and multiple ways to hit certain targets. Help them think creatively and experiment with concepts that might not work. This kind of collaboration and working towards goals will help everybody on the team and show them how progress is always within reach.

Efficacy: Build Confidence Through Coaching

Self-efficacy is the simple belief that you can rise to the challenge and get things done. Employees without this inner strength and confidence often disengage as the fear of failure weighs them down.

Give your team the small wins that help them overcome their fears. That will help them build the confidence they need to take on bigger challenges as and when they arise.

Resilience: Equip Teams to Bounce Back Stronger

Workplace stress is a part of the modern world, but resilient employees will deal with it and respond. Less resilient employees will burn out or simply disengage and mentally head for the exit.

Resilience training can include workshops on reframing challenges and disappointments or open lines of communication that allow employees to reach out for support when they feel stressed. Let your team know they will experience setbacks, and they won't be punished for them, and celebrate the comebacks and victories as they happen to foster a stronger mindset in your team.

Optimism: Focus Conversations on What's Possible

Optimism is the natural cure for negativity. Much of the responsibility for this lies with the team leader, who must always focus on possibilities and potential solutions rather than problems. When disaster strikes, the same team leader will have to take lessons and immediately look forward.

Employee Recognition Tactics That Work

Be careful with employee recognition. If you get it wrong, it can feel inauthentic and isolate employees even more. It's up to you to personalise the recognition and make it authentic and timely. Do this, and you will slowly build engagement, morale, and a stronger workforce.
 
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How Entrepreneurs Can Attract Top Passive Executive Talent


Entrepreneurs chasing growth often focus on solving immediate hiring needs -- but the most impactful leadership hires often come from a group that isn't even looking. Passive executive candidates -- those already delivering results in demanding roles -- rarely surface through job boards or recruiter inboxes. Yet they represent one of the most powerful untapped levers for scaling with confidence... and capability.

To gain a competitive edge, founders must think beyond résumés and rethink how executive hiring actually works. Instead of relying on inbound interest or traditional search methods, recruiting passive leaders requires proactive engagement, insight into candidate motivation, and a willingness to go well beyond the familiar.

Building a passive talent strategy from the ground up

How can entrepreneurs effectively identify, engage, and recruit high-caliber individuals who aren't actively job hunting? It starts with recognizing that traditional pipelines don't reach these candidates -- and neither do generic outreach messages or vague promises of "impact."

To win the attention of high-level talent, founders must learn to think like headhunters: zeroing in on logic-based career progression, delivering personalized value, and crafting opportunities that align with both professional aspirations and life priorities.

1. Look beyond active job seekers to elevate your leadership team

The strongest candidates for C-level and VP roles are almost never looking. These individuals are already leading teams, running P&Ls, and solving complex challenges. But that doesn't mean they're not open to something better.

Startups and growing companies can gain a serious advantage by exploring the passive market. Passive candidates often bring stronger business judgment, more relevant experience, and a track record of stability. While they take longer to engage, they typically deliver more long-term value -- and help companies skip the costly learning curve that comes with less experienced hires.

2. Use non-traditional outreach to engage top talent

Traditional hiring funnels -- job boards, LinkedIn posts, and recruiter blasts -- rarely reach passive talent. The only way to attract these professionals is through targeted, personalized outreach that speaks directly to their goals and values.

That means defining the exact role, industry, and company size you're hiring from -- and going to market accordingly. It also means picking up the phone. Executive hiring is relationship-driven. The best results come from warm, specific conversations, not automated requests. Outreach should feel like an invitation to solve meaningful challenges, not a generic job pitch.

3. Make passive talent recruitment a strategic priority

In a competitive labor market, startups and mid-size companies often lose out to bigger brands with deeper hiring pipelines. But passive recruitment is one area where agility wins.

By committing to outbound hiring efforts, engaging niche networks, and prioritizing leadership succession, smaller companies can build a leadership edge. Passive talent recruitment should be seen as a growth lever, not a side task. Founders who prioritize it -- from building industry relationships to enlisting expert help -- are better positioned to attract transformational leaders before competitors even know they're available.

4. Align outreach with candidate motivations, not your pitch

Passive candidates aren't impressed by vague promises of "making a difference." They're more likely to respond to clearly defined opportunities that make sense based on where they are in their careers.

According to Shawn Cole, founding partner and president at Cowen Partners Executive Search, career moves must be logical to be compelling. "Founders often rely too much on sentiment," he explains. "But passive candidates think in terms of progression -- compensation, equity, location, leadership, and long-term potential."

Cowen Partners frequently fills senior roles by identifying industry-specific leaders and presenting them with high-growth opportunities tailored to their expertise and goals. This approach -- rooted in targeted outreach and real-world value -- has led to dozens of successful placements across sectors, often with individuals who weren't actively looking but saw a meaningful reason to move.

Reach further to lead smarter

The best leaders don't wait for talent to find them -- and the best hires aren't always raising their hands. For entrepreneurs, tapping into the passive executive market isn't just a workaround -- it's a winning strategy.

By building relationships, targeting outreach, and aligning your pitch with what truly motivates high performers, you can find the leaders your business needs to scale. The candidates may be invisible to traditional recruiting methods -- but they're out there, and they're worth the extra effort.
 
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Job seekers increasingly skeptical of AI looking at their resume


More than two-thirds of companies now use artificial intelligence in at least some stage of the job interview, screening and recruitment process.

More than two-thirds of companies now use artificial intelligence in at least some stage of the job interview, screening and recruitment process. It has eased workloads for human resources managers, and can filter out candidates who are not... appropriate for the role.

But AI recruiting tools are not perfect, and job seekers are increasingly pushing back against it.

A survey of job seekers by staffing firm Express Employment Professionals found 62% would consider not applying to companies that are overly reliant on AI in the hiring process.

"People are reading more about this," said John Roller at Express Employment Professionals. "It is making it more problematic for companies to use this without much human intervention. I think it's much better if they blend it a little bit more than they are doing. Applicants are getting more and more frustrated with the lack of human involvement in the hiring process."

AI has proved to make mistakes. It can show bias in screening applicants, including rejections based on age, race and disabilities, and can ignore state and federal compliance laws.

Artificial intelligence is also not human. And, Roller said, it cannot pick up on nuances that make job applicants a good hire.

"It is more than just skill sets and keywords," he said. "Without a human talking to the person, it's very difficult for anyone to judge enthusiasm, energy, attitude, work ethic and those soft job skills."

Express Employment's survey found 84% of job seekers prefer to have a person conduct the initial interview to answer simple questions, and 84% would prefer their resume and cover letter to be reviewed by a human.

HR managers are aware of the risks, with 68% saying the risks are not worth it without preserving human involvement, and nearly nine in 10 stress the importance of human participation in the hiring process to assess skills accurately.

Being rejected for a job and not being told it was AI that knocked you out of the running also risks transparency, trust and honesty issues for companies.

The Harris Polls conducted for Express Employment included 1,001 hiring managers and 1,039 employed adults or unemployed adults looking for a new job.
 
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9 Key Benefits of AI in HR: How You Can Use AI in Your Role


As artificial intelligence capabilities continue to expand and grow, there are several key benefits of using AI in HR. AI can help with data-driven decisions, reduce headcount and hiring costs, and improve employee experience.

However, while 80% of decision-makers think AI adoption is necessary to keep their companies competitive, 77% believe mitigating risks could increase its uptake.

This... article discusses AI's role, impact, risks, and benefits in HR and offers some best practices for applying AI to different aspects of the function.

Contents

AI in HR: Role and impact

AI's use in HR

9 key benefits of AI in HR

The challenges of AI in HR

Applying AI to HR: Best practices

The future of AI in HR

AI first appeared in HR in the late 1990s and early 2000s, with simple automation tools like résumé screening via ATS (applicant tracking systems), matching keywords to job descriptions, and handling high volumes of applicants more efficiently.

Basic AI chatbots soon followed, managing candidate queries and scheduling interviews without human input. Then came predictive analytics, which used past data to forecast outcomes (e.g., how likely a candidate is to succeed in a role). As AI advanced, it moved from handling simple tasks to supporting strategic decisions like workforce planning.

Today, HR leans more on data and machine learning to automate, improve, and streamline processes, such as predicting employee turnover, identifying high-risk teams, or analyzing survey results.

AI is now used across HR -- in hiring, onboarding and offboarding, workforce planning, chatbots and virtual assistants, learning and development (L&D), analytics, talent management, AI coaching, and HR business partnering. However, it's important to remember that AI should be treated as a copilot, not a replacement. Most HR tasks still require human judgment and empathy.

Here are some examples of the use of AI in HR, along with relevant AI tools for Human Resources that can help you integrate AI technology into your organization.

AI helps HR teams create job descriptions, personalized candidate emails, and draft policies. It also supports training material development and simulations, and you can use it to generate welcome videos for new hires and run employer branding campaigns on social media.

Examples: Canva, ChatGPT, DALL-E, Jasper AI, Pictory, Synthesia

AI makes it easy to analyze performance, salaries, and more. It creates clear dashboards and highlights patterns in large datasets, helping you spot trends like low team performance. Additionally, you can use machine learning to predict future HR needs.

Examples: Google Looker Studio, IBM Watson Analytics, MonkeyLearn

You can use AI to scan and summarize large documents like legal texts or company policies, helping employees find key information as quickly as possible. It can also extract relevant insights tailored to business goals, which supports better HR decision-making.

Examples: SummarizeBot, Tableau, and Einstein Analytics

A significant use of AI in HR is automating administrative tasks like interviews, onboarding, payroll, and reviews. You can also use it to send documents for e-signing, answer employee questions via chatbots, and personalize routine messages based on staff data.

Examples: AI for Google Calendar, Calendly, Grammarly, Mail Merge for Google Sheets

AI can flag urgent tasks, manage shifting deadlines, sync calendars, assign tasks, and send reminders. It can also schedule meetings, take notes, summarize discussions, draft documents, aid in research, and recommend tasks based on past performance.

Let's explore some of AI's benefits in HR, using real-life examples of AI tools and companies that use them.

AI enables HR teams to outsource low-value, time-consuming admin tasks, such as screening résumés, scheduling meetings, conducting payroll, and ensuring compliance. This increases efficiency, frees you up for more strategic, value-adding work, reduces the risk of human error, and improves overall accuracy.

AI can improve candidate matching, which increases quality of hire. For instance, you can use ChatGPT to generate interview questions based on role requirements and summarize résumés to speed up screening. You can also use AI-powered tools like skills tests and pre-employment assessments to dive deeper into candidates' capabilities.

AI-powered chatbots can address employee queries and serve as virtual onboarding assistants for new hires. At the same time, generative AI in HR (GenAI) can analyze skills, performance data, and career goals to provide tailored L&D suggestions. Additionally, AI-based coaching tools can mimic in-person coaching and offer real-time feedback.

AI tools can help draft clear, engaging company newsletters on new initiatives, policy updates, and reward programs, while GenAI can customize employee communications to make your messages inclusive and effective. These tools can also help you brainstorm how to improve the employee experience (e.g., by boosting engagement).

AI allows you to use data to make evidence-based decisions by measuring KPIs like task completion rates and peer feedback. This will enable you to plan for the future by personalizing career development plans, identifying future leaders, and reskilling and upskilling your organization's workforce.

58% of HR leaders struggle to meet talent needs, and 40% of businesses cannot fill critical roles. AI-powered forecasting can predict workforce trends and proactively align their strategy. Additionally, you can use GenAI to analyze large datasets from different sources for key insights (e.g., potential flight risks and future skills gaps).

As AI takes on manual, repetitive admin tasks, you can focus on more strategic tasks and increase HR productivity where it matters. For instance, you can make your recruitment process more efficient by using AI tools to assess applicant responses and quickly draft job descriptions, offer letters, and policy updates.

AI in HR supports DEIB by spotting bias in hiring, promotions, and pay through data analysis, helping HR teams take action to fix these gaps. At the same time, AI tools like chatbots can boost inclusion by giving real-time support to employees with disabilities, ensuring equal access to relevant information and help.

Tools like predictive compliance analytics use AI to analyze historical data and predict compliance trends, while compliance automation software streamlines compliance tasks. GenAI can also help you draft, create, and update policy documents and contracts in line with company policy and compliance regulations.

While there are many benefits of using AI in HR, there are risks and challenges to be aware of. These include:

Here are some best practices for applying AI in HR:

Begin by testing AI in one HR area -- like recruitment or onboarding -- before rolling it out company-wide. Try a few different tools, see what works, and measure the impact. Starting small lets you learn what fits your processes, fix issues early, and build internal support before expanding into other areas like learning, performance, or workforce planning.

Select AI tools that work well with the systems already in use, such as your ATS (applicant tracking system), HRIS (HR Information System), or LMS (learning management system). This avoids duplicate work and drives smoother workflows. Integration also means less time spent on manual data transfers and more reliable insights from connected systems.

Your company should adopt AI because it solves real business needs, not just to follow trends. Whether it's reducing hiring time, improving employee retention, or automating admin tasks, start with a clear goal. This will help you choose the right tool, prove its value, and get the buy-in you need from relevant stakeholders.

Bringing in your organization's IT and data teams early helps you set up your AI tools correctly and securely. These teams can help ensure system compatibility, data integration, and regulatory compliance. If you don't have in-house expertise, consider engaging a reputable external partner to help guide the process.

Ensure employees understand how AI will be used, what data it will collect, and how to make decisions. This builds trust and helps prevent resistance. Clear communication is especially important in areas like performance reviews or internal mobility, where AI recommendations will affect people directly.

AI should support HR, not replace it. Be sure to involve the relevant staff when reviewing AI-driven outputs, especially when it comes to decisions about your organization's workforce. Thorough checks conducted by humans are essential for catching mistakes, preventing bias, and ensuring final decisions are fair and accurate.

Monitor your tools' performance and check for any signs of bias in results. Regular audits help you catch problems early, whether a hiring algorithm unfairly filters out specific candidates or inaccurately predicts employee turnover. Assess your tools' data, decision-making processes, and whether outcomes are fair and reliable.

Invest in training staff not just on how to operate the new software, but also how to interpret and act on the results. They should understand what the data tells them, what limitations AI might have, and when to step in with human judgment. The better trained your team is, the more value you'll get from your AI investment.

GenAI will be used more to personalize employee communication and create content. AI tools will also help track real-time performance, provide instant feedback, and act as copilots to support strategic decisions. The HR team can also expect AI to combine with wearables to boost workplace safety and employee wellness.

More focus will likely be on explainable AI and fairness checks to build trust in how these tools work. Additionally, new, clearer regulations around AI in hiring and employment are expected, helping leaders understand what is and isn't allowed. As AI takes over more admin work, HR's role will shift to a more strategic one, focused on impact instead of paperwork.

The benefits of integrating AI tools and software in HR are clear. As technology rapidly evolves and transforms the world of work, businesses that fail to adopt AI will be left behind. However, it's important to be mindful of the challenges AI brings and the potential concerns of using widely unregulated and previously untested technology.

If you're ready to apply AI to your organization's HR functions, start small and focus on solving real business concerns. Be sure to test your chosen AI tools thoroughly before company-wide implementation, and regularly monitor them so you can minimize bias and make prompt changes wherever needed.
 
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How Authentic Job Candidates Compete Against AI-Aided Job Seekers


With thousands of people applying for tech roles every month, the sheer scale of applications and candidates allows many fraudsters to go undetected. In fact, Gartner revealed that, worldwide, 1 in 4 job candidates will be fake by 2028.

HR systems now incorporate AI agents to help employers detect fraud. Fake candidates that companies are inadvertently hiring present fake résumés, scam... websites, professional headshots, and LinkedIn profiles, CBS News reports. Fraudsters, once hired, can snatch company secrets or install malware.

Cliff Jurkiewicz, vice president of global strategy at Phenom, an applied AI company that specializes in HR, says that of the tech candidates on its platform, 40 percent to 60 percent of job applicants for its 700 IT clients are fake.

"It could take as much as three to 12 months to figure out that the person isn't qualified, especially once they get in the door and they're working remotely," Jurkiewicz says. "They're going to use tools like the GenAI tools, especially if they're an engineer, to augment what they may or may not know, and they could get away with it for a little while."

AI is allowing fraudsters to present fake credentials, and deepfake interviews are now popping up, says Abhishek Karnik, head of online threat research at McAfee.

Authentic candidates face the risk of being impersonated by hackers. In one notable instance, North Korean operatives posed as remote tech workers and secured employment at major U.S. companies. "Scammers often pull names, photos, and work history from real profiles to build fake personas," Karnik says. "Even if you're not aware of it, your information could be part of someone else's attempt to get hired under false pretenses."

Fraudulent candidates get caught when they use examples during interviews of companies that do not exist, or they lack the same level of "authenticity" as a legitimate candidate, according to Jurkiewicz.

"You can game the system pretty easily by using a tool to make the perfect résumé," Jurkiewicz explains. "Because recruiters are having to sift through [them], the problem is scale, so many that they're just looking at who is the best fit based on the recommendation of artificial intelligence. If they're not trained well on how to spot fraudsters, someone is going to make it to the next step and the next step and the next step if they continue to be able to use these tools."

Take the case of an engineer hired by Jurkiewicz's former software development company. The team noticed this engineer would farm out work to their family members in different parts of the world. As his team was auditing the candidate's output, they also found junk in his code.

"That happens a lot, but this was particularly troublesome," Jurkiewicz recalls. "We went in and started auditing the code, and we could tell, based on the project, that the same person wasn't writing the same code," Jurkiewicz says. "When we confronted this person, they literally hung up the phone and we never heard from that person again." The fraudster likely had three to four people writing code for them, he says, and worked at Jurkiewicz's company for about five months before being caught.

"As a small company, it threatened our business, but you can imagine, there are some very large companies out there that employ hundreds of thousands of engineers, and this level of fraud could cost them millions, maybe even into the billions, if the scale is big enough and it goes on long enough," Jurkiewicz adds.

Here's another example, courtesy of CNBC: Pindrop Security, an Atlanta-based voice authentication startup, hired someone for a senior engineering role, but problems arose when the candidate's facial expressions and word use appeared mismatched during video calls. And that's not an uncommon occurrence.

Ben Sesser, CEO of BrightHire, an interview intelligence platform, shared an experience in which a client looked one way during a Zoom call, but the screen flickered and audio appeared mismatched with the person's face. The candidate was asked to turn off their video and turn it back on -- and when they did so, they looked completely different, due to deepfake technology.

Sesser explains that fake candidates will boast about their experiences working for tech companies like Amazon or Meta that are "too good to be true."

"If you just think about what the approach is for these folks, it's very rote," Sesser says. "It's very many applications, perfect résumés."

Fraudsters often target entry-level and midlevel engineering, along with tech roles such as network administrators, Jurkiewicz says: "The real threat to employers is not just the fact that someone can be hired, but it's also the fact that during the hiring process, time is being wasted."

If authentic candidates are using AI, they should openly disclose that during a job interview. That can give them an advantage, according to Jurkiewicz. In fact, it would be unrealistic for workers to not use AI in some capacity during the job-hunting process, he notes.

Jurkiewicz says candidates can also distinguish themselves from fake candidates by not only highlighting skills on their résumé, but explaining how they were developed and how the skills are strategic to their potential employer. Selling how you can use those skills in a specific organization could go beyond anything AI can do, Jurkiewicz suggests.

In addition, candidates can have potential employers call a reference at their corporate number rather than just a mobile phone number to prove that their experience is legitimate.

To counteract fake candidates that pose as competition, authentic candidates could show up to at least one interview in person, especially for critical or sensitive roles, Karnik advises: "Companies can and should continue hiring remotely, but for sensitive positions, it may be worth requiring at least one key interview to happen in person -- or adding other verification steps to reduce risk."

In addition, showing a level of personalization during the application process could help an authentic candidate stand out from a large pile that includes fake candidates. "Anything that a job seeker can do, whether it's in the application or in the interview process, to stand out, just to show a level of effort and personalization is going to be important," Sesser says, "and a clear delineator between somebody who's putting some time and attention into the endeavor versus these folks who are applying for thousands of jobs."
 
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From Shock to Support: Changing the way we let People go


Losing a job is widely considered one of life's most stressful experiences, ranking alongside the death of a spouse or divorce. According to the book Well Being, the long-term psychological toll of unemployment can be more severe than bereavement, as people often do not fully recover from job loss even after five years. Therefore, how employers manage terminations -- not just for the employee... being let go, but for their families, the morale of remaining staff, and the company's long-term reputation.

The process of firing an employee must begin with deliberate planning. Choosing the right time and day is critical. While experts may disagree on the exact timing, there is a consensus that it should be guided by clear business reasoning. Conducting the termination early in the week and early in the day is often advised, as it allows the person to begin job searching immediately and avoids a potentially harmful, emotionally charged weekend.

Managers should not go into a termination alone. Legal and human resources departments are partners in the process. Consulting them ensures the decision is compliant with company policy and law and prevents oversight or unintended consequences. If HR or legal counsel finds the reasoning behind a firing inadequate, it is a signal that the manager should reevaluate their decision.

One of the most common mistakes in terminations is a lack of clarity and purpose. This is not a coaching session -- it is the announcement of a final decision. Managers should avoid small talk and be direct from the outset.

The reason for the termination should be shared succinctly, using past tense language -- e.g., "Your employment has been terminated" -- to emphasize the finality of the decision. Clarity prevents confusion and minimizes the likelihood of drawn-out confrontations.

Even with the best intentions, managers often say things that do more harm than good. Statements like "I understand how you feel" or "This might be the best thing for you in the long run" are both dismissive and presumptive. Avoid blaming or justifying with comments like "You should have known." Instead, the manager should maintain a calm and empathetic presence, have tissues available, and let the employee process the news in their own way.

After delivering the news, managers should be prepared to listen. Employees react in many ways -- shock, denial, anger, or grief -- and being able to identify these emotions helps in responding appropriately. Listening shows respect and allows the employee to feel heard during a very vulnerable moment.

Clarity in logistics is crucial. Employees need to know what comes next regarding their final paycheck, health benefits, unused vacation, references, and how their departure will be communicated to the team. Managers should avoid vague promises or delays in providing this information. Having these details ready reinforces professionalism and reduces uncertainty.

One effective way to ease the impact of a termination is to connect the employees with outplacement services. These services are staffed by professionals trained to manage the emotional difficulty of job loss. They help the departing employees process the change, communicate it to their family, and begin looking toward future employment. This external support often brings a sense of direction and can significantly lessen the emotional burden of termination.

A termination should close on as gracious a note as possible. Managers should thank the employees for their contributions, accompany them to their desk to collect belongings, and walk with them to the exit. A handshake and well wishes offer closure and ensure that both parties leave the situation with their dignity intact.

While there is no perfect way to terminate someone, the process can be managed with integrity, empathy, and professionalism. The goal is not to make the employee happy about the decision, but to treat them with fairness and respect. A well-handled termination not only protects the employee's sense of self-worth but also reinforces a company's commitment to humane management practices -- benefiting the broader workplace culture.
 
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Why Companies Are Hiring "Quiet Quitters" Without Realizing It


The phrase "quiet quitting" exploded into the cultural lexicon in recent years, and with good reason -- it names a phenomenon that had long gone unnoticed. It doesn't refer to employees actually resigning, but rather to workers who do the bare minimum required, strictly within the boundaries of their job description. These individuals aren't lazy or disloyal; they're simply disengaged, often as a... response to burnout, unmet expectations, or a lack of recognition.

Despite being widely discussed, companies still struggle to detect or address the subtle signs of this mindset during the hiring process. As a result, many organizations are unknowingly onboarding quiet quitters, only to realize later that something in their culture or operations isn't inspiring full participation.

Performance on Paper Doesn't Tell the Whole Story

Most hiring decisions are based on résumés, interviews, and referrals, but these tools primarily assess competency, not commitment. A candidate can demonstrate skill and experience while secretly harboring a mindset of detachment. In interviews, many applicants say what employers want to hear without revealing how they truly feel about hustle culture or workplace expectations. This disconnect allows individuals with a quiet quitting mentality to slip through the screening process undetected. Hiring for hard skills alone often ignores the deeper drivers of engagement, motivation, and long-term alignment.

The Rise of Cynical Candidates

Years of corporate restructuring, layoffs, and perceived exploitation have led many workers to become skeptical of company loyalty and career promises. Candidates entering interviews often carry emotional residue from past jobs where their efforts went unrewarded. This cynicism doesn't always show up as bitterness; it can manifest subtly in a desire to "do the job and go home," nothing more.

Companies may misread this as healthy work-life balance instead of seeing it as disengagement in disguise. Without probing for values or intrinsic motivation, employers risk onboarding people who never truly buy into the company mission.

Job Descriptions Set the Bar -- And Workers Stick to It

Modern job descriptions are increasingly rigid, listing detailed responsibilities and deliverables with little ambiguity. In response, many employees treat those descriptions as a contract, doing only what is explicitly outlined and nothing beyond. Employers who don't communicate an inspiring vision or foster a culture of growth often fail to motivate employees to go the extra mile. This has led to a workplace norm where meeting expectations is seen as enough, and exceeding them is viewed as optional or even unrewarded. The unintended consequence is a workforce full of quiet quitters who simply adhere to the minimum requirements.

The Disappearance of Passion in Interviews

Interviewers used to listen for signs of passion -- eagerness, curiosity, excitement about the industry -- but those qualities are harder to detect now. Many candidates have grown skilled at masking disinterest or fatigue, offering polished responses that meet professional standards without revealing deeper engagement. This makes it difficult for hiring managers to distinguish between someone who's genuinely enthusiastic and someone who's emotionally checked out. The shift toward remote interviews and impersonal processes only compounds this issue, making subtle cues harder to read. As a result, quiet quitters pass through the filters because they've learned how to perform interest without actually feeling it.

Burnout Isn't Just a Post-Hire Problem

A growing number of job applicants are already burned out before they even join a new company. Whether from the relentless pace of previous roles or the pressures of modern life, these individuals enter new jobs with a limited emotional bandwidth. Onboarding them into high-demand environments without sufficient support only deepens their detachment.

Employers mistakenly assume that new hires will "revive" once immersed in a new culture, but that transformation rarely happens without intentional intervention. Instead, companies inherit fatigue they didn't create -- and often have no strategy for resolving it.

The Culture of Overpromising Backfires

Job postings often market roles as exciting, fast-paced, and full of opportunity -- but reality doesn't always match the pitch. When new hires discover the role is more mundane, more bureaucratic, or less fulfilling than advertised, disillusionment sets in quickly. This bait-and-switch effect is a common catalyst for quiet quitting, as employees emotionally clock out while physically remaining on the job. The cycle continues as workers become less invested and eventually blend into the gray zone of disengagement. Companies unintentionally breed quiet quitters by selling dreams they can't sustainably deliver.

Lack of Career Pathing Fuels Complacency

Without a clear path for advancement or skill development, even highly capable employees lose motivation. When workers don't see how their role fits into a larger vision -- or how their efforts lead to tangible growth -- they default to meeting expectations rather than exceeding them. Quiet quitting often emerges from a sense of stagnation, not laziness. Companies that fail to offer mentoring, feedback, or goal-setting conversations risk creating an environment where disengagement feels like the most rational choice. People need purpose, and without it, their ambition starts to fade into silence.

Remote Work Has Hidden Tradeoffs

The rise of remote work has increased flexibility and work-life balance, but it has also made disengagement easier to mask. Employees can meet deadlines and attend Zoom meetings while mentally checking out, protected by the distance and lack of in-person oversight. Managers often struggle to detect declining morale or motivation when face-to-face interaction is absent. In this new environment, quiet quitting has become easier to perform and harder to confront. Without frequent, meaningful check-ins and connection-building, companies can lose touch with how their people truly feel.

Soft Skills Are the Missing Link in Hiring

Organizations tend to prioritize technical proficiency, education, and work history, but overlook soft skills like emotional resilience, curiosity, and intrinsic motivation. These traits are harder to assess but more predictive of long-term engagement. Without intentional screening methods, hiring processes miss the subtle red flags that signal a future quiet quitter. Behavioral questions and culture-fit interviews help, but they must be paired with an honest reflection of what the company offers in return. Hiring for alignment, not just ability, is key to avoiding disengaged employees from day one.

A Wake-Up Call for Employers

Hiring quiet quitters isn't just about candidate behavior -- it's a reflection of organizational blind spots. Companies often assume disengagement begins after the hire, failing to realize that burnout, mistrust, and disillusionment are being carried through the door. A strong employer brand, clear values, and transparent communication can help filter out misaligned applicants. But more importantly, workplaces need to foster environments where engagement isn't the exception -- it's the standard. Only by investing in purpose, people, and culture can businesses stop unknowingly hiring workers who have already mentally checked out.

Keep the Conversation Going

Has your organization experienced this quiet quitting trend firsthand? Are companies doing enough to recognize and respond to disengagement in the hiring process? Share your insights, stories, or solutions in the comments. Your perspective can help others rethink what it really means to build a committed workforce. Add your voice to the discussion below.
 
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