Qualifications:


Diploma in a relevant field is required. Social media or digital marketing certifications are preferred.
Certificate in customer care relations.
Experience handling Customer care desk.
Experience with and broad knowledge of digital websites, social networking, email, blogging, photography, and videography to seamlessly apply to multiple scenarios is... required.
Experience working in a neuro-rehabilitation or clinic set-up (preferred but not mandatory)
Self driven, ability to take initiative and a quick learner.
Strong written and verbal fluency in English and Kiswahili is required.


Job description


Point person for client bookings and phone correspondence 
Maintain company social media accounts
Design social media strategies to boost marketing and exposure outcomes
Creating and curating engaging content (text, images, videos, etc.) 
Monitor and maintain resources and toys used for therapy
Provide support to other clinical staff as directed
Support the operations manager in vendor and service providers management as directed
Assist the operations manager in data entry tasks as directed
Partner with operations manager to maintain office policies as necessary.
Provide general support to visitors.
Coordinate client visits with the Clinical Services Staff and keep an updated schedule of visits.
Ensure filing systems are maintained and current.
Regularly update staff and client data to ensure that it is up to date.
Monitor and maintain office supplies inventory and assets
Maintain a neat, safe and secure working environment more