Standard Job Description 

Driver


Organizational Setting and Work Relationships
The Driver in the UNHCR Office is normally supervised directly by the Administrative Officer/Associate/Assistant or another staff member when the scale of the Operation so require it. Besides driving, the incumbent is responsible for up keep and maintenance of the assigned UNHCR vehicle(s) as per technical... guidance and specifications established by the Organisation. S/he is required to follow strict instructions and security guidance provided by the supervisor. While the basic function of a driver is to drive the official vehicles of UNHCR, s/he may be called upon to perform minor maintenance and repair of UNHCR vehicles.
The Driver has regular contacts with staff within the UNHCR Office and with others (including Partners, government authorities, etc.) outside UNHCR involving a limited exchange of information.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


Duties


Drive UNHCR vehicles for the transport of authorized passengers, deliver, and collect documents and other items.
Meet official personnel at airports or other locations and facilitate immigration and customs formalities as required.
Perform day-to-day maintenance of the assigned vehicles; check oil, water, battery, brakes, tires, etc. and ensure that the assigned UNHCR vehicles are road or waterway worthy and maintained up to the established security standards.
Perform minor repairs, arrange for other repairs, and ensure that the vehicle is kept clean.
Ensure that the steps required by rules and regulations, or other local procedures, are taken in case of involvement in an accident.
Log official trips, daily mileage, gas consumption, oil changes, greasing, etc.
Ensure that instructions and security guidance provided by the supervisor and security focal point are strictly followed.
Ensures valid documentation for passengers, items or cargo in vehicle.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.


Minimum Qualifications

Years of Experience / Degree Level


For G2D 2 years relevant experience with Completion of Primary Education or High School Diploma or higher


Field(s) of Education


Not applicable
Certificates and/or Licenses
*Driving Licences;
(Certificates and Licenses marked with an asterisk* are essential)


Relevant Job Experience


Essential
Driving licence, knowledge of driving rules and regulations.
Desirable
Not specified. more

Overall Responsibilities


The Assistant Government Liaison Officer is usually located in respectively Abuja, Nigeria the Headquarters for ECOWAS and Libreville, Gabon the Headquarters for ECCAS. S/he plays a crucial support role in ensuring UNHCR’s approach and collaborative work with ECOWAS and ECCAS to ensure the consistent, strategic and coherent objectives of the partnership are achieved.... The Assistant Government Liaison Officer will support UNHCR’s collaborative work with the technical counterparts in ECOWAS to advance the activities/workplan with the ECOWAS Directorate for Humanitarian Affairs, ECOWAS Parliament and ECOWAS Community Court of Justice. In parallel, S/he will also work collaboratively with technical counterparts in ECCAS Commission to the achieve the objectives of UNHCR’s partnership with the ECCAS Commission. Typically, this technical work involves joint coordination arrangements, partnership with various entities to advance the objectives of the aforementioned partnerships as pertains to UNHCR’s protection and solutions mandate. The main aim is to assist senior management to ensure that UNHCR and the Regional Economic Communities of ECOWAS and ECCAS will work together jointly to achieve the objectives in line with UNHCR’s work on protection and solutions for refugees and the forcibly displaced. These joint work between UNHCR and the Regional Economic Communities of ECOWAS and ECCAS should be done in line with UNHCR’s Mandate, the Global Compact for Refugees, the IDP policy, and agreed inter-agency commitments. More specifically, s/he advises the senior management on issues and processes concerning the relationship with ECOWAS and ECOWAS and related positioning, coordination, advocacy, information, resource allocation, fundraising, reporting, and communication with other UN agencies, NGOs, civil society actors, private sector, media and other relevant actors through strong engagement in humanitarian inter-agency processes, but also with a focus on development processes as they impact on UNHCR. The overall goal of the position is to support the effectiveness of UNHCR’s leadership roles and responses to situations affecting people of concern to UNHCR (refugees, asylum-seekers, IDPs, stateless persons, returnees, host communities) through an open and transparent partnership approach with the technical counterparts within ECOWAS and ECCAS. 
The Assistant Government Liaison Officer ensures that support is provided for specific activities related to UNHCR’s workplan with specific entities of ECOWAS and ECCAS mentioned above. The Assistant Government Liaison Officer will support the supervisor with all planning, policy and reporting activities. The incumbent will support the supervisor in maintaining a constant dialogue with the Regional Economic Communities (RECs) of ECOWAS and ECCAS on the overall protection context in the region and activities in line with the workplans of the respective ECOWAS and ECCAS entities. A key tool in this regard will be the facilitation and support of periodic meetings with the RECs as well as to support the broadening of mutual information through meeting reports, situation updates, organizing joint workshops and development of policy(ies) in coordination with the technical colleagues at the Regional Bureau and at the country level.


Detailed responsibilities


Assist in the establishment of close working relations with the relevant Managers and technical staff of the Regional Economic Communities (RECs) of ECOWAS and ECCAS and/or other external parties. 
Ensure that the respective workplans and activities in line with the respective budgets are undertaken and implemented in accordance with the agreed timeline between UNHCR and the RECs.
In coordination with the Supervisor, he/she will provide suggestions for promoting UNHCR’s protection policies in the respective countries covered by ECOWAS and ECCAS and liaising with the ECOWAS and ECCAS technical officials on issues related to latest humanitarian and development processes. 
Support coordination meetings as required, including by preparing meetings and background information, drafting minutes, talking points and follow-up documentation. 
Manage the flow of information to/from the supervisor and other senior staff; identifies priority matters that need to be urgently addressed by the supervisor.
Draft correspondence, policy documents and reports, and prepares tables and ensures follow-up. 
Assist in ensuring appropriate links with ECOWAS and ECCAS officials through establishment/maintenance of appropriate coordination and information exchange on a regular basis.
Act on behalf of the supervisor to convey, clarify and explain UNHCR’s positions to the ECOWAS and ECCAS officials or other external parties as applicable
Inform the supervisor on a continuing basis of relevant information on the outcome of discussions with external parties.
Act as interpreter during meetings held by the supervisor with senior officials or other external parties.
Accompany the supervisor and Headquarters visitors to camps, border missions and provincial cities.
May be required to coordinate the work of lower-level staff.
Perform other related duties as required.


Monitoring and Progress Controls


The incumbent provides strong and timely technical guidance to UNHCR senior management and partners.


Qualifications and Experience

Education (Level and area of required and/or preferred education)


Law/International Law;
Political Science;
Social Science; 
Business Administration;        
or other relevant field.


Work Experience 


1-year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree


Skills


MS-Drafting, Documentation, Data Presentation; Preparation of workshops and conference documents.
MG-Negotiation;
CL-Multi-stakeholder Communications with Partners, Government & Community
MS-Networking;


Key Competencies 


Core Competencies: 
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning 
Client & Result Orientation
Managerial Competencies: 
Empowering and Building Trust
Cross-Functional Competencies: 
Stakeholder Management
Political Awareness
Negotiation and Conflict Resolution more

Specific Objectives


The evaluation objectives are to: 
Evaluate the project’s effectiveness, relevance, coherence, efficiency, sustainability, and impact with a primary focus on assessing the project’s expected results, objectives and overarching goal.
Ensure accountability by evaluating whether resources invested have led to desired results.
Compare end-line data with baseline data to... understand the magnitude of change over time. 
Identify pivotal lessons and potential practices for organizational learning.
Assess challenges, and best practices and document outcomes of evidence best recommendations to inform future processes.
vAssess the presence of any overlaps during the implementation phase.
Criteria and Key Evaluation Questions 
The endline will employ the OECD-DAC evaluation criteria to assess relevance/ appropriateness of project; coherence; effectiveness; coverage; efficiency; impact; and sustainability.
iWere the project’s activities and objectives designed and implemented in a way that avoids future harm?  
To what extent did the community and stakeholders participate in the planning and implementation of project interventions? 
What tangible benefits or changes did the project bring to the target audience or community? 
Did the project respond to the needs and priorities of the target groups? 
To what extent did people we work with (host and refugee girls, women, boys, and men) and partners participate? 
s the selected target group relevant/significant? Have the right people been selected?
Was the information relayed through the IEC materials relevant to the information needs of targeted beneficiaries? Which dissemination strategies were most appropriate for the targeted groups?
How was capacity building on NCDs as well as mental health and psychosocial support tailored to meet the needs and capacities of the different service providers?
Were selection criteria and processes adequate in identifying health facilities for the interventions?
How well did the project plan for and/or adapt strategies to address both anticipated and unexpected internal and external challenges and constraints? What lessons can be adapted for future similar interventions to improve project planning and management processes?
Coherence
The evaluation will assess the compatibility of the project with other interventions. It will answer the following evaluation questions:
Did the project logic allow the achievement of the project’s objectives and results?  
How were the approaches used coherent? 
Did project activities overlap, and duplicate other similar interventions funded nationally and /or by other donors?
Have diverse stakeholder perspectives been integrated coherently into the project design and implementation?
Is there consistency in how stakeholder feedback and input have been incorporated throughout the project lifecycle?
The evaluation will assess what worked well, lessons learned and potential for replicating successful approaches. It will answer the following evaluation questions.
What are some of the key lessons learned as a result of this project that can be shared and replicated?  
iWhat are the recommendations for similar future interventions?  
What mechanisms have been established to capture, document, and share the lessons learned and best practices from the project within the community and other stakeholders? 
Can the knowledge and skills acquired through this project be easily replicated and used in similar contexts or other regions? 
How have the project activities contributed to building the capacity and knowledge of the community members? 
vWhat evidence exists to support the replicability of the project’s approach and outcomes in other settings?
Occupational Safety and Health Considerations
To view occupational safety and health considerations for specific duty stations, please visit this link: https://wwwnc.cdc.gov/travel
Specific Occupational Safety and Health Considerations to this assignment (if applicable):
Purpose and Scope of Assignment:
Under the guidance of the survey technical team at the RB and PHS the consultant is responsible to coordinate the planning, implementation, data analysis and results reporting of the NCD endline assessment in the two countries.
The consultant will consult and work closely with UNHCR partners involved in the assessment, including the NCD Department of the Ministry of Health 


Deliverables


Consultancy deliverables for the endline evaluation include.
Inception Report outlining the methodology and work plan, with confirmed country selection and costing scenarios (submitted in digital format 2 weeks after the start date).
The consultant will report on regular basis to the survey technical committee which will include the UNHCR technical team/Public health officers in the CO (Burundi and Tanzania) as well as the RB and HQ who will have the overall responsibility of the survey.
A One-Hour Presentation of Main Findings in the Draft Evaluation Report/ summarizing the key findings and recommendations to relevant stakeholders. Deliverable will ensure external quality assurance and funder approval prior to finalizing the report.
A Final Evaluation Report of not more than 60 pages (excluding annexes and executive summary). A final assessment report including recommendations complying to UNHCR standards on actions to address the situation is to be submitted at the end of the Consultancy. Results of standardisation tests, details of data cleaning and plausibility checks should be presented in the final report.
The final cleaned version of the data sets used/transcripts, recordings (All records) for the assessment  is to be sent to the public health team at the UNHCR regional Bureau and copy to PH Section in UNHCR HQ ( Excel Format and CSV Format and a “Do File” of analyzed data, preferably in Stata


Required qualifications, languages(s) and work experience:


Degree required Advanced level degree in Public Health, Clinical degree, statistics, epidemiology, social science, or a related field.
The ideal consultant or team of consultants should possess the following qualifications:
Advanced level degree in Public Health, clinical degree, statistics, epidemiology, social science, or a related field with at least 5 years of field experience conducting public health research in humanitarian/refugee settings. 
Proficiency in data analysis software (e.g., Excel, STATA, or R) and the ability to interpret large datasets for public health analysis.
Experience: A proven track record in population surveys, including questionnaire design and implementation. Previous experience conducting NCD and public health related surveys, Previous experience working with refugee populations is an asset.
Fluency in English is required, French language is desirable.
Strong analytical skills with a demonstrated proficiency in statistical analysis 
Knowledge: An understanding of the country's disease burden and priorities 
Communication: Excellent communication, interpersonal, and report writing skills 
Technical skills: Knowledge of data collection and analysis methods, including qualitative and quantitative. 
Other skills: Ability to work in a multi-disciplinary environment, multi-task, and produce accurate results under pressure.
An awareness of and knowledge of the specific cultural sensitivity, traditional arrangements, local government structures and functions, and other related dynamics in the province. more

Duties


Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
Compile and aggregate information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
Collect, collate and process... information and perform data quality and consistency control.
Produce summary statistics.
Support the coordination of data collection teams.
Support and leverage geographic data for map production and use in geographic information systems (GIS).
Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.
Liaise with partners and represent UNHCR in meetings related to the functions.
Make recommendations and provide advice on the technical information management requirements.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.


Minimum Qualifications


Years of Experience / Degree Level
For G6 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher more

Purpose and Scope of Assignment 


Under the direct supervision of Administrative Officer, the Individual Contractor will undertake the following tasks:
Assists in working out maintenance schedules and follows up on the UNHCR and Partner generators.
Installs, repairs, and tests electrical equipment to maintain electrical power in buildings and structures, detects shortcuts and defective... connections, and restores operation of non-functioning equipment.
Analyses electrical circuits, wiring diagrams, and drawings, and installs, repairs, calibrates, services, or replaces electrical devices and systems to prevent overload.
Inspects, tests, evaluates, calibrates, and updates generator systems and wiring to improve reliability and to assure stability, safety, and compliance.
Assists in planning electrical network and installation in new offices and provides the necessary documentation, description of installations and cost estimates facilities.
Checks installations in UNHCR premises and proposes improvements to bring the electrical installation up to an acceptable standard.
Performs electrical installations, maintenance, and repair to keep the electrical networks in good condition.
Assists in planning and scheduling corrective action and preventive maintenance to repair or modify defects and to maintain the operating condition of facilities and equipment.
Assesses critical loads of power requirements to power sources and generators to determine user needs for electrical and/or backup power.
Maintains cost, inspection, and maintenance records on generators and power systems to document maintenance work and equipment replacement.
Prepares reports of inspections, labour, and material estimates to apprise the supervisor of conditions of property and equipment and materials needed for repairs.
Keeps inventory of generators, spare parts, and vital electrical components
Responds to 24-hour emergency calls to repair electrical systems.
Perform other related duties as required.
Monitoring and Progress Controls
Comprehensive Electrical Power Needs Assessment in the field as well as other pertinent reports are prepared in a timely manner and in accordance with instructions from the supervisor.
A work plan with budget estimates in the relevant area of operation for smooth transitioning through the entire programme cycle and financial year is developed.


Qualifications and Experience


(Level and area of required and/or preferred education)
Secondary Education is required. 
Technical Diploma in Mechanical and Electrical systems is an added advantage. 


Years of experience 


For LICA 4- 1-year relevant experience with High School Diploma or Bachelor or equivalent or higher.
Certificates and/or Licenses 
Electrical Studies.
Electricity.
Electronics/Electro-Mechanics


Key Competencies 


(Technical knowledge, skills, managerial competencies, or other personal competencies relevant to the performance of the assignment.  Clearly distinguish between required and desired competencies).


Required:


GB-Experience in electrical installation/maintenance. more

Duties


Enter data mainly related to asylum seekers, refugees and other persons of concern to UNHCR into the computer database.
Prepare reports and project documents by providing information, preparing tables and drafting routine correspondence and reports.
Assist in compilation of data and interpreting the statistics for various reports.
Assist in the development of forms for data... collection and analysis, if requested.
Act as interpreter in the exchange of routine information and translate routine documents and correspondence as and when required.
May be required to collect GIS data, update maps and undertake field trips to project sites.
Decide on the data recorded in database.
Decide on appropriate resolution to incidents and escalate issues to the supervisor if incident cannot be resolved within the scope of responsibility.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.


Minimum Qualifications


Education & Professional Work Experience
Years of Experience / Degree Level
G52 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher more

Duties


Manage the use, maintenance and technical support of databases used in the Operation, including planning and overseeing data collection, input and verifications; production of standard and ad hoc reports.
Generate statistical reports based on the standard reporting formats and ad-hoc reports, charts and tables as required by the management.
Provide training, as necessary, to UNHCR... staff as well as staff-members of implementing partners in relevant aspects of data management.
May be required to coordinate with the GIS colleagues to ensure that data collection is compatible with GIS.
Archive and backup database systems; ensure security of databases; perform database administrator functions.
Assist in development of new applications/databases needed by the UNHCR Offices/Units in area of responsibilities in order to perform their tasks smoothly.
Ensure that the clients' databases are up-to-date by identifying and keeping what is relevant and accurate in an accessible manner.
May be required to support registration activities including ProGres technical support and on-site assistance.
May be required to support voluntary repatriation activities including reconciliation of VolRep data from country of asylum and encashment centers, verification of Voluntary Repatriation Forms (VRFs) and coordination with VolRep Centers (VRCs) on information issues.
Develop forms and tools for data collection and analysis.
Have access to relevant data and records.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.


Minimum Qualifications


Years of Experience / Degree Level
3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher more

Duties


Be fully informed about community structures and the protection and security situation of the population of concern and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.
Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the... protection environment and provide advice to senior management.
Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, minority groups such as sexual minorities and persons living with HIV/AIDS.
Ensure through direct action and advocacy with more senior protection staff that the necessary resources are allocated to enable community work to identify and address protection and assistance gaps.
Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches.
Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.
Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.
Support communities in establishing representation and coordination structures
Promote confidence building and conflict resolution among PoC, authorities and host communities.
Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute to the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded in and covers all assessed and prioritized protection needs of the affected populations.
Support the Operation's work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian action plan where applicable.
Contribute to the Protection team's information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.
Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans within the Area of Responsibility (AoR).
Support community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.
Support PoC to develop structures that enhance their participation and protection.
Contribute to the design of the community-based protection strategy, project submissions and budgets for endorsement by the supervisor.
Intervene with authorities on community-based protection issues.
Negotiate with local counterparts, partners and PoC.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.


Minimum Qualifications

Years of Experience / Degree Level


For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree


Field(s) of Education


International Development, Cultural Studies, Human Rights,
International Social Work, Social Science, Political Science,
Anthropology, International Law or other relevant field.


Certificates and/or Licenses


Not specified
(Certificates and Licenses marked with an asterisk* are essential)


Relevant Job Experience

Essential


Relevant professional experience, including in the areas of community based protection, community services, social work, and human rights.


Desirable


Proven communication skills, both oral and written.
Demonstrated knowledge of community communication and engagement approaches.
Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.


Functional Skills


DM-Database Management
IT-Computer Literacy
PR-Coordination in Forced Displacement situations
PR-Convention on the Rights of the Child / International Legal Framework
PR-Gender Equality
PR-Age, Gender and Diversity (AGD)
CO-Drafting and Documentation
ED-Technical support to education programmes and proposals
PR-Gender Based Violence (GBV) prevention programming
PR-Gender Based Violence (GBV) response programming
(Functional Skills marked with an asterisk* are essential)


Language Requirements


For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. more

Duties


Assist in interpreting and processing of entitlements, issuance of contracts and maintenance of various personnel records and files.
Attend meetings on day-to-day admin matters; administer the movement of UNHCR staff members and monitor their attendance records, leave plans, overtime and visa requirements.
Search office files and records relating to a variety of topics for... information and reference. Select information and records in specified format or on the basis of general instructions for use by others in preparing reports, correspondence, technical papers, project or programme plans and general reference documents.
Assist in requisition of office supplies, equipment and arrange for distribution together with the appropriate inventory records.
Assist in administrative formalities related to travel arrangements and issuance/ renewal of visas, licences, travel arrangements and other similar documents.
Draft correspondence and reports, as required, on general administrative or specialized tasks which may be of a confidential nature within the assigned area of responsibility; Type correspondence, documents and reports, some of which may be highly confidential.
Arrange appointments and maintain supervisor's calendar, receive visitors, place and screen telephone calls and answer queries with discretion; Keep lists of names, addresses and telephone numbers of ministers, government officials and members of the diplomatic corps.
Assist the management to organise and run UNHCR Office and Residential (wherever applicable) compounds.
Facilitate various official missions of UNHCR staff and other persons of concern to UNHCR.
Prepare attestations and certificates required by the staff members for signature of senior officer.
Assist in processing MIP and various other claims by UNHCR staff and other clients of UNHCR.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.


Minimum Qualifications

Education & Professional Work Experience


For G5 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher more

The Senior IT Assistant will work under the direct supervision of a Senior Officer and the technical supervision of an IT Officer at Sub/Branch/Multi-Country office level. The incumbent may play a supervisory role in overlooking the day-to-day activities of the Telecom Operators in the offices in the area of coverage. S/he has working relationships with UNHCR staff members in the office and other... offices within the country of assignment as well as with staff of UN agencies and other UNHCR partners within the area of responsibility (AOR) to exchange information and to provide assistance.

Assist the office in implementing set standards for applications that meets the needs of the users and supports the overall Information and Communication Technology.
Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches, Patch panels, Access points, HF and VHF bases, HF and VHF relay stations, Satellite Modem to prevent faults occurring.
Carry out missions for new installations and routine maintenance tours of ICT equipment.
Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups.
Assist with the installation of the software packages, basic repair/maintenance of computer hardware, HF and VHF equipment.
Train UNHCR staff on email system, utilization of VHF handhelds, telephone system.
Add and remove users from the Networks.
Maintain the inventory of ICT equipment and keep track of movements of ICT equipment.
Draft mails and memoranda on ICT matters.
Assist in the drafting of technical documentation on radio equipment operating procedures
Certify invoices and delivery notes and pass for payment.
Evaluate needs for upgrading and eventually replacing ICT equipment in the field, to meet with UNHCR standards.
Select the most efficient and economic means for the transmission of messages, taking into consideration the nature and priority of communications to be transmitted.
Carry out administrative duties, within the area of competence as assigned.
To decide on appropriate resolution to incidents.
Escalating incidents where they cannot be resolved at the office level.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required. more

The Senior IT Assistant will work under the direct supervision of a Senior Officer and the technical supervision of an IT Officer at Sub/Branch/Multi-Country office level. The incumbent may play a supervisory role in overlooking the day-to-day activities of the Telecom Operators in the offices in the area of coverage. S/he has working relationships with UNHCR staff members in the office and other... offices within the country of assignment as well as with staff of UN agencies and other UNHCR partners within the area of responsibility (AOR) to exchange information and to provide assistance.

Assist the office in implementing set standards for applications that meets the needs of the users and supports the overall Information and Communication Technology.
Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches, Patch panels, Access points, HF and VHF bases, HF and VHF relay stations, Satellite Modem to prevent faults occurring.
Carry out missions for new installations and routine maintenance tours of ICT equipment.
Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups.
Assist with the installation of the software packages, basic repair/maintenance of computer hardware, HF and VHF equipment.
Train UNHCR staff on email system, utilization of VHF handhelds, telephone system.
Add and remove users from the Networks.
Maintain the inventory of ICT equipment and keep track of movements of ICT equipment.
Draft mails and memoranda on ICT matters.
Assist in the drafting of technical documentation on radio equipment operating procedures
Certify invoices and delivery notes and pass for payment.
Evaluate needs for upgrading and eventually replacing ICT equipment in the field, to meet with UNHCR standards.
Select the most efficient and economic means for the transmission of messages, taking into consideration the nature and priority of communications to be transmitted.
Carry out administrative duties, within the area of competence as assigned.
To decide on appropriate resolution to incidents.
Escalating incidents where they cannot be resolved at the office level.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required. more

Duties


Maintain financial records for project or other office accounts for which responsibility is assigned.
Record receipts and payments, assure accuracy of computation and completeness of documents and maintain continuing status of allotments against obligations.
Prepare recurring reports on assigned accounts, noting problems resulting from excess cost or less-than-expected... receipts.
Prepare special reports to clarify problems or as requested for other reasons.
Calculate and compile cost estimates and projected budget requirements and assist in preparation of budget statements for area of assignment.
Prepare routine correspondence and maintain contracts with others to discuss matters concerning accounts and related assignments.
Maintain contacts with local banks to clarify questions pertaining to office bank accounts.
Brief and assist new staff on basic financial procedures and requirements with respect to payments, entitlements, banking and currency provisions and other requirements relating to accounts and finance.
Initiate correspondence to verify data, answer queries and obtain additional information on accounts and financial transactions, as required.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.


Minimum Qualifications

Education & Professional Work Experience


For G5 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher more

Duties


Provide counselling to refugees and other persons of concern (POC) about their durable solutions needs.
Interview candidates for voluntary repatriation and prepare documentation for their return, in line with Voluntary Repatriation SOPs.
Interview candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners, in... line with Local Integration SOPs.
Participate in identifying resettlement needs of refugees, in line with Resettlement SOPs.
Assist in updating the electronic database for resettlement, voluntary repatriation and local integration, in line with Standard Operating Procedures.
Process documentation to ensure that POC receive the documents required for their durable solutions in a timely manner.
Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners.
Interview and advise on the appropriate durable solution to be provided to POC.
Prepare documents relating to durable solutions.
Enter information into available database, in line with SOPs.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.


Minimum Qualifications

Education & Professional Work Experience


For G5 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher more

Duties


Provide general clerical support to the work unit and, if required, visiting staff members.
Maintain the records in the work unit, create files for correspondence, reports, including confidential files.
Manage conference room booking and ensure that the facilities are well arranged and prepared with adequate supply to cover number of intended guests.
Maintain a proper record and... inventory of stationary items in the work unit and ensure a well-stocked office.
Sort and prioritize incoming correspondence, reports, etc. and direct to other responsible staff members where necessary.
Arrange and forward records for archiving and maintain records of files sent for archiving.
Maintain calendar of appointments and schedules of meetings and travel for the supervisor, perform such clerical tasks as the completion of travel authorization requests, stationery request forms, etc.
May be required to prepare drivers¿ work schedule and maintain shift system.
May be required to organize and maintain mail delivery (Pouch) and tracking system between offices.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.


Minimum Qualifications

Education & Professional Work Experience


G31 year relevant experience with High School Diploma; or Bachelor or equivalent or higher more

Duties


Assist in the recruitment, assignment, reassignment and separation of local service staff. Prepare documents for the interview panel for the recruitment of local staff.
Process local staff members' contracts, entitlements and benefits in accordance with Staff Rules and established HR procedures.
Update personnel related information in MSRP/HR module where this activity has been... rolled out from PAS to the respective office.
Advise staff members on their rights, obligations, benefits and entitlements, and assist them in interpreting UN/UNHCR staff rules and regulations.
Assist newly-arrived international staff with administrative formalities related to their accreditations, security/ground passes, submission of completed forms and related documents to headquarters, arrange travel and hotel reservations
Assist with shipment of their personal effects in coordination with the logistics section.
Administer UNHCR medical insurance plan for locally recruited staff. Provide administrative support to staff and dependants in case of medical evacuations, as well as security evacuations/relocations. Maintain daily tracking record of staff and families to provide accurate information in case of emergency.
Maintain personnel records in the office, including maintenance of the attendance, overtime and leave records.
Initiate calculations for payments related to personnel issues such as settlement of travel claims, overtime claims, hazard pay, MIP reimbursements, medical and security evacuations, shipment costs.
Initiate routine correspondence on HR matters for the authorizing officer's approval.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.


Minimum Qualifications

Education & Professional Work Experience


For G5 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher more

Duties


Provide counselling to refugees and other persons of concern (POC) about their durable solutions needs.
Interview candidates for voluntary repatriation and prepare documentation for their return, in line with Voluntary Repatriation SOPs.
Interview candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners, in... line with Local Integration SOPs.
Participate in identifying resettlement needs of refugees, in line with Resettlement SOPs.
Assist in updating the electronic database for resettlement, voluntary repatriation and local integration, in line with Standard Operating Procedures.
Process documentation to ensure that POC receive the documents required for their durable solutions in a timely manner.
Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners.
Interview and advise on the appropriate durable solution to be provided to POC.
Prepare documents relating to durable solutions.
Enter information into available database, in line with SOPs.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.


Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level


For G5 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher more

Duties

Maintain financial records for project or other office accounts for which responsibility is assigned.
Record receipts and payments, assure accuracy of computation and completeness of documents and maintain continuing status of allotments against obligations.
Prepare recurring reports on assigned accounts, noting problems resulting from excess cost or less-than-expected... receipts.
Prepare special reports to clarify problems or as requested for other reasons.
Calculate and compile cost estimates and projected budget requirements and assist in preparation of budget statements for area of assignment.
Prepare routine correspondence and maintain contracts with others to discuss matters concerning accounts and related assignments.
Maintain contacts with local banks to clarify questions pertaining to office bank accounts.
Brief and assist new staff on basic financial procedures and requirements with respect to payments, entitlements, banking and currency provisions and other requirements relating to accounts and finance.
Initiate correspondence to verify data, answer queries and obtain additional information on accounts and financial transactions, as required.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For G5 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Certificates and/or Licenses

Accounting; Business Administration; Finance; HCR Learning Prog;
(Certificates and Licenses marked with an asterisk* are essential)

Functional Skills

IT-Computer Literacy
FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other)
IT-Microsoft Office Productivity Software
(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. more

Duties

For positions in Country Operations only

Assist management in commissioning and/or conducting practical research and analysis to interpret long-term political, economic and social trends that will enhance opportunities for solutions, resilience and inclusion for populations of concern to UNHCR as well as more sustainable approaches to refugee protection.
Support management in... planning for resilience and inclusion with a clear shared vision of longer term protection and solution outcomes for people of concern that takes account of host communities and leverages the roles, resources and capacities of development partners, including International Financial Institutions, Multilateral Development Banks, and Bilateral Development donors.
Assist in facilitating the development of comprehensive multi-year protection and solutions plans/strategies (incl. Multi-Year Multi-Partner Strategies) for Persons of Concern to UNHCR and/or facilitate the inclusion of populations of concern into national and local development planning and programming instruments.
Assist management in identifying, strategically articulating and capitalizing development and resilience opportunities, including through Government pledges and or pledges made by bilateral or multilateral development and/or peacebuilding partners.
Assist in facilitating relationship building with development co-operation agencies and peace and state-building agendas through the different stages of policy and programme identification, preparation, implementation and review.
Support the development of partnerships and networks with development cooperation actors to influence the policy dialogue with governments on institutional arrangements related to sectors, locations and programme content of consequence to UNHCR and persons of concern. This would, in particular, focus on supporting the coordination of the in-country relationship with the World Bank and other multilateral development banks, especially where there is potential for specific funding directed towards UNHCR's persons of concern (e.g. WB IDA sub-window for refugees and host communities or the WB Global Concessional Financing Facility).
Participate in the cooperation with development partners to assist them in incorporating the concerns of refugees, returnees and others of concern to UNHCR into the design and implementation arrangements of projects and interventions in a manner that impacts positively on protection circumstances.
Contribute to the identification, commissioning and/or contribution to studies and analytical activities that build the conceptual framework and evidence base for comprehensive, development-oriented responses, including preparedness work, to forced displacement.
Support the operation to ensure that development actors are provided relevant data to inform their planning, programming and advocacy around resilience for and inclusion of UNHCR persons of concern.
Support the operations engagement with governments, development partners (both multilateral and bilateral), and with the private sector and civil society (as appropriate) to identify opportunities for UNHCR to contribute to the design and implementation of monitoring systems to track progress towards agreed outcomes.
Support the facilitation, coordination and collaboration and the sharing of knowledge and experience sharing between UNHCR and development actors and across UNHCR operations globally by documenting and disseminating good practices and active participation in the Division of Resilience and Solutions', Development Partnerships Community of Practice.
Support training activities aimed at the capacity building of UNHCR and partner agency staff to achieve greater coordination, effectiveness and synergies between humanitarian and development interventions.

For positions in Regional Bureaux only

Assist in providing support, as detailed in the above duties for a country Associate Development Officer for countries without an Associate Development Officer as specified in the operational context for this position.
Support the Regional Bureau and country operations in analysing from a development perspective the potential components of longer-term situational solutions strategies, identifying the protection/resilience/solutions challenges, and the means to address these and possible regional opportunities for engagement.
Support the Regional Bureau and/or operations in identifying, articulating and capitalizing development and resilience opportunities, including through pledges made by regional partners, and regional development initiatives and programmes.
Assist in the aggregation, analysis and packaging of available knowledge and data from country operations to feed into regional and HQ policy, programme and advocacy efforts.
Contribute to coherence, where relevant, across operations in how they engage with development actors (e.g. messaging, policies, etc.).
Contribute to the interpretation of long-term political, economic and social trends from a situational or regional perspective that will define the opportunities for inclusion for populations of concern to UNHCR as well as more sustainable approaches to refugee protection management.
Support the engagement with regional bodies, such as IGAD, ECOWAS, etc. to identify and advocate for entry points for inclusion in development-related fora; and,
Contribute to the identification, commissioning and/or contribution to studies and analytical activities from a situational or regional perspective that build the conceptual framework and evidence base for comprehensive, development-oriented responses, including preparedness work, to forced displacement.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.

Minimum Qualifications
Years of Experience / Degree Level

For P2/NOB 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education

Development Economics; Development Studies; Socio-economic Development;
International Relations; Political Science; Law
or other relevant field.

Relevant Job Experience

Essential

Three (3) years of direct work experience in a large international development institution in a relevant position and of which at least one (1) year in field operations. Preferably with knowledge of, or experience in, local or area based economic development, direct engagement in a technical sector such as education, WASH, social protection, health, energy. Practical experience working with and an understanding of the different aspects of economic growth, governance, fragility and conflict. Expertise related to the governance of specific multilateral development banks or bilateral development actors most relevant to the AoR.

Desirable

Experience with forced displacement. Experience in primary data collection, quantitative research methods and results-based management.

Functional Skills

*CO-Strategic Communication
*CO-Drafting and Documentation
*SO-Networking
*MG-Partnership Development
*SO-Critical Thinking and problem solving
*UN-Policy Advocacy in UNHCR
*IM-Knowledge Management
CL-Strategy Development and Monitoring
PG-Results-Based Management
PR-Refugee Protection Principles and Framework
(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. more

Duties

Technical Guidance

Conduct assessments and ensure selection of potential sites is done in accordance with the Master Plan approach to settlement planning taking into consideration protection concerns, national legislation, environmental considerations, appropriate density, and access to basic services including water, hydrological concerns, socio/economic issues, and cultural... inclusion and HLP matters.
Ensure that settlement layouts respond to natural topography and drainage patterns of the site to reduce construction and maintenance costs.
Ensure that safe and equitable access to basic services is provided for both the displaced and host communities while making particular emphasis on meaningful inclusion of the site community groups (women, youth, elderly and persons with specific needs) in decision-making processes including through governance structures and sectorial focal points.
Work with the relevant technical, programme and supply colleagues in close coordination with implementing and other concerned parties to develop implementation modalities and work plans for the settlement plans. Provide technical inputs and advice to Programme in the process of Implementation Partner Selection and review of PPAs of all sector related partners and partners with construction related activities in their budget.
Provide support in Preparedness through the development of contingency plans for population movements. Develop and update agreed response strategies (MPAs and APAs) for refugee sites, including transition/exit strategy for site consolidation and closures within the AOR.
In close consultation with partners, conduct assessments, provide concrete initiatives and develop specific strategies to make sure that residential areas, key services and infrastructure are not susceptible to the risk of natural hazards such as flash floods and landslides.

Coordination and Leadership

Provide strong leadership in ensuring that UNHCR's operation within the AOR is technically sound in the field of settlement planning to best meet the needs of POC.
Liaise with Government, line ministries and relevant authorities and counterparts to ensure strong coordination and partnership. Ensure that settlement plans are aligned with regional, national land use plans and planned developments.
Represent UNHCR in the process of site selection and land negotiations with the national government, local government, local community leaders and the landlords for the settlements within the AOR. In doing this, ensure that the risk of conflict linked to land tenure is addressed and mitigated while continuing to pursue actions that increase the security of tenure for displaced populations.
In line with UNHCR's commitment, promote the integration of agreed priority cross-cutting issues (e.g. age, environment, gender, and human rights) in sector/inter-sector needs assessments, analysis, planning and monitoring are met.
Develop and implement Settlement plans in a consultative process with Senior Management, relevant technical colleagues (integrated multi-sectoral approach), implementing partners, and other relevant stakeholders. Maintain, support or complement existing coordination mechanisms.
Develop Settlement Master Plans in alignment with the UNHCR guiding principles of the Master Plan Approach to Settlement Planning. Ensure periodic updates on the Masterplan taking note of the expansion and densification of the settlement and develop plans for any settlement extensions.
Upload technical information and settlement plan updates on the SIP (settlement information portal), ensure shelter dashboards are populated with relevant settlement data, prepare mission reports and debrief.
Work together with implementing and operational partners to ensure the use of common standards and tools for information collection and data management, including in needs assessments and monitoring.
Working closely with Risk management, utilise adequate Project Management tools and conduct regular monitoring of settlement and infrastructure works so these are implemented according to plans and completed within designated timelines and budget, and ensure that this information is captured in the global monitoring and evaluation framework.
Provide support in advocating for the mobilization of resources, where applicable. Identify core advocacy concerns for the sector and contribute key messages to the broader multi-sectoral advocacy initiatives including coordinated inputs into donor proposals and multi-agency appeals.

Collaboration

Collaborate and coordinate with all functional units in UNHCR and relevant technical actors in the feasibility and technical assessments, planning and development of sites, including protection, environment, Health, Education, water and sanitation and, in order to inform the overall planning process, carry out appropriate assessments and mapping exercises such as environmental impact assessment, useable land area assessment, mapping of services, mapping of host communities, livelihood assessments, etc.
Ensure a rights-based approach in physical planning/ master plan, support to active participation of communities and promote community-based approaches in the planning and implementation of activities.
Develop adequate reports and share information, both within the settlement planning stakeholders and with other sectors through inter-sector communication channels. Work on the reporting and monitoring through the provision of 4W, SIP and site monitoring information.
Promote and ensure the accountability to affected populations and the identification of durable solutions that also promote peaceful co/existence with the host communities.
Identify and maintain existing linkages between the shelter and settlement team with other actors and sectors.
Maintain a strong collaboration with the Shelter and Settlements Section in HQ.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

Architecture; Urban Planning; Civil / Structural Engineering; or other relevant field.

Certificates and/or Licenses

GLDC managed Autodesk Software eLearning training is considered desirable
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Managerial and technical ability to guide a specialist team in emergency and/or protracted situations. Previous similar job experience in the humanitarian settlement planning / infrastructure field, knowledge of technical drawing software, GIS tools and an ability to produce technical plans, BQ's, specifications and conduct training.

Desirable

Advanced awareness of several technical sectors. Appropriate work experience in Shelter, Settlements and Infrastructure in a Humanitarian Context. Ability to use AutoCAD software and GIS technology would be an asset.

*SP-Autocad for Settlement Planning
CO-Cross-cultural communication
CL-Camp Coordination and Camp Management
IT-Computer Literacy
SO-Presentation skills
PG-UNHCR's Programmes
MG-Coordination
SP-Urban/Rural Settlement Planning
SP-Reconstruction and Community Planning
SP-Natural Resources Management
SP-Environmental Assessment/Planning/Monitoring/Evaluation of integrated projects/programs
SP-Infrastructure Development/Construction Management/Property Management
(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. more

Duties

Support the development and implementation of communications strategies for countries, situations and special projects; identify thematic priorities and target audiences to meet UNHCR's global communications objectives.
Monitor news and popular trends to insert UNHCR's messaging into ongoing conversations; identify key moments for proactive communications.
Forge strategic partnerships... with individuals and organizations who can help produce and promote UNHCR content, activities and messaging as well as provide research insights to improve communications; promote the work of engaged businesses and civil society actors.
Contribute to development of news-driven and authoritative content to lead the narrative on forced displacement and show UNHCR's impact (e.g. interviews, press releases, flagship reports, speeches), create emotive storytelling to generate empathy (e.g. stories, multimedia content) and mobilize action by signposting concrete steps people can take to help refugees (e.g. digital diplomacy, action-driven campaigns, fundraising).
Ensure content created reaches maximum impact by developing strategies for distribution from the outset, boosting the visibility of our content on relevant UNHCR channels and placing it on external channels.
Closely monitor the implementation of communications projects and adjust accordingly. Benchmark the results of communications projects against set success indicators; build on communications successes.

Additional duties for news and media roles:

Develop and implement communications strategies, campaigns, events and other initiatives in support of UNHCR's strategic objectives, including its need for leading share of voice on refugee and related matters, and ensure coverage of refugee situations in their country or region in global and domestic media.
Research, prepare, fact-check, edit and produce professional media and communications materials for target audiences and ensure their timely dissemination via UNHCR's communications channels, ensuring highest quality standards.
Draft media releases, statements and media briefing notes, and secure clearances, working in conjunction with relevant focal points and keeping sensitive to needs of both internal and external audiences.
Act as a spokesperson for UNHCR, organizing press events, handling interviews requests and providing responses to requests from media relating to UNHCR and its work.
Engage with journalists and public audiences via social media channels.
Regularly provide ideas for communications initiatives and considered professional communications advice to senior staff of UNHCR.
Undertake missions and field trips with media and other official visitors in support of UNHCR and its work.
Actively maintain media relations for UNHCR, ensuring that media (and other important external stakeholders, such as governments, embassies, NGOs etc.) are briefed regularly on issues of importance to UNHCR, and have access to information and UNHCR expertise.
Prepare and manage communications budgets.
Ensure alignment with UNHCR's global branding and messaging.
Continually maintain and upgrade communications skills, keeping abreast of emerging platforms and tools, and systematically reviewing media impact results and other measurement tools for learning purposes.

Additional duties for news and media roles within the Global Communications Service

Oversee coordination of communications work for their designated regions and thematic issues, working closely with communications staff in bureaux and country offices and in collaboration with the senior communications officers/advisers in that region.
Manage a wide network of relationships at all levels across bureaux, divisions and offices (including the Executive Office) to ensure timely internal information sharing as a foundation for grounded communications, and to build consensus around communications proposals.
Maintain close involvement in communications recruitment and training needs for assigned regions, keeping in mind UNHCR's goals of employing and retaining the world's leading humanitarian communications expertise.

Additional duties for news and media roles within Country Offices

Act as the primary interface on communications matters between their country office and the Global Communications Service.
Act as the lead for crisis communications work for their country, alerting the GCS/News & Media Section's crisis communications lead to risk issues and ensuring close coordination.

Additional duties for news and media roles within Regional Bureaux

Regularly provide ideas for communications initiatives and considered professional communications advice to senior Bureau staff and Representatives of Country Operations overseen by the Bureau.
Oversee data and information gathering and sharing of information with a view to ensuring the Bureau's authority as a centre of up to date knowledge and expertise relating to its region.
Assist the Senior Management of the Bureau to implement advocacy objectives for the Bureau, and oversee development of supporting communications strategies for these, working in conjunction with staff of the Global Communications Service and communications staff in the region.
Ensure Bureau staff are aware of UNHCR's global positioning needs.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

Journalism; International Relations; Political Science;
Communications; Public Information; Media, Film / Video; or other relevant field.

Relevant Job Experience

Essential

Minimum 4years of professional experience in journalism and/or communications, mainly at international level.

Desirable

Experience developing and implementing communications strategies. Strong social media presence. Experience working on advocacy campaigns. Experience working with goodwill ambassadors and other high-profile influencers. Experience with brand management. Experience with measurement and evaluation, especially providing analysis of media coverage, social media engagement, web traffic, etc. Experience reporting, writing, editing for magazines, newspapers and websites. Experience using digital asset management systems. Experience with digital analytics and performance reporting.

Functional Skills

Required skills will vary according to the precise nature of the role, location, etc. but may include:
CO-Drafting and Documentation
CO-International Media Contacts
CO-Preparation of key messages/talking points/speeches
CO-Spokesperson skills
CO-Strategic Communication
CO-Public Speaking
CO-Video production for digital platforms (including news organizations)
CO-Journalism (incl. print, broadcast, photography, video, layout & graphics)
CO-Editing
CO-Digital content production
(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. more