Duties & Responsibilities:
People Management and Development:

Development of employees into experts in the use of digital omnichannel interactions and development of communication strategies.
Directly managing One campaign leads, and indirectly responsible of the deliverables of the technical support team (Webmasters, email specialists, and Digital analyst)

Digital Omnichannel Interactions

Co- develop AMET’s omnichannel strategy with the Opco core value teams (CVTs)
Support CVT’s in the translation of business objectives in the product plan to digital omnichannel strategies.
Support CVTs to analyse marketing information and develop customer journeys and digital marketing campaigns.

Innovation, benchmarking and learning:

Pro-active screening of developments in digital interaction channels.
Develop AMET digital strategy alignment in cooperation with EMEA digital team and issue required Internal Digital SOP’s and SWPs.
Periodically evaluate & measure the success of digital communication channels in practice by using appropriate metrics.
Increase customer journey adoption and education for relevant jobs of internal organization by training and education.

Digital Projects Planning & Process Management:

Responsible for setting priorities and organizing digital department ways of working – department SWP’s and processes and creates tools and metrics.
Responsible for vendor selection.
Responsible for approving digital omnichannel projects and monitor success
Ensure implementation of all applicable guidelines in all digital projects (HCBI, Privacy, Quality ,..)

Qualification & Experience

A minimum of a bachelor’s degree is required with 10+ years of professional pharmaceutical experience including at least 5 years of marketing management while 2 years of them in digital marketing.
Excellent knowledge of AMET market, business model and operations.
Excellent written and oral communication skills.
Excellent presentation skills.
Excellent computer skills with full understanding of digital channels and platforms.
  • Johannesburg