About the Person:


Are you a guest-obsessed leader who thrives in a fast-paced, dynamic environment? Do you love creating unforgettable experiences and driving service excellence? If so, Artcaffé Gastro is looking for you!


Key Responsibilities

Guest Engagement:


Ensure a seamless and delightful guest journey-from warm welcome to fond farewell.
Gather feedback and encourage... guests to share their experiences through Google reviews.


Team Leadership & Influence:


Lead by example with a strong on-floor presence.
Motivate, mentor, and coach team members in real time to elevate service standards. Operational Excellence:
Collaborate with shift managers and kitchen teams for smooth, efficient service.
Proactively resolve issues during high-volume shifts and special events.


Sales & Upselling:


Drive revenue by actively promoting Artcaffé's delicious offerings through upselling.
Boost sales during peak hours and events.


Brand Representation & Growth:


Confidently represent Artcaffé at events, building strong guest relationships.
Foster loyalty that keeps guests coming back for more!


Reporting & Insights:


Submit weekly reports on guest feedback, wins, and team performance.


Qualifications:


5+ years in a supervisory role in a high-volume hospitality setting.
A degree or diploma in F&B or any other related course
Exceptional communication & interpersonal skills-you love engaging with guests and teams!
Confident in service recovery, coaching, and driving sales.
Energetic, sales-driven, and committed to excellence.
Flexible availability for late nights, weekends, and public holidays.
 more
  • Customer Care
Are you a numbers-driven professional with a passion for optimizing costs and driving efficiency? We're looking for Cost Controllers to join our dynamic team and play a key role in ensuring our production processes are both cost-effective and profitable.

Key Responsibilities


Analyze and monitor production costs, including materials, labor, and overhead, to identify savings and improve... profitability.
Prepare budgets, forecasts, and detailed cost reports to guide decision-making.
Collaborate with production, finance, and supply chain teams to streamline processes and reduce waste.
Conduct audits, manage inventory, and ensure compliance with company policies and standards.
Provide actionable insights to support strategic business goals.


Qualifications:


A Bachelor's degree in Accounting, Finance, or a related field CPA 4 and above.
Experience: 2-3yrs
Strong analytical and problem-solving skills.
Experience in inventory and stock management.
Ability to interpret and analyze sales and production data.
Knowledge of market trends and pricing strategies.
Proficiency in using POS, ERP systems and reporting tools.
Excellent communication and collaboration skills.
 more
  • Finance
  • Accounting
  • Audit